--- title: IDETA Reviews meta\_title: 'IDETA Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 34 reviews by the users' company size, role or industry to find out how IDETA works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 34 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # IDETA Reviews & Product Details Ideta helps companies build their own chatbots, voicebots or callbots, by providing them with a powerful, yet easy to use software. It makes it easy for non-developers to create their chatbot without coding. Within minutes, you can create conversational scenarios and build advanced dialogues for smooth conversations. Ideta also made NLP platforms, like Dialogflow, easy to use with a clean interface. Once you are done, link and launch your brand new chatbot everywhere you like. It can be integrated on Facebook, Slack, Telegram, Google Home and more. If you have any difficulties, an expert team will be here to help you. * * * Seller [IDETA](https://www.g2.com/sellers/ideta-1fab239c-0753-4b06-8d21-522e5339a01e) Discussions [IDETA Community](https://www.g2.com/products/ideta-ideta/discuss) Languages Supported English, French Solution Type Best-of-Breed Overview by Sarah Martineau Show More ## Pricing Pricing provided by IDETA. ### FREE Free ### Karate Kid €29.00 [ View More Pricing Information ](https://www.g2.com/products/ideta-ideta/pricing) ## Top-Rated Alternatives [ ![Drift](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drift") Drift 4.4/5(1,255) ](https://www.g2.com/products/drift/reviews) [ ![Qualified](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualified") Qualified 4.9/5(1,540) ](https://www.g2.com/products/qualified/reviews) [ ![Botpress](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Botpress") Botpress 4.5/5(508) ](https://www.g2.com/products/botpress/reviews) [ View All Alternatives ](https://www.g2.com/products/ideta-ideta/competitors/alternatives) ## User Insights Average based on 34 real user reviews. Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 5/18/2022 "A Premium Chatbot Builder 🏆" 5/5 What do you like best about IDETA? Ideta is a high-end chatbot builder with more features than its competitors! The founders are approachable and the support team is reliable. There are also plenty of video tutorials for those who are new to chatbots. Review collected by and hosted on G2.com. What do you dislike about IDETA? None to dislike, but the onboarding can be improved. Especially for beginners to chatbots and SAAS in general, the dashboard and the overall process can be overwhelming for some users. Review collected by and hosted on G2.com. What problems is IDETA solving and how is that benefiting you? Before Ideta, we had to manually answer and reply to all chat queries. Now, with chatbot automation, communication is more efficient. This should translate to better business in the future. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic PL Peter L. ceo Small-Business (50 or fewer emp.) 5/19/2022 "getting started" 4.5/5 What do you like best about IDETA? Just getting started with Idea and so far it is a great experience. Can't wait to get deeper into the production process. Review collected by and hosted on G2.com. What do you dislike about IDETA? the learning curve is a bit long, but that is expected Review collected by and hosted on G2.com. What problems is IDETA solving and how is that benefiting you? automating customer responses and lead generation Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Zachary I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zachary I.") ZI Zachary I. Information Technology Specialist Small-Business (50 or fewer emp.) 5/22/2022 "I wouldn’t run Village Helpdesk without Ideta." 5/5 What do you like best about IDETA? Quick to implement, with massive functions Review collected by and hosted on G2.com. What do you dislike about IDETA? UI/Color Scheme is no the best but that is my preference - Review collected by and hosted on G2.com. What problems is IDETA solving and how is that benefiting you? Website channel chat, private link chats, social media chat channels, and internal employees Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 6/10/2022 "Powerful chatbot builder with direct AI integrations" 5/5 What do you like best about IDETA? Great support and intuitive UI. The direct integration to different language AI models is a great feature Review collected by and hosted on G2.com. What do you dislike about IDETA? No dislikes. Like any new software tool it takes a bit to familiarise yourself but this is no different to other similar tools Review collected by and hosted on G2.com. What problems is IDETA solving and how is that benefiting you? For our organisation it allows us to provide faster and more contextual feedback to visitors to our site Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Alexis C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexis C.") AC Alexis C. CEO & FOUNDER Small-Business (50 or fewer emp.) 5/26/2022 "The best alternative to manychat" 4.5/5 What do you like best about IDETA? The system is easy to use and user-friendly, you can implement chatbots in minutes. Review collected by and hosted on G2.com. What do you dislike about IDETA? Perhaps improving the UI could enhance it much more. Review collected by and hosted on G2.com. What problems is IDETA solving and how is that benefiting you? The creation of chatbots Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") AP Verified User in Primary/Secondary Education Small-Business (50 or fewer emp.) 5/29/2022 "Great chat bot software with lots of features at a fantastic price" 5/5 What do you like best about IDETA? NLP integration makes the chatbot smarter. Lots of logic options to guide the user through the chat process. Review collected by and hosted on G2.com. What do you dislike about IDETA? Some buttons were in French but these appear to be fixed now Review collected by and hosted on G2.com. What problems is IDETA solving and how is that benefiting you? Ideta is being used as a chat bot in an e-learning platform and it is performing great. