Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Excellent Value and Unlimited Device Backups in One Plan"
5/5
What do you like best about IDrive Online and SaaS Backup, Object Storage e2?

The main reason I chose IDrive is the excellent value for money compared to other cloud storage options on the market. Being able to back up an unlimited number of devices including my PC, laptop, and phone under a single plan is a massive advantage. The setup process is clean, and the interface provides a straightforward layout for managing automated data protection Review collected by and hosted on G2.com.

What do you dislike about IDrive Online and SaaS Backup, Object Storage e2?

While the overall feature set is comprehensive, the initial upload speeds can feel a bit slow when backing up very large folders for the first time. Additionally, the desktop application user interface feels slightly outdated compared to some of the newer cloud synchronization tools available today, though it remains perfectly functional for routine background backups. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great two way cloud backup with smart change detection"
5/5
What do you like best about IDrive Online and SaaS Backup, Object Storage e2?

The price is great. It doesn't stop there, however. Backup works, and the product doesn't advertise any more than simplicity. If you have media, you still must use a media application to open files, and so on with all file types. The beauty of the product is allowing two way backup with lots of storage for cheap.

It's great that they offer low priced cloud backup and integrations. Getting all this in one package anywhere else could cost a fortune. I have had zero data loss issues. The one drawback is that jumping in manually is sometimes needed. It's fine with me though as it is quick and simple.

User interface is solid. It's actually a little old school. I have had no need for support yet. It is nice that upselling and extra charges are clear. If anything comes up I have been told that I need to upgrade or get charged for overage. Considering how great the pricing is. That is fine. Support help getting acclimated is built in. Haven't needed extra help yet.

I'm not sure about AI or intelligence features. I don't use them myself for mission critical applications like backups. When I researched online the product does advertise automations and other capabilities that have this. Review collected by and hosted on G2.com.

What do you dislike about IDrive Online and SaaS Backup, Object Storage e2?

When I have automatic login set up on the Mac desktop application. It does automatically login when opening. However, I have to put in an authenticator code each time. This is a small annoyance considering the overall value set. However, on a trusted device authentication should be less frequent. Review collected by and hosted on G2.com.

Brandon Lincoln W.
BW
Brandon Lincoln W.
Musician
Small-Business (50 or fewer emp.)
"Affordable Long-Term Backup Storage, but File Versioning Isn’t a True Cloud-Only Folder"
3.5/5
What do you like best about IDrive Online and SaaS Backup, Object Storage e2?

The amount of storage you get for the price is extremely affordable. It feels like one of the best options for long-term backup storage. Review collected by and hosted on G2.com.

What do you dislike about IDrive Online and SaaS Backup, Object Storage e2?

I don't like that you can't upload files to the cloud and then delete them off of your machine. This feature is technically possible using the versioning features of iDrive, but there is no way to create a single organized directory of files that are partially on the cloud and partially held locally. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Easy Setup, Fast Backups, and Reliable Restores at a Great Value"
4.5/5
What do you like best about IDrive Online and SaaS Backup, Object Storage e2?

It is very easy to set up and use. I can find my way around the app and the website easily. The backup is fast and accurate. It enables me to set it and forget it. I tested the restore function, and it worked quickly and was easy to use. Compared with alternatives, the functionality is cost-effective. Review collected by and hosted on G2.com.

What do you dislike about IDrive Online and SaaS Backup, Object Storage e2?

The only issue for me is that the Android app does not have the same functionality as the web version. It is very useful and backs up my devices well, but you need to know the slight differences between the app and the website or desktop version. Review collected by and hosted on G2.com.

Thomas T.
TT
Thomas T.
Owner
Computer Software
Small-Business (50 or fewer emp.)
"Secure and User-Friendly Backup with Great Value"
5/5
What do you like best about IDrive Online and SaaS Backup, Object Storage e2?

I find IDrive Online and SaaS Backup, Object Storage e2 to be of great value as a cloud-based backup solution. I love the option to create additional or separate local backup sets, which gives me flexibility. It's a safe and secure backup solution that's easy to use while still giving me total control of the backup processes. The setup was very easy, and with its affordable pricing from an established company, it's a package that's hard to beat. Review collected by and hosted on G2.com.

What do you dislike about IDrive Online and SaaS Backup, Object Storage e2?

I have not found anything to dislike. Review collected by and hosted on G2.com.

SD
Steve D.
Business Application Manager
Mid-Market (51-1000 emp.)
"Easy, Unattended Backups with Clear Logs, Fast Restores, and Archive Sync"
4/5
What do you like best about IDrive Online and SaaS Backup, Object Storage e2?

