--- title: Idomoo Reviews meta_title: 'Idomoo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 40 reviews by the users' company size, role or industry to find out how Idomoo works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 40 scale: '5' date_modified: '2026-06-15' parent_category: name: Development url: https://www.g2.com/categories/development --- # Idomoo Reviews **Vendor:** Idomoo **Category:** [Video Platform as a Service (VPaaS) Software](https://www.g2.com/categories/video-platform-as-a-service-vpaas) **Average Rating:** 4.8/5.0 **Total Reviews:** 40 ## About Idomoo Idomoo is revolutionizing how businesses communicate with customers through Next Generation Video. Video used to be hard to create, generic, and disconnected from ROI. Not anymore. Now videos can be hyper-personalized for millions of customers. They can be interactive and drive action. And they can be generated with AI, slashing time and costs. Idomoo's platform is the only one able to handle cinematic, real-time Personalized Videos at scale, and its innovative AI video creator, Lucas, can generate complete videos, from scripting to footage to post-production, in minutes. With enterprise-grade security, robust integrations and an intuitive interface, Idomoo delivers real results for businesses across industries, including 8x sales, 10x engagement and 17x ROI. ## Idomoo Pros & Cons **What users like:** - Users highlight the **excellent customer support** from Idomoo, appreciating their patience and assistance throughout the project. (23 reviews) - Users commend Idomoo for their **exceptional customer satisfaction** , highlighting their support and impactful personalized videos. (15 reviews) - Users commend Idomoo's **outstanding customer support** , particularly valuing the assistance from Alfred throughout the video creation process. (14 reviews) - Users appreciate the **engaging communication** from Idomoo, benefiting from excellent support and collaboration throughout their projects. (10 reviews) - Users commend the **ease of use** of Idomoo, appreciating seamless integration and excellent support throughout the process. (8 reviews) - Features (7 reviews) - Users value the **creativity** offered by Idomoo, enhancing their projects with personalized and innovative video features. (6 reviews) - Easy Integrations (6 reviews) - Results (6 reviews) - Team Collaboration (6 reviews) **What users dislike:** - Users experience **limited customization** in reports and video tailoring, hindering personalized campaign needs. (3 reviews) - Users find the **analytics limitations** of Idomoo frustrating, as fewer reports hinder campaign insights and implementation speed. (2 reviews) - Users find the **high and inflexible fees** for Idomoo's services a significant concern impacting their budgets. (2 reviews) - Users face **hidden costs** with Idomoo, including high fees and challenges in integration and reporting capabilities. (2 reviews) - Users face **integration issues** with Idomoo, leading to delays and complications with Salesforce connections. (2 reviews) - Learning Curve (2 reviews) - Limited Features (2 reviews) - Users find the **limited reports and analytics** hinder their ability to assess campaign performance effectively. (1 reviews) - Compatibility Issues (1 reviews) - Complex Setup (1 reviews) ## Idomoo Reviews ### 1. Idomoo Delivers Top-Quality Video and Exceptional End-to-End Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Idomoo?** Idomoo produces work of the highest quality and stays fully engaged at every stage of design, build, and release. They collaborate closely throughout the process, openly discussing options around UX, data-flow integration, and related considerations. Support after release has been excellent with regular catch ups via Teams and prompt responses to email queries. Video performance in production has been good, and pricing appears competitive. Most importantly, the finished product is well received by customers and highly rated in the market. **What do you dislike about Idomoo?** Genuinely nothing to say here. Very difficult to fault. **What problems is Idomoo solving and how is that benefiting you?** Our personalised member video service helps the business engage more effectively with members through a medium that is far more engaging than the traditional methods typically used in our industry. The real-time nature of the data in the videos gives members an up-to-date, concise, and easy to understand view of their pension savings and potential retirement income. By improving member engagement, the business can increase profitability while also helping members achieve better outcomes both now and in the future. ### 2. Data driven Personalised Video Summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Ross M. | Workplace Proposition Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Idomoo?** It's been great working with Alfred and the Idomoo team to bring our new and updated personalised video summaries to life. Having mainly dealt with Alfred, he was a pleasure to work with and always showed up. Any questions or changes were dealt with quickly and proactively - and his knowledge of what's possible second-to-none. Alfred was involved throughout the entire project and often steered us to the right solution. Alfred was also happy to deal directly with the creative agency involved - a real help. Massive thanks to Alfred and the rest of the Idomoo team (Sophia, James etc!) for helping make this delivery a reality and improving the personalised videos available to our customers. **What do you dislike about Idomoo?