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") EC Verified User in Computer Software Small-Business (50 or fewer emp.) 5/27/2022 "Best solution for not developer" 4.5/5 What do you like best about IDETA? Ease of use and creation of bots, user support. It has a UI friendly and easy to understand. Review collected by and hosted on G2.com. What do you dislike about IDETA? I think that the logo of ideta is great to remember, but not really business-oriented. Review collected by and hosted on G2.com. What problems is IDETA solving and how is that benefiting you? Reaching to customers on different channels. NLP feature, API and human handover Review collected by and hosted on G2.com. Show More 8/8/2023 Current UserValidated ReviewerSource: Organic ![Akshay K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akshay K.") AK Akshay K. Upwork & Database Administrator Small-Business (50 or fewer emp.) 5/19/2022 "Great tool for building chat bots and love chat support." 4/5 What do you like best about IDETA? Easy of use and functionalities. Good chat templates. Review collected by and hosted on G2.com. What do you dislike about IDETA? UX can be improved and ability to customise design templates are needed. Review collected by and hosted on G2.com. What problems is IDETA solving and how is that benefiting you? Solving chat automation problems with simple drag and drop AI bot builder. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Rabindra J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rabindra J.") RJ Rabindra J. Data Engineer Small-Business (50 or fewer emp.) 2/18/2022 "One of the best customer support tool" 4.5/5 What do you like best about IDETA? Okay, here are few reason why i liked this tool most- Interact with customers with an easily built chat and call bot Helps track chatbot performance by tracking conversations Connects with customers worldwide by making your bot multilingual Review collected by and hosted on G2.com. What do you dislike about IDETA? i wish the ui could be more intuitive and also there could be more documentations and video tutorial to catch up the tool more quickly Review collected by and hosted on G2.com. What problems is IDETA solving and how is that benefiting you? to reduce customer support tickets and give better experience for users.. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting") AM Verified User in Management Consulting Small-Business (50 or fewer emp.) 5/20/2022 "Excellent tool to keep more leads" 5/5 What do you like best about IDETA? Simple to use, reactive team, Possibility to leverage AI conversational Review collected by and hosted on G2.com. What do you dislike about IDETA? A few bugs that got quickly resolved by the team Review collected by and hosted on G2.com. What problems is IDETA solving and how is that benefiting you? Prevents me from wasting my website traffic Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about IDETA? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about IDETA ](https://www.g2.com/products/ideta-ideta/discussions/new) GU Guest User What is IDETA used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-ideta-used-for) [ View all Discussions ](https://www.g2.com/products/ideta-ideta/discuss) ## Pricing Options Pricing provided by IDETA. ### FREE Free ### Karate Kid €29.00 ### Samurai €79.00 [ View More Pricing Information ](https://www.g2.com/products/ideta-ideta/pricing) ##### Categories on G2 [Bot Platforms](https://www.g2.com/categories/bot-platforms) ##### Explore More [What tool offers the most advanced audience segmentation features?](https://www.g2.com/discussions/what-tool-offers-the-most-advanced-audience-segmentation-features)[Top tools for designing and testing APIs](https://www.g2.com/discussions/top-tools-for-designing-and-testing-apis)[Best account-based orchestration software for SMBs](https://www.g2.com/discussions/best-account-based-orchestration-tools-for-smbs-what-s-your-go-to) [What specific conditions can be used to build conditional access policies?](https://www.g2.com/discussions/what-specific-conditions-can-be-used-to-build-conditional-access-policies)[Which platforms integrate payment gateways and CRM systems for real-time financial fraud prevention software data syncing?](https://www.g2.com/discussions/which-platforms-integrate-payment-gateways-and-crm-systems-for-real-time-financial-fraud-prevention-software-data-syncing)[Best email marketing software for small business](https://www.g2.com/discussions/best-email-marketing-tools-for-small-businesses-what-are-your-go-to-picks) [Show MoreShow Less](javascript:void(0);)