My absolute favorite thing about iDonate is their ability to complete secure Vault to Vault Data transfers. This allows anyone who has previously been using a different online service to securely transfer over all online donors very easily. Our previous system was far too outdated for this, but we can use it for any future staff person transferring to another region, and that's cut our work on the transferring of all donors to the new system down immensely. Review collected by and hosted on G2.com.

The only thing I wish we could do is to customize the embed payment forms more. We use specific branding for each event, but the embeds for each event looks the same. When we embed them onto our website's event page, we're also unable to center them. However, it still functions perfectly and we love being able to embed any form we need onto our website. Review collected by and hosted on G2.com.

iDonate allows us to set up things to fit our situation. They have responsive support. And they even have an integration that allows us to connect other online services Review collected by and hosted on G2.com.

It's hard to search for specific donors. You can't search by first and last name. Some of the settings options don't stay selected. Also, while their support is responsive, I've never talked to anyone over the phone or video chat if I have a hard-to-solve problem. Review collected by and hosted on G2.com.

I think the ease of use and the flexibility it provides our organization. My main responsibility is updating various landing pages; I love that you can easily and quickly update pages. Review collected by and hosted on G2.com.

I currently have no complaints about iDonate - it has worked well for me. Review collected by and hosted on G2.com.

The ability to customize the embeds, emails, landing pages, etc. helps our organization make it feel more branded and less like an extension of iDonate. We want the integration to be seamless for the user. Review collected by and hosted on G2.com.

iDonate's events functionality is lacking: the FMV does not carry over into emailed receipts, silent/live auctions cannot be done through the platform, it doesn't offer integrated swipe devices for on-location use. Review collected by and hosted on G2.com.

The Customer support team has been amazing Review collected by and hosted on G2.com.

It took a while for us to get our CRM integrated with iDonate Review collected by and hosted on G2.com.

The interface is very user-friendly, for our donors especially, but also for our staff working on the back end. Having multiple ways to give is a big plus. Review collected by and hosted on G2.com.

The regular importing of data to our database (Raiser's Edge) has not been the cleanest. Making corrections is now somewhat more involved. Review collected by and hosted on G2.com.

I like their customer support and client services. They take our concerns seriously and work hard to address any problems we run into. Review collected by and hosted on G2.com.

The platform itself has some feature limitations. Review collected by and hosted on G2.com.

Easy for the donors to give, potential for non-cash gifts Review collected by and hosted on G2.com.

Website link issues, spinning death spiral when nothing happens, iDonate tried to cancel donations and never told us, problems getting the data we needed Review collected by and hosted on G2.com.

Event setup. Easy to post events and keep all the details. Review collected by and hosted on G2.com.

Search options aren't great you have to scroll a lot to find certain things Review collected by and hosted on G2.com.

I like its simplicity in taking donations over the web Review collected by and hosted on G2.com.

API intergration is lacking. would like to see more options Review collected by and hosted on G2.com.