** Nothing to report here - a positive experience. **What problems is Idomoo solving and how is that benefiting you?** Idomoo enables complex detail to be played back in video format, and scenes of a video to be played based on where each customer is at in their life (data driving the video scenes surfaced to the customer giving a truly personalised experience). ### 3. Patient, On-Brand Personalized Videos—A Smooth, Praiseworthy Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle S. | Marketing Strategy Vice President, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Idomoo?** Our partners at Idomoo helped us create our first ever personalized video that was true to our brand and on an expedited timeline. They were very patient with all of our changes and questions moving through a new process. The video itself has received so much praise from leaders and others in our organization that we are already working on the next few videos with them. **What do you dislike about Idomoo?** Honestly, I can’t think of anything negative about our partnership or the video itself. Everything has been a positive experience from start to finish. **What problems is Idomoo solving and how is that benefiting you?** Providing a personalized experience for our customers, showing them we care about their business and we recognize them as individuals. ### 4. A powerful partner for personalized player engagement campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Anton P. | Publishing Producer, Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Idomoo?** The personalization capabilities were very impressive, enabling us to deliver millions of unique video messages to players at scale. The campaign gained outstanding social media traction, with players actively sharing their personalized videos and expressing genuine excitement. The platform’s creative flexibility helped us tell engaging stories while staying aligned with our brand. **What do you dislike about Idomoo?** Not directly related to Idomoo performance - but while campaign performance was strong in terms of visibility and player enthusiasm, the measurable impact on re-engagement was moderate compared to expectations. **What problems is Idomoo solving and how is that benefiting you?** Idomoo helped us address the challenge of re-engaging players who had become less active, while also creating an opportunity to strengthen community engagement. Traditional communication channels often feel generic, but Idomoo’s personalized video technology allowed us to speak directly to millions of players in a way that felt unique and meaningful to each of them. ### 5. Exceptional Customer Support and Creative Flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Adam S. **Reviewed Date:** January 28, 2026 **What do you like best about Idomoo?** I really appreciate how wonderful the team was to work with at Idomoo. They were very flexible and provided options that fit our brand perfectly. They went above and beyond from a creative delivery standpoint, offering numerous options. The content generated for our end users was excellent, and the team was always proactive, setting up everything in a single call and conducting weekly meetings to ensure everything was on track. Overall, their support and collaboration were great. **What do you dislike about Idomoo?** nothing. they were great. **What problems is Idomoo solving and how is that benefiting you?** Idomoo was wonderful for creating community building and generating a lot of social content for our users without needing to create it ourselves. ### 6. Seamless Personalization, Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Maya B. **Reviewed Date:** October 23, 2025 **What do you like best about Idomoo?** I love the personalized video creation capability of Idomoo as it allows us to create content that feels tailored specifically for each of our players, which they greatly appreciate since it enhances their connection to our game. I find it extremely beneficial that Idomoo can seamlessly integrate with our in-game data, making the personalized video creation process both easy and efficient. Furthermore, their new AI tool significantly speeds up and simplifies the video creation process, adding great value to our operations. What I appreciate about Idomoo is the flexibility they offer; they have an internal team that assists with video creation, yet also provide us the option to handle processes in-house if needed, allowing us the flexibility to adapt depending on our requirements. The cooperation and assistance from the Idomoo team during the integration process were exceptional, making setup straightforward and hassle-free. Overall, the combination of these features strongly contributes to our decision to continue using Idomoo. **What do you dislike about Idomoo?** Building video journeys without the help of the Idomoo team can be challenging **What problems is Idomoo solving and how is that benefiting you?** I use Idomoo to create personalized videos with player data, enhancing player connection and engagement. The AI tool and internal support simplify and speed up the video creation process. ### 7. Expert Idomoo Team with Quick, Frank Advice **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Idomoo?** The Idomoo team was great to work with. They know their stuff and were able to provide quick and frank advice regarding what would be easy to handle and what would be more costly to address. **What do you dislike about Idomoo?** I can't think of anything that I disliked about working with Idomoo. **What problems is Idomoo solving and how is that benefiting you?