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 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1d234ef91bda51fbb48eafd058f5949d/ieyal-solutions-ownchat.png "Product Avatar Image")
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ownchat

](/products/ieyal-solutions-ownchat/reviews)

(2)5.0/5

OwnChat is a no-code WhatsApp conversational marketing automation platform that helps businesses manage customer engagement, marketing, sales, and support from a single dashboard. Key Features Automates customer conversations using the official WhatsApp Business API No-code Flow Builder to create automated WhatsApp journeys using drag-and-drop tools Supports WhatsApp Flows for structured interactions, forms, and data collection No-code chatbots for FAQs, lead qualification, order updates, support, and follow-ups Shared team inbox for marketing, sales, and support collaboration Workflow automation to improve response time and reduce manual effort WhatsApp marketing campaigns including broadcasts, automated follow-ups, and personalized messaging Click-to-WhatsApp Ads analytics for viewing, segmenting, and analyzing campaign performance Lead capture, nurturing, and conversion within WhatsApp Customer segmentation and template management for targeted communication Automation for COD confirmations, abandoned cart reminders, and transactional notifications WhatsApp commerce with in-chat ordering and checkout Payment collection inside WhatsApp using Razorpay and Stripe E-commerce integrations with Shopify and WooCommerce Petpooja integration for restaurant order management and customer communication Zoho CRM integration for contact and lead management Zoho Books integration for billing and accounting workflows Calendly integration for appointment booking automation Delivery partner integrations with Addlogs and Porter Integrations with Google Sheets and third-party APIs Analytics and reporting dashboards for engagement and campaign tracking Multi-agent collaboration with full conversation and customer history Secure, compliant, and scalable platform for growing businesses Solutions Centralizes WhatsApp communication for marketing, sales, and customer support teams Automates lead generation, qualification, and follow-ups from Click-to-WhatsApp Ads Streamlines e-commerce workflows including order updates, COD verification, and payments Enables abandoned cart recovery and transactional messaging automation Simplifies restaurant order management and customer engagement on WhatsApp Supports appointment booking and reminders through automated workflows Reduces support workload using chatbots and shared inbox collaboration Improves visibility into customer behavior with analytics and reporting Scales WhatsApp communication while maintaining personalization and compliance Used by D2C brands, Shopify and WooCommerce stores, textile businesses, restaurants, marketing teams, and customer support teams

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