We really liked how fast and well the automatic checks worked. Our workflow greatly improved when we saw verifications finished in minutes as opposed to the hours or days that manual processes required. And i like the look and finish of the verification steps presented to our customers. Review collected by and hosted on G2.com.

We can't customize every single aspect of the verification flow exactly as we might have with an in-house system. Review collected by and hosted on G2.com.

We very much like the clear communication from idenfy regarding any planned system maintenance or significant feature updates. Helps us a lot so we can manage our internal teams and prepare for it easily. The KYC and AML data from the platform are very structured and clear which helps us during internal audits. Review collected by and hosted on G2.com.

Direct phone support for urgent technical issues isn't always immediately available it has to start from a email or ticket. Review collected by and hosted on G2.com.

The KYB feature helps us throughly verfiy the legitamacy of the brands we partner with it gives us a great confidance to work with authentic businesses. Also setting up contracts, billing profiles and payment terms for onboarding is done perfectly, so its saving time and helping our team. Review collected by and hosted on G2.com.

it was a pleasure working with them but sometimes getting data on new brands takes a while for processing. Review collected by and hosted on G2.com.

we like idenfys extensive document coverage. Their ability to accurately verify over a lot of types of ID documents from more than 200 countries is fantastic and allows us to onboard our diverse international clientele smoothly. Review collected by and hosted on G2.com.

We would appreciate even more proactive sample code or tutorials for integrating with some of the newer backend frameworks. Review collected by and hosted on G2.com.

We liked that we could set up slightly different verification steps or requirements depending on the type of product the customer was signing up for. We could require more checks for higher risk services Review collected by and hosted on G2.com.

Explanations for why a document authenticity check failed were sometimes quite technical and hard to undestand Review collected by and hosted on G2.com.

Compliance requirements can be easily handled by idenfy. The platform automates the verification process, as we are able to easily meet all the regulatory standards. It reduces the risk of human error and saves time. Dashboard is one of the best features and it gives clear and detailed overview of all our verification activities so we can easily monitor and manage the process. Review collected by and hosted on G2.com.

It is more beneficial to provide more pricing options related to different verification volumes. Review collected by and hosted on G2.com.

I like the feature to set up multiple levels of access throughout the idenfy platform for different members of our compliance team. We can restrict reviewers to only seeing relevant case information while granting managers greater visibility and approval authority. Review collected by and hosted on G2.com.

A more visual ways of seeing which users have which permissions might make administration even easier for bigger teams. Review collected by and hosted on G2.com.

The Payment Verification and Bot Mitigation are a fantastic combination. Payment Verification confirms that the transactions are genuine and Bot Mitigation deflects automated fraud attacks. All of these features work together in a way that is safe and secure for our users to pay. Review collected by and hosted on G2.com.

More customisable alert options would help us to better personalize notifications for particular threat conditions and scenarios. Review collected by and hosted on G2.com.

i like the simple dashboard UI its very userfriendly and our team members (operations, support and compliance) can now more easily obtain the verification data they require. All the checks are pretty accurate and always predict the liveness correctly and preventing spoofing and presentation attacks. Review collected by and hosted on G2.com.

Nothing significant but we would appreciate more proactive communication regarding the addition of newly supported document types or changes in verification. Review collected by and hosted on G2.com.

idenfy’s document verification is completely correct and detailed. It can process documents from all over the world and provides incredible detail in its verification reports that we have full confidence in the documents that we are processing. The documents are checked very well on the platform. There is incredible performance in identifying fake or forged documents, from passports to drivers licences and ID cards. Review collected by and hosted on G2.com.

providing more options for exporting data in different formats (e.g., CSV, JSON) would enhance integration with our other analytical tools. Review collected by and hosted on G2.com.