** Helping our customers better understand complicated financial instruments in order to reduce call volume. ### 8. Personalized videos collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Tatyana T. | Business Partnerships Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Idomoo?** A BIG Thank you to Daya, Mike, and the entire Idomoo team for their dedication and expertise. With their comprehensive support and on-time delivery, we successfully launched a unique project for our multiplayer online game, creating personalized videos for our players. These videos delighted our player community and added a strong sense of engagement, belonging, and nostalgia. Over several months, Daya demonstrated exceptional dedication and a deep understanding of our goals, working side by side with us and patiently guiding us through our very first personalized video journey project. Thanks to Daya's outstanding support and the Idomoo team’s commitment through multiple iterations, we achieved our objectives and are genuinely proud of the final result. And my special Thanks also go to Alfred, Ron, Sarai, Yaron, Elina, and Shir - the entire Idomoo team worked seamlessly together to make this project a success. **What do you dislike about Idomoo?** Nothing negative to add, appreciate the professionalism Idomoo team demonstrated throughout this project. **What problems is Idomoo solving and how is that benefiting you?** Idomoo solved the challenge of delivering truly personalized video experiences at scale. For our multiplayer online game, this meant creating customized videos for each player, showing their unique journey and achievements in the Game. ### 9. Exceptional Partner for Personalized, Engaging Video Campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Idomoo?** Idomoo has been an exceptional partner in helping us deliver personalized, engaging videos supporting our new product launch. Their innovative platform and supportive team have made it easy to bring our customer communications to life in a way that truly connects with our cardmembers. I especially appreciate the flexibility they offer - from imagery to music selection - and their ability to serve as a one-stop shop, seamlessly adapting to our requirements and making the entire process simple and hassle-free. I can't thank Alan, Jamie, Paul and the rest of the Idomoo team enough! **What do you dislike about Idomoo?** here's truly nothing to dislike. Idomoo's team is professional, responsive and consistently reliable. **What problems is Idomoo solving and how is that benefiting you?** Idomoo is helping us transform static customer communications into personalized, dynamic video experiences that drive engagement from the very first interaction. By integrating customized videos directly into our Welcome emails, we're able to deliver messages that feel more relevant and memorable to each cardmember. This not only strengthens our connection with customers but also enhances satisfaction and retention. Their seamless technology and creative flexibility make it easy to scale personalization without adding complexity to our workflow. ### 10. Personalised VideoCollaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Richard S. | Head of Implementation, Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2025 **What do you like best about Idomoo?** Working with Idomoo was an outstanding experience from start to finish. They collaborated closely with our Creative, and CRM teams to help deliver for our client a personalised video campaign for their customers. The Idomoo team supported us every step of the way from ideation through to deployment and reporting. Our Project Manager at Idomoo Alfred offered great insights and best practices to help steer the client with clear communication, tips and best practices to elevate the customer journey. I would highly recommend partnering with Idomoo for personalised video content and hosting. **What do you dislike about Idomoo?** Hard to say anything negative about this company, naturally given the current climate the hosting price charged will always be a consideration. **What problems is Idomoo solving and how is that benefiting you?** We have partnered with Idomoo previously and find them a professional and very knowledgeable company, helping us digitalise marketing content on behalf of our clients. ### 11. Exceptional Personalized Video Platform with Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** tarun y. | Transformation & CX, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Idomoo?** Idomoo is one of the best platforms for creating personalized video projects. Their customer support is outstanding, especially Alfred, who helped us every step of the way. He made sure our video matched our brand guidelines, assisted with integration, and even gave great suggestions for building our landing pages. Working with Idomoo made the whole process smooth and easy, and the final outcome was a top quality. **What do you dislike about Idomoo?** There’s nothing negative to say — they’re fast, reliable, and deliver great results. **What problems is Idomoo solving and how is that benefiting you?** As a financial services team, we needed engaging personalized videos for our customers. Idomoo helped us achieve that, improving both our business efficiency and customer experience. We’ll definitely choose them again for future projects. ### 12. Supported in our project from start to finish **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Idomoo?