The team provides great support setting up and customizing the platform to meet our unique needs. They have also been responsive to building out distinct features for us. The product itself shines at streamlining and automating workflows, both externally and internally-facing. Review collected by and hosted on G2.com.

The analytics and reporting features can be clunky and sometimes require support from the Ideawake team to get the format we'd like. Review collected by and hosted on G2.com.

This is a truly valuable platform for sharing solutions and exchanging ideas about the challenges we encounter in our day-to-day transactions. Review collected by and hosted on G2.com.

At this time, I don’t have any dislikes. Overall, it’s been a useful platform and has met my needs so far. Review collected by and hosted on G2.com.

I find it to be a very user-friendly platform that’s easy to navigate and use. Review collected by and hosted on G2.com.

There are a few small features I wish were more customizable for our specific needs, but we’ve been able to use the workarounds provided. Review collected by and hosted on G2.com.

I love that my team can review my submitted ideas and upvote or leave their comments. Review collected by and hosted on G2.com.

Each stage of the idea is a little confusing on my next steps or my responsibilities for this stage. This may be an internal process to my company versus ideawake functionality though. Review collected by and hosted on G2.com.

Ideawake has truly been a game changer for us this year. The platform stands out for its simplicity and intuitive design, making it incredibly easy to use for both participants and administrators. Unlike other platforms, the learning curve is minimal, which has helped us scale adoption quickly. Over the past six months, we've been consistently impressed by the responsive customer support and the modern, user-friendly features. Its ability to integrate seamlessly with our existing systems has further enhanced our experience, making Ideawake a valuable tool in driving innovation across the organization." Review collected by and hosted on G2.com.

Extract detailed analytics or insights from ideation events. The navigation within the reporting features can also be unintuitive Additionally, the platform lacks filtering ideas just like excel and also idea tracking feature Review collected by and hosted on G2.com.

From the initial "interview" with the Ideawake team to see if they could meet our needs, I knew we'd found a partner in success rather than just another SaaS offering to spend money on. There was willingness to walk through what we hoped to get out of the tool and create a implementation which satisfied our goals. Throughout the integration process and launch, the tool itself has been solid — but it’s the team behind the scenes that has truly been amazing. Review collected by and hosted on G2.com.

There were a couple of features on the roadmap at the time of integration we were able to find temporary solutions for. This was our only hiccup and even this was resolved as soon as new features were released (which happens quite often!). Review collected by and hosted on G2.com.

Ideawake has excellent customer service. We receive individualized instruction and troubleshooting regularly. Whenever we have questions outside of normally scheduled calls, responses are received very quickly, typically within 24 hours. The platform is very easy to use and customize to whatever our needs are for that use case. The platform integrates with SSO and our IT security. It is very customizable and the team helps us adapt the platform for our various use cases. Review collected by and hosted on G2.com.

Use on devices other than a computer (e.g., tablets or phones) can be tricky at times because there is no app. Screen size can impact ease of use. Review collected by and hosted on G2.com.

Intuitive user interface, easy to use and no need for user manuals. Allows collaboration via votes Review collected by and hosted on G2.com.

The UI is easy to use, but it can feel a little dated. Also, some button colour choices can make the text harder to read—for example, light green buttons with white text. Review collected by and hosted on G2.com.

I use Ideawake for sharing ideas to change processes, menu, and procedures for the restaurant that employs me. I appreciate how it lets communication between locations happen with more ease. I like the decent user interface, and I find the comment section under ideas beneficial to expand on ideas. The easy connection through my Google account made the initial setup straightforward. Review collected by and hosted on G2.com.

anonymity is a joke. Review collected by and hosted on G2.com.

I like that Ideawake is an open forum to express my ideas. It lets me voice my idea about how to make the company more efficient. The platform seems pretty seamless to me, and the initial setup was very simple. Review collected by and hosted on G2.com.

I enjoy the way it. Maybe just have a little more feedback sent to me on my idea. Review collected by and hosted on G2.com.