---
title: net2phone Reviews
meta_title: 'net2phone Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how net2phone works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 1
  scale: '5'
date_modified: '2025-08-24'
parent_category:
  name: Development
  url: https://www.g2.com/categories/development
---


# net2phone Reviews
**Vendor:** IDT Telecom  
**Category:** [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 1
## About net2phone
IDT provides communications and payment services which help people stay in touch and share resources around the world.




## net2phone Reviews
  ### 1. Fair but can use some improvements

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2018

**What do you like best about net2phone?**

I really appreciate the clarity and the cost of the service. Since landline services have declined,  IDT has been great with evolving this service. 

**What do you dislike about net2phone?**

The only con I have is that everyone has a way to provide phone services, so I will always look for the cheapest. 

**What problems is net2phone solving and how is that benefiting you?**

Sometimes connection, but that happens with any phone service. 


## net2phone Discussions
  - [What is IDT Telecom used for?](https://www.g2.com/discussions/idt-telecom-what-is-idt-telecom-used-for)
  - [What is IDT Telecom used for?](https://www.g2.com/discussions/what-is-idt-telecom-used-for)

- [View net2phone pricing details and edition comparison](https://www.g2.com/products/idt-telecom-net2phone/reviews?page=1&section=pricing&secure%5Bexpires_at%5D=2026-08-09+22%3A09%3A25+-0500&secure%5Bsession_id%5D=dbff4628-85cb-48c6-b7f7-a607c1b8d39f&secure%5Btoken%5D=6fb632eebcb43e371032a64f7838e28c2c7dec2d5297b1568a5efe28c638dc1e&format=llm_user)

## net2phone Features
**Additional Functionality**
- Automated Responses
- Chat/Messaging
- Generative AI
- Call Recording
- Activity Dashboard
- Sentiment Analysis
- Communication Management
- Real-Time Reporting
- SMS Messaging
- Interaction Tracking
- Audio/Video Conferencing
- Call Monitoring
- Customizable Branding
- Call Routing
- Contact Management
- Voice Mail
- Multi-Language
- Two-Way Audio & Video
- Real-Time Updates
- Chat Transcript
- Reporting/Analytics
- Live Chat
- Caller ID
- IVR
- Real-Time Monitoring
- SMS Marketing
- File Sharing
- Fax Management
- API
- AI Copilot
- Chatbot
- Mobile Access

**Functionality**
- Ease Of Integration
- API Call Speed
- Unified Communications
- Alerts/Notifications
- Computer Telephony Integration
- Multi-Channel Communication

**Support**
- Documentation
- Community Support
- Professional Support

## Top net2phone Alternatives
  - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,205 reviews)
  - [Plivo](https://www.g2.com/products/plivo/reviews) - 4.5/5.0 (743 reviews)
  - [Ozonetel](https://www.g2.com/products/ozonetel/reviews) - 4.6/5.0 (621 reviews)