** Working with an experienced point of contact who ensured everything worked perfectly. Alfred made everything so easy for us which allowed us to focus on how we rolled out the videos once complete. We had full trust in Idomoo to launch our personalised video and they were always on hand to answer any questions or make any changes during the project at short notice. The integration of the Idomoo player into our systems was also very easy with any questions handled quickly and thoroughly. **What do you dislike about Idomoo?** I'm not sure we encountered any downsides. I think Idomoo could be confidently considered as a best in class provider. **What problems is Idomoo solving and how is that benefiting you?** Helping to create professional and high quality personalised videos that are able to handle multiple different scenarios. For our business, this helped us to target customers individually and ensure they were truly receiving a personalised video based on the data we knew about them. Idomoo were on hand to help us harness the full power of their systems by taking time to understanding our goals and highlighting how we could best utilise out data. ### 13. Heartfelt Gratitude for Exceptional Partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Nikki L. | Head of Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Idomoo?** Working with Idomoo has been an absolute delight. Their unwavering commitment to collaboration and deep understanding of our unique needs have made them an invaluable partner to us. They consistently go above and beyond to accommodate our timescales, ensuring that our projects run smoothly and efficiently, no matter the challenges. **What do you dislike about Idomoo?** Nothing - Thank you, Idomoo, for your continued outstanding collaboration and for always being there to support us. We look forward to many more successful and rewarding projects together. **What problems is Idomoo solving and how is that benefiting you?** Personalisation and innovation is at the core of our efforts to drive member engagement, and Idomoo has been a true beacon of creativity and excellence. Their solutions have helped us stand out and achieve our goals in ways we never thought possible. ### 14. Personalised Birthday Video and Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sagi . | Head of Customer Marketing Operations, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Idomoo?** Idomoo worked closely with our Data, Creative and CRM teams to create a stunning personalised video for our customers, and we're already seeing great engagement. The Idomoo Team provided support througout the entire process from ideation to deployment and getting performence results. They were willing to jump in at the last minute to help fix issues and ensure we met the deadline. They also helped us refine our logic and proposed tips and best pratciess from their experince to improve and perfect the customer journey. **What do you dislike about Idomoo?** There's nothing I dislike. Great support and great product. **What problems is Idomoo solving and how is that benefiting you?** Long and complex emails with long copy and lots of information tend to have lower performence in terms of engagment. We were trying to find a more engaging way to convey these type of longer messages and we believed that using a video and more specifaclly a personlise one will be a much eaiser way for our customers to interact with instead of a standard email and will allow us to coomunicate more effectively and keep the customer experince more memorable. ### 15. Brilliant experience for our first foray into personalised video! **Rating:** 5.0/5.0 stars **Reviewed by:** George R. | Commercial Strategy & Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2025 **What do you like best about Idomoo?** As our first experience of personalised video and a relatively small team, the Idomoo team were great in helping us through each part of the process and provided specific After Effects support which meant we were able to stay on track and deliver to our timelines. **What do you dislike about Idomoo?** I'd have maybe liked a bit more support on developing the initial storyboard and idea, however, after doing it once, I feel a lot more confident in Idomoo's and our own business' capabilities. **What problems is Idomoo solving and how is that benefiting you?** As a Membership organisation, we have struggled to provide personalised marketing to our Members through digital channels and Idomoo provided us a solution. Their technology meant that we were able to speak to these highly loyal customers in a way that we had never done before. ### 16. The experts in personalized video solutions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Idomoo?** A big thank you to Daya and the Idomoo team for your support in implementing the personalized video solution in our customer relations programme. Daya’s dedication, professionalism, and expertise made a real difference, and it’s been a real pleasure working with her and the Idomoo team. Looking forward to more great collaborations ahead! **What do you dislike about Idomoo?** So far, no dislikes in particular, as the Idomoo platform has proven to be an efficient tool, allowing us customise our emails with creativity and flexibility. **What problems is Idomoo solving and how is that benefiting you?** Idomoo is allowing us to share personalised video, reinforcing the feeling of uniqueness and premiumness with our customers. ### 17. Simple and easy to do business with **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Idomoo?