--- title: iDSS Reviews meta_title: 'iDSS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how iDSS works for a business like yours. aggregate_rating: rating_value: 3.0 review_count: 4 scale: '5' date_modified: '2026-06-15' parent_category: name: Advertising Agencies url: https://www.g2.com/categories/advertising-agencies --- # iDSS Reviews **Vendor:** Tempest **Category:** [Digital Marketing Services](https://www.g2.com/categories/digital-marketing) **Average Rating:** 3.0/5.0 **Total Reviews:** 4 ## About iDSS iDSS is a cloud-based customer relationship management system for the travel and tourism industry. ## iDSS Reviews ### 1. It's okay **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2021 **Describe the project or task iDSS helped with:** I used iDSS at a Convention and Visitors Bureau for several years. I was in the marketing department, and we used it to track all of our advertising, tasks, spend, and member information. I know the sales team used it for much more. I felt like it was very clunky. I don't know if it could have been better had we had it programmed to fit the way we wanted to use it. We switched to a competitor when we decided to get a new website and branding - decided to replace the iDSS internal system as well, so the new systems were all through the same company and talked to each other. The new company informed us that the way iDSS was set up didn't make sense for how we should be tracking things - which caused a lot of trouble and confusion trying to get everything transferred to the new system correctly. Bottom line, iDSS isn't terrible - we managed to make it work. However, I think there are easier platforms out there that are more intuitive. **What do you like best about iDSS?** I liked that I could tag Members/partners in our system to the artwork/projects I uploaded to allow me to run a report showing which Members were listed in advertising throughout the year. I believe many other similar systems do that too. I can't think of anything iDSS did that our new system didn't do as well. **What do you dislike about iDSS?** Running reports was extremely difficult. I'm very tech-savvy and it would take me a while to figure it out each time. Also, I was not too fond of the search function - it required you to put an asterisk in front of a word if you don't know the exact title you're looking for. I always forgot to use it and it'd tell me it didn't find anything - I'd have to re-do it, remembering to put the *. **Recommendations to others considering iDSS:** Look into others first to see what best fits your specific needs. **What problems is iDSS solving and how is that benefiting you?** Before iDSS we were doing everything manually for reporting in our marketing department. So iDSS allowed us to run reports that would have taken us hours or days to compile. ### 2. iDSS: square peg, round hole **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2021 **Describe the project or task iDSS helped with:** This was used for tracking room nights and managing all communications, reminders, calendar, etc. **What do you like best about iDSS?** I liked the various reports that you could run, as well as the way of managing tasks and alerts. **What do you dislike about iDSS?** There’s no stretching with this one. If you are trying to manage anything other than hotel bookings, such as condos or tracking of leisure sales, it really misses the mark. **What problems is iDSS solving and how is that benefiting you?** Sales lead generation, prospecting, group sales. Groups are especially easy to track on this platform. ## iDSS Discussions - [What Is Isuzu IDSS?](https://www.g2.com/discussions/what-is-isuzu-idss) - [How do I use Isuzu IDSS?](https://www.g2.com/discussions/how-do-i-use-isuzu-idss) - [What is an IDSS software?](https://www.g2.com/discussions/what-is-an-idss-software) - [View iDSS pricing details and edition comparison](https://www.g2.com/products/idss/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+00%3A31%3A26+-0500&secure%5Bsession_id%5D=0af90108-c211-410d-ac56-c7114b568909&secure%5Btoken%5D=06fb1a3906c74b2a4b96c31c766f14e6593df9901308c44a698d1f482969a148&format=llm_user) ## iDSS Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top iDSS Alternatives - [KlientBoost](https://www.g2.com/products/klientboost/reviews) - 4.8/5.0 (403 reviews) - [INFUSE](https://www.g2.com/products/infusemedia-infuse/reviews) - 4.5/5.0 (294 reviews) - [SmartSites](https://www.g2.com/products/smartsites/reviews) - 4.9/5.0 (258 reviews)