Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"A Premium Chatbot Builder 🏆"
5/5
What do you like best about IDETA?

Ideta is a high-end chatbot builder with more features than its competitors! The founders are approachable and the support team is reliable. There are also plenty of video tutorials for those who are new to chatbots. Review collected by and hosted on G2.com.

What do you dislike about IDETA?

None to dislike, but the onboarding can be improved. Especially for beginners to chatbots and SAAS in general, the dashboard and the overall process can be overwhelming for some users. Review collected by and hosted on G2.com.

PL
Peter L.
ceo
Small-Business (50 or fewer emp.)
"getting started"
4.5/5
What do you like best about IDETA?

Just getting started with Idea and so far it is a great experience. Can't wait to get deeper into the production process. Review collected by and hosted on G2.com.

What do you dislike about IDETA?

the learning curve is a bit long, but that is expected Review collected by and hosted on G2.com.

Zachary I.
ZI
Zachary I.
Information Technology Specialist
Small-Business (50 or fewer emp.)
"I wouldn’t run Village Helpdesk without Ideta."
5/5
What do you like best about IDETA?

Quick to implement, with massive functions Review collected by and hosted on G2.com.

What do you dislike about IDETA?

UI/Color Scheme is no the best but that is my preference - Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Powerful chatbot builder with direct AI integrations"
5/5
What do you like best about IDETA?

Great support and intuitive UI. The direct integration to different language AI models is a great feature Review collected by and hosted on G2.com.

What do you dislike about IDETA?

No dislikes. Like any new software tool it takes a bit to familiarise yourself but this is no different to other similar tools Review collected by and hosted on G2.com.

Alexis C.
AC
Alexis C.
CEO & FOUNDER
Small-Business (50 or fewer emp.)
"The best alternative to manychat"
4.5/5
What do you like best about IDETA?

The system is easy to use and user-friendly, you can implement chatbots in minutes. Review collected by and hosted on G2.com.

What do you dislike about IDETA?

Perhaps improving the UI could enhance it much more. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Great chat bot software with lots of features at a fantastic price"
5/5
What do you like best about IDETA?

NLP integration makes the chatbot smarter. Lots of logic options to guide the user through the chat process. Review collected by and hosted on G2.com.

What do you dislike about IDETA?

Some buttons were in French but these appear to be fixed now Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Best solution for not developer"
4.5/5
What do you like best about IDETA?

Ease of use and creation of bots, user support. It has a UI friendly and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about IDETA?

I think that the logo of ideta is great to remember, but not really business-oriented. Review collected by and hosted on G2.com.

Akshay K.
AK
Akshay K.
Upwork & Database Administrator
Small-Business (50 or fewer emp.)
"Great tool for building chat bots and love chat support."
4/5
What do you like best about IDETA?

Easy of use and functionalities. Good chat templates. Review collected by and hosted on G2.com.

What do you dislike about IDETA?

UX can be improved and ability to customise design templates are needed. Review collected by and hosted on G2.com.

Rabindra J.
RJ
Rabindra J.
Data Engineer
Small-Business (50 or fewer emp.)
"One of the best customer support tool"
4.5/5
What do you like best about IDETA?

Okay, here are few reason why i liked this tool most-

Interact with customers with an easily built chat and call bot

Helps track chatbot performance by tracking conversations

Connects with customers worldwide by making your bot multilingual Review collected by and hosted on G2.com.

What do you dislike about IDETA?

i wish the ui could be more intuitive and also there could be more documentations and video tutorial to catch up the tool more quickly Review collected by and hosted on G2.com.

Verified User in Management Consulting
AM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Excellent tool to keep more leads"
5/5
What do you like best about IDETA?

Simple to use, reactive team, Possibility to leverage AI conversational Review collected by and hosted on G2.com.

What do you dislike about IDETA?

A few bugs that got quickly resolved by the team Review collected by and hosted on G2.com.