** Working with Alfred and team was easy. They gave clear timelines and managed to pivot when timings were missed from our side, allowing to still achieve the target deadline for the campaign. Sending and receiving content to Idomoo is straightforward and changes were updated quickly. **What do you dislike about Idomoo?** An improvement would be to have more insight and expertise on the functionality of the video. This was partly not possible due to the tight timelines, but in future it would be great to review the action plan of the video content and its functions, with suggestions for improvement then understood and worked on. **What problems is Idomoo solving and how is that benefiting you?** Idomoo allowed us to test the difference in response rates when using static BAU email as a channel and testing it against video. This allowed us to feature up to 10 new areas of information that wouldn't normally be covered in the email. ### 18. Great customer service from Idomoo from start to finish **Rating:** 4.5/5.0 stars **Reviewed by:** Sam B. | Senior Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Idomoo?** - Engagement & support through out the project - Had a real can do attitude offering solutions to any challenges along the way - Friendly & open - Turned things around quickly with minimum fuse - The end solution looked great & helped us work thru initial implementation issues - Idomoo interface easily integrated into our ZIO app environment **What do you dislike about Idomoo?** Can't think of anything so there is no comments **What problems is Idomoo solving and how is that benefiting you?** Idomoo helped up improve our customer journey for new joiners to our ZIO platform ### 19. Best in class personalization, best in class support team **Rating:** 5.0/5.0 stars **Reviewed by:** Holly R. | Lifecycle Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2025 **What do you like best about Idomoo?** We launched a new project with the Idomoo team on an escalated time frame, and they still helped us knock it out of the park. Our project manager Lindsay was with us every step of the way detailing timelines, deadlines, resources required that included data needs, legal requirements, web requirements, creative, and so much more. The process of delivering creative and data was seamless, details on web requirements were clear, and if there was any aspect we needed assistance with, the Idomoo team was on top of it. The team was full of great collaborators with clear communication and helped us deliver something to our audiences that was truly special. **What do you dislike about Idomoo?** Nothing but praise from our end for this collaboration. **What problems is Idomoo solving and how is that benefiting you?** It helps us reach out to our players in meaningful ways through exciting, personalized content. ### 20. Amazing customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Sacha V. | Responsable Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Idomoo?** Idomoo provides comprehensive support throughout the entire project. Our project manager at Idomoo, Joshua, was amazing and worked tirelessly to meet our challenging expectations regarding delivery and complexity. Idomoo videos include many impressive features to make a video as personalized as possible, such as personalized images, videos, scenes, sounds, and more. Virtually anything seemed achievable. The platform is also quite intuitive to use. **What do you dislike about Idomoo?** Running an Idomoo campaign is harder that it first looks. It requires a thorough work creative-wise. The fees are quite high and hardly flexible. **What problems is Idomoo solving and how is that benefiting you?** It enabled us to provide a unique, personalized experience for each of our users. ### 21. Idomoo offers excellent, personalized content and great service! **Rating:** 5.0/5.0 stars **Reviewed by:** Cariné T. | Referentin, Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Idomoo?** Working with Idomoo is a pleasure because projects are implemented quickly and straightforwardly. **What do you dislike about Idomoo?** Idomoo does not know the German guidelines (e.g., Accessibility Act). **What problems is Idomoo solving and how is that benefiting you?** Personalized customer videos lead to high customer satisfaction. ### 22. Personalised video POC **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Idomoo?** We are trilaing Idomoo to bring personalised video into our content library for our BTL campaigns. Whislt there are clear benefits, which we are hoping to prove, with increased engagement; I have been most impressed with the collaboration and flex of the team to support our business need on this POC. We had tight timings and the tea at Idomoo we're accomodating to our challenege to turn around a POC in a matter of weeks. This is a great foundation for a good partnership. **What do you dislike about Idomoo?** I am yet to uncover the potential limitations or downsides with Idomoo. A key point, as with any personalisation, is to ensure your data is in working order prioir. My experience is that any limitations come from the data, not the platofrm. **What problems is Idomoo solving and how is that benefiting you?** For us this is about increasing engagement as well as creativing content that allows us to explain complex solutions to customers in a digestible format. ### 23. Great Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2025 **What do you like best about Idomoo?** Idomoo provides end to end support for the whole project lifecycle. Our assigned PM from Idomoo, Josh, provided great customer support and have worked to meet our challenging target project implementation and delivery. **What do you dislike about Idomoo?