IDrive clients make it simple to define your backup sets and the schedule to perform the backups on, then once defined it runs unattended in the background. Logs are easy to review and any issues during backups are raised in the UI to help identify and rectify the underlying conditions. Restores run quickly and efficiently, and the Archive Sync feature keeps the cloud backup in sync with the local data, ensuring subscription storage limits are not exceeded. Review collected by and hosted on G2.com.

What do you dislike about IDrive Online and SaaS Backup, Object Storage e2?

Storage can be expensive at higher tiers, occasionally the Archive Cleanup feature can get corrupted by cached data, support requests can be slow to be addressed since they mainly occur via email and sometimes take days to resolve Review collected by and hosted on G2.com.

Sophie B.
SB
Sophie B.
designer
Small-Business (50 or fewer emp.)
"Great value backup with tons of storage—happy with IDrive and the discount"
5/5
What do you like best about IDrive Online and SaaS Backup, Object Storage e2?

I use IDrive online and IDrive Cloud to backup my extra files. I was looking for ages to find an alternative to dropbox, and up until now I was using that but it became too expensive for too expensive to justify. IDrive is a little bit slower to sync but such good overall value for lots of storage, which I need for all my old files that I don't need on my actual computer. I haven't used the AI features as I just use it to back up old stuff. The UX could be better but it doesn't really effect me. I like that I have still been able to install the desktop client to my macbook laptop and sync it like I would on dropboix. I haven't connected or integrated into the other tools in my stack.

Overall I'm really happy with my purchase and the discount. Review collected by and hosted on G2.com.

What do you dislike about IDrive Online and SaaS Backup, Object Storage e2?

I think it could be faster and have a more modern looking interface and web portal. Review collected by and hosted on G2.com.

Noor J.
NJ
Noor J.
Freelance Photographer and Videographer
Small-Business (50 or fewer emp.)
"Unbeatable Promo Value and Huge Storage, but hard to leave"
4/5
What do you like best about IDrive Online and SaaS Backup, Object Storage e2?

the sign up promos were unbelievable and for those alone I'd recommend giving iDrive a try. I ended up staying after my first year even though i wasn't using close to 10% of the space I had. Which is another thing, the amount of space you're getting for the price is unimaginable if you were to buy a SSD of the same size, and then you wouldn't even get cloud functionality. The set up process was so simple. Using the native app streamlined the hell out of the system as did auto-backups and syncs.The trash folder saved my life more times than I care to admit. Nothing is permanently deleted unless you intentionally navigate over to the folder and delete from there. Even if you're not very tech friendly, the trash function acts as a failsafe in case you screw something up while trying to move docs around or get them off your computer and store them on the drive. Review collected by and hosted on G2.com.

What do you dislike about IDrive Online and SaaS Backup, Object Storage e2?

iDrive is designed to be irritatingly difficult to leave. in order to get my stuff off the drive I had to use the app to sync 50GB (the amount of free space on my laptop) at a time to the cloud drive folder on my computer. then i had to pick all those files up and move them to a SSD or another cloud and then start a new sync, effectively removing the last 50GB from my laptop and uploading the next 50GB and I had to work in chunks like that to move a little under a TB of data. which was annoying. Also, the sticker shock after those epic sign up promos can be a nasty surprise. That's ultimately why I had to leave. As a private individual with a purely personal account i just wasn't using the storage i was paying for. Review collected by and hosted on G2.com.

Holger M.
HM
Holger M.
Owner
Small-Business (50 or fewer emp.)
"Affordable Backup That Works Great Even on an Older Mac Pro"
5/5
What do you like best about IDrive Online and SaaS Backup, Object Storage e2?

I found iDrive, liked it, download the client, which was easy to install and set up. I had my system up and running in no time. The support helped me with saving extra money with an excellent offer. I'm now running iDrive all the time. Review collected by and hosted on G2.com.

What do you dislike about IDrive Online and SaaS Backup, Object Storage e2?

I would not say that I really dislike anything about iDrive so far. I haven't found out how I can make it automatically continue a back up I had started earlier. I guess the functionality is there, I just need to take some time and get familiar with the software. Review collected by and hosted on G2.com.

Rakesh J.
RJ
Rakesh J.
Consultant Gynecologist and Medical Educator
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Reliable Backup Solution for Protecting Hospital Records and Medical Files"
5/5
What do you like best about IDrive Online and SaaS Backup, Object Storage e2?

I use IDrive to back up important patient records and teaching files that I use in my daily work. It helps keep my files safe and easy to restore if anything goes wrong with the system. I like that backups run automatically in the background without disturbing my routine. Review collected by and hosted on G2.com.

What do you dislike about IDrive Online and SaaS Backup, Object Storage e2?

At the beginning, it takes a little time to understand how to select the correct folders for backup. Also, large backups can take longer depending on internet speed. After setup, it works smoothly for regular use. Review collected by and hosted on G2.com.