** The platform provudes limited reports and anlytics. It would have been best if there are reports generated per campaign or project created. **What problems is Idomoo solving and how is that benefiting you?** Standardized onboarding experience through a personalized welcome video. ### 24. Personalised videos based on data **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie L. | Supervisor - Employee Benefits Communications, Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Idomoo?** Idomoo help you personally to create videos and solve any problems as well as guide you through the entire process. They are proactive and fast in providing solutions. Overall, this was a great, and stress-free experience. Will be using this service for all our personalised video projects going forward! **What do you dislike about Idomoo?** There's nothing I dislike about it as is. It would be great to be able to send the videos directly from the platform though. Fingers crossed that's not too far off. **What problems is Idomoo solving and how is that benefiting you?** Member engagement - analytics provide helpful insights to better engagement overall as well. ### 25. Onboarding Video for a finance enterprise **Rating:** 5.0/5.0 stars **Reviewed by:** Carolina . | Digital & CRM Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2024 **What do you like best about Idomoo?** The work with Idomoo was excellent, easy integration and implementation. The timeframe was met and they were always available to answer any questions. The budget is very good for the service they deliver. The platform is also very intuitive to use. **What do you dislike about Idomoo?** Nothing at all. They were always free to help. **What problems is Idomoo solving and how is that benefiting you?** The video we made with Idomoo gave life to the welcome e-mail the we send to clients. Istead of a boring long texted e-email, we send a video with all the important informations. ### 26. Personalised video for pension scheme members **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Idomoo?** Dealing with Alfred made for a really good experience. He helped us understand the process for producing the video, arranged training for our video production agency and was very proactive in suggesting features we might use, such as CTAs with links embedded in the video. He also politely contributed to the overall creative process, which was very welcome and helped us achieve an end result with which we were very pleased. **What do you dislike about Idomoo?** There were some technical issues (on both sides) with setting up the connection between our instance of Sales Force Marketing Cloud and Idomoo's. However, I believe this was the first time either side had implemented the videos in this way and, once resolved, the process worked very well. **What problems is Idomoo solving and how is that benefiting you?** Pension scheme member engagement ### 27. Supporting us delivering Personalised Videos to our clients and scheme members **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Idomoo?** I've worked with Idomoo for several years now, during which time I have worked closely with Alfred. Since day 1 he has supported me, my team, as well as other colleagues, to deliver projects to our clients and their scheme members. Alfred and his team are very flexible in the way that they support us, and have helped in a number of ways from creative support to trouble shooting (with very quick response to support and resolve issues) to analytics interpretation. We have delivered a number of successful projects since working with Idomoo and find the platform very straightfoward to use. **What do you dislike about Idomoo?** I know that Idomoo are working on improving their analytics tool, which would be great, and they have been receptive to feedback on this. **What problems is Idomoo solving and how is that benefiting you?** Efficient delivery of personalised videos ### 28. Creation of personalized video content and flow set up **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Idomoo?** Customer support and account managers are very likely to help and supportive. Going into the needs of the customer and trying to optimize the result as best possible. **What do you dislike about Idomoo?** - no direct intergration with Salesforce. This causes that the implementation took longer than expected and the dependencies to Idomoo and other vendors which are in charge with SF is given. - reporting tool was in use, but currently not available **What problems is Idomoo solving and how is that benefiting you?** Supporting in technical set ups. ### 29. Personal Vids from Idomoo **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Idomoo?** Idomoo was very succcessful with helping us reach our targets. The Project Manager we worked with, as well as othesr in the company have been very helpful, considerate and delivered quickly and within scope. From my experience, Idomoo is a very customer oriented company, will ing to go above and beyond to make sure the project is successful **What do you dislike about Idomoo?** There is nothing to dislike particularly, there were no hick ups in the 3 project iterations we launched together that can be connected to Idomoo **What problems is Idomoo solving and how is that benefiting you?** Idomoo is helping us reach and engange certain groups of our users with relevant information, piquing their interest, directing them to our product and raising brand awareness ### 30. CRM manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Idomoo?** Alfred's excellent interpersonal skills really helped me understand the system intuitively, which is very important for the customer. Additionally, the system is very user-friendly, and the links are generated very quickly **What do you dislike about Idomoo?** Maybe more analytics reports could be halpfull for example to export players that viewd the videos **What problems is Idomoo solving and how is that benefiting you?** Idomoo solves the problem of creating personalized video content efficiently and effectively. This benefits me by allowing me to deliver highly customized messages to my audience in real time, enhancing engagement and improving the overall customer experience ### 31. Personalise videos at Vitality **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica Emma T. | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2023 **What do you like best about Idomoo?** The project management was second to none, I felt like Alfred took the stress from our team and managed the entire process end to end. I never felt worried or unclear on the project - and he took the time to properly get under the skin of what we're trying to achieve. **What do you dislike about Idomoo?** Price - I just wish it was cheaper so we could do many many more! **What problems is Idomoo solving and how is that benefiting you?** Personalised videos at renewal time which helps us to retain our customers by making them aware of the value they get as part of the Vitality community. ### 32. IDOMOO **Rating:** 4.5/5.0 stars **Reviewed by:** vedanshu p. | Internship Trainee, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Idomoo?** they have provided various features to reach the audience also they have all-time customer support. It is easy to use and implementation is also easy for this software. integration with other apps is easy to reach frequency of use for this software. **What do you dislike about Idomoo?** i guess everything is good in this software. **What problems is Idomoo solving and how is that benefiting you?** for my college events, I can reach to right audience so I can deliver proper content with the proper audience. ### 33. Knowledge and expertise are unparalleled **Rating:** 4.5/5.0 stars **Reviewed by:** Zoe H. | Landscaper, Architecture & Planning, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2023 **What do you like best about Idomoo?** They have been invaluable, in helping us avoid any issues and ensuring the security of our data. Our experience with Idomoo has been extremely positive. **What do you dislike about Idomoo?** Its beneficial if we had flexibility in creating and tailoring videos to meet our specific needs. **What problems is Idomoo solving and how is that benefiting you?** Idomoos exceptional customer service stands out as they genuinely care about achieving outcomes. With their expertise they solves problems that ultimately make our business successful. ### 34. Emails with personalized videos boosted our KPIs **Rating:** 5.0/5.0 stars **Reviewed by:** Asu E. | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Idomoo?** Our campaigns with Idomoo exceed our expectations in terms of engaging customers. Adding personalised data to the video was simple, making it easy to reach every customer personally with something that would really grab their attention. We've done several video campaigns with Idomoo, and each one has gone off without a hitch and delivered on both ROI and customer satisfaction. If you're thinking about connecting with your customers in a more personal way, I recommend Idomoo! **What do you dislike about Idomoo?** Everything fine. I donÄt have anything to complain. **What problems is Idomoo solving and how is that benefiting you?** Personalizing videos integrated into emails. ### 35. Idomoo has taken our email marketing to the next level. **Rating:** 5.0/5.0 stars **Reviewed by:** Julia C. | Marketing Associate **Reviewed Date:** January 11, 2023 **What do you like best about Idomoo?** Idomoo has helped our team take our email marketing to the next level by implementing personalized videos. With Idomoo, we're reaching our customers in a unique way that is completely personalized to them. We're delivering just the right amount of relevant information to each client, and were seeing positive feedback and performance in result. Plus, the Idomoo team I get to work with is awesome. They always go above and beyond for us, and they are such a pleasure to work with. **What do you dislike about Idomoo?** We have not had any issues with working with Idomoo. They are excellent partners, and very knowledegable in what they do. In fact, they often help us avoid issues before we ever see them coming. **What problems is Idomoo solving and how is that benefiting you?** Idomoo is helping us finetune our communications by only communicating information that is applicable to each client. They've helped us cut back on noise and create a more personalized experience for our clients. ### 36. Idomoo is our trusted creative partner for making customized video for our members. **Rating:** 4.5/5.0 stars **Reviewed by:** Jason M. | Director of Membership Experience and Strategic Partnerships, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Idomoo?** We facilitate connections between our members. It was indeed a moment of delight when we realized we could create a custom map for each member with accompanying narration to illustrate how their contributions benefitted other members. Our members loved it. The sense of personalization goes a long way toward creating a feeling of belonging for our members. **What do you dislike about Idomoo?** When two member names exist in one field, we can't customize as precisely as we'd like. But that's our data problem, not Idomoo's. **What problems is Idomoo solving and how is that benefiting you?** We need our customers to feel confident about leaving health insurance and joining health care sharing. Idomoo helps us instill this confidence. ### 37. If you're thinking about working with Idomoo - DO IT. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2022 **What do you like best about Idomoo?** The customization and personalization Idomoo has been able to provide is exceptional. They have listened to our feedback and are willing/able to pivot easily when changes are needed. Our Idomoo account managers actively communicate with us each week and update us on progress. They are incredibly responsive and have made data transfers seamless. There is even an online portal you can log into to check the open/view rates of your company videos. We have loved working with Idomoo in all regards. If you're thinking about utilizing this service, do it. **What do you dislike about Idomoo?** We have been using Idomoo for years and there haven't been any reasons for us to be unhappy with the service. They make sure we have what we need and our company data is always safe. **What problems is Idomoo solving and how is that benefiting you?** Idomoo has helped us connect with our customers on a more personal level. We are able to use individualized member data to communicate more accurately with them and easily help them through our onboarding process. ### 38. Idomoo is good for you **Rating:** 5.0/5.0 stars **Reviewed by:** Kirsten C. | Solutions Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Idomoo?** Their versatile and robust API is exquisite for video and audio compilation. **What do you dislike about Idomoo?** I have not seen or come across any issues working with them. **What problems is Idomoo solving and how is that benefiting you?** They solved a video content creation issue that we could not accommodate. The problem they solved was stitching audio and secondary footage together into one seamless video. ### 39. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Idomoo?** The entire Idomoo team has been great to work with. They took time to understand our needs and collaborate with us to bring the project to life. **What do you dislike about Idomoo?** We did not come across any downsides working with Idomoo. They were incredibly flexible with our last-minute changes and made the process easy for us. **What problems is Idomoo solving and how is that benefiting you?** With Idomoo, we have been able to create personalized videos for our customers. The experiences that these videos support are historically impersonal and challenging for our customers, so the personal videos are a huge enhancement. ### 40. Wonderful customer service - truly cares about client outcomes **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Idomoo?** Idomoo has been extremely patient with us as a new and first-time personalized video client. Idomoo has provided consistent and timely support through multiple iterations, allowing us to meet our objectives and feel good about the final product. **What do you dislike about Idomoo?** At this time, we have not had any negative experiences to report. **What problems is Idomoo solving and how is that benefiting you?** Idomoo has helped to create and define a personalized video that addresses one of our top call drivers. - [View Idomoo pricing details and edition comparison](https://www.g2.com/products/idomoo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-16+20%3A37%3A26+-0500&secure%5Bsession_id%5D=84a34db0-e7e2-48ad-b3ce-ca25b82e1f27&secure%5Btoken%5D=933fc4b6bad6ba3ccab8510b9e55ced9aa9bb090c727fa00133b13d087129fe3&format=llm_user) ## Idomoo Integrations - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) ## Idomoo Features **Customization** - Branding - Customizable Thumbnails - Custom Metadata - Annotations **API Features** - Live Chat - Screen Sharing - Subtitles and Closed Captions - Custom Video Player - Live Simulcasting **Audio** - Accents - Voice Cloning - Range of Tones - Languages **Video Creation - AI Video Generation** - Video Creation - Text to Speech - Voice Control - Content Creation - Custom Avatars - Avatar Quality **Organization** - Availability Scheduling - Workflows - Playlists - Deep Search - Analytics - Permissions **Security and Compliance** - Encryption - Watermarking - HIPAA Compliance - GDPR Compliance **Video** - Closed Captions - Avatar Quality - Custom Avatars - Video Editing Capabilities **Generative AI - AI Video Generation** - AI Text-to-Video **Agentic AI - Video CMS** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Image** - Text to Image - Realism **Editing - AI Video Generation** - Content Editing - File Exporting **Text** - Text Optimization - Range of Sentiments **Storage & Management - AI Video Generation** - File Uploading - File Storage - Metadata - Video Distribution **Platform** - Collaboration - Speed of Generation **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - AI Text-to-Video - AI Text-to-3D - AI Text-to-Music ## Top Idomoo Alternatives - [Vidyard](https://www.g2.com/products/vidyard/reviews) - 4.5/5.0 (790 reviews) - [Hippo Video](https://www.g2.com/products/hippo-video-hippo-video/reviews) - 4.5/5.0 (734 reviews) - [Vyond](https://www.g2.com/products/vyond/reviews) - 4.8/5.0 (497 reviews)