Jim H.
JH
Jim H.
Co-Founder / Managing Director
Small-Business (50 or fewer emp.)
"19% price increase is disturbing"
2.5/5
What do you like best about Ideals Virtual Data Room?

We have had a long relationship with Ideals VDR. We are a small firm, and the annual cost is significant to us. This year's price increase is simply to much. We cannot afford to have such last-minute increases in our overhead costs. We have thoroughly enjoyed working with your company and find this to be out of character with our past dealings. As an investment banker I am exposed to many businesses and business models. I have NEVER seen "rebranding" as a rationale for a price increase. I certainly can't pass a price increase along to my clients because I change my logos and branding strategy, etc. I would ask that you drop the increase to something more reasonable and rationale. Thanks very much, Jim Holder Review collected by and hosted on G2.com.

What do you dislike about Ideals Virtual Data Room?

the VDR itself works great. We have enjoyed using the software and services in the past. Review collected by and hosted on G2.com.

Response from Eloisa Tavares of Ideals Virtual Data Room

Thank you, Jim, for your honest feedback and for being a long-time partner of Ideals. We’re glad to know the platform has supported your work reliably, and we understand your concerns about pricing. We understand that price increases can be challenging. However, this change was not driven by branding, but by the launch of our completely new product in 2024, which includes dozens of new features designed to deliver significantly more value. To explore these capabilities in detail, please reach out to support@idealsvdr.com or contact your account manager to schedule a personalized demo.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Best VDR out there! Smooth experience, even better support"
5/5
What do you like best about Ideals Virtual Data Room?

Its intuitive interface and the way it makes complex document sharing much more manageable. The platform is user-friendly, even for people who don’t have a strong technical background, and the setup process is smooth. I also appreciate the strong security features such as granular user permissions, watermarking, and audit trails, which give me peace of mind when handling sensitive data. Customer support is also responsive and helpful, which adds to the overall reliability of the platform. Review collected by and hosted on G2.com.

What do you dislike about Ideals Virtual Data Room?

Additionally, while the platform is generally fast, editing files in-app seems buggy sometimes. Also some users complained that the online view did not work, only downloading files worked for them - this might be a setting or user issue. Review collected by and hosted on G2.com.

Response from Eloisa Tavares of Ideals Virtual Data Room

Thank you for your kind words! We’re glad to hear Ideals makes managing sensitive documents easier and that our support and security features meet your needs.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"iDeals VDR: Easy Setup, Granular Access Controls, and Reliable Activity Tracking"
5/5
What do you like best about Ideals Virtual Data Room?

What stands out most about iDeals Virtual Data Room is its ease of use and fast implementation, which require minimal onboarding for both administrators and external users. The platform offers highly granular access controls and reliable, accurate tracking of user activity, which is critical for sensitive transactions. Customer support is responsive and knowledgeable, helping resolve issues quickly when they arise. Review collected by and hosted on G2.com.

What do you dislike about Ideals Virtual Data Room?

A minor drawback is that deleted files remain in the recycling bin indefinitely unless manually purged. While this is useful from a redundancy and recovery perspective, it does require active management to conserve storage space. Review collected by and hosted on G2.com.

Response from Eloisa Tavares of Ideals Virtual Data Room

It's great to know Ideals has been streamlining your due diligence workflows and giving you confidence when sharing with external parties.

We appreciate the feedback on the recycling bin storage management and we’ve designed the recycle bin with an easy-to-use interface so you can quickly review and permanently delete files when needed. For more advanced workflows, the Ideals API also allows you to automate this process, helping you manage storage more efficiently.

Tracy B.
TB
Tracy B.
Sr. Director, Records & Information Management
Mid-Market (51-1000 emp.)
"Excellent Customer Service and Quality Product"
5/5
What do you like best about Ideals Virtual Data Room?

The system is very user friendly. I have been able to use it and have had no issues with uploading or security. The security is really very easy and setting up groups for security has been very beneficial. I can remove or add access as needed and I can also grant that to "power users" if needed. Review collected by and hosted on G2.com.

What do you dislike about Ideals Virtual Data Room?

It would be nice if you could edit Word/Excel files within the data rooms instead of having to upload/download them. Review collected by and hosted on G2.com.

Response from Eloisa Tavares of Ideals Virtual Data Room

Appreciate you taking the time to share your experience. It's encouraging to hear that Ideals Virtual Data Room has supported your team with secure and flexible collaboration. Your input on file editing and a centralized address book is highly appreciated and closely aligns with our roadmap. It’s good to know the system is working well for your needs.

Kumar B.
KB
Kumar B.
"Exceptional for Due Diligence, Easy Accessibility"
5/5
What do you like best about Ideals Virtual Data Room?

I find Ideals Virtual Data Room to be a really good product, reflecting in an overall very good experience with it. It's easy to use which is crucial for our operations. I particularly appreciate its pricing and services which were beneficial when we compared it to other vendors. The setup process was seamless as we didn't encounter any difficulties. The product is excellent for handling large volumes of data, especially in environments requiring heavy data management, like financial due diligence. It's quite an advantage to be able to access, copy, and paste large volumes of data easily and manage it within minutes. The ease of accessibility truly stands out and makes pulling documents during financial assessments a smooth experience. This quick and efficient data handling is incredibly helpful and uplifts our productivity. Additionally, I appreciate the seamless integration with other software like SAP, which complements our workflow. Overall, the ease of accessing and managing information, coupled with its powerful capabilities, stands out as reasons I would definitely consider using it again. Review collected by and hosted on G2.com.

What do you dislike about Ideals Virtual Data Room?

no such case Review collected by and hosted on G2.com.

Response from Eloisa Tavares of Ideals Virtual Data Room

We’re delighted to hear that Ideals supports your due diligence work so effectively and that you value its accessibility, speed, and integration features. It’s great to know the platform helps enhance your productivity and workflow.

MN
Meredith N.
Small-Business (50 or fewer emp.)
"Sleek Design, Secure File Sharing, but Pricey"
5/5
What do you like best about Ideals Virtual Data Room?

I appreciate Ideals Virtual Data Room for its helpful support team and good visual design. The sleek interface makes the uploading and permissioning process easy. I also find it easy to enable new users and manage their access. Review collected by and hosted on G2.com.

What do you dislike about Ideals Virtual Data Room?

The cost per GB of storage could be lower. The cost is quite high, so we've had to move some files to other storage locations to reduce the overall cost. Review collected by and hosted on G2.com.

Response from Eloisa Tavares of Ideals Virtual Data Room

Glad the interface and support team have been making file sharing and access management easier for your team! We appreciate you sharing your experience!

Niklas W.
NW
Niklas W.
Mid-Market (51-1000 emp.)
"Professional tool with excellent UI and numerous features"
4/5
What do you like best about Ideals Virtual Data Room?

I find the UI of Ideals Virtual Data Room good, as it offers a lot of functionality and possibilities. It is a professional tool with documentation that supports our processes. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Ideals Virtual Data Room?

Messages data limit more tiered than one-time. Multiple levels, so that one receives several warnings to be able to react better. Review collected by and hosted on G2.com.

Response from Eloisa Tavares of Ideals Virtual Data Room

Glad the platform has been supporting your SPV sales and financing processes professionally! Your suggestion about tiered message data limits with multiple warning levels sounds like a great idea for bigger flexibility, we will definitely consider this update in next releases. Thank you!

DH
Declan H.
Small-Business (50 or fewer emp.)
"Simple, Intuitive, and Efficient for Transaction Management"
4/5
What do you like best about Ideals Virtual Data Room?

I like that Ideals Virtual Data Room is simple and intuitive. It's also very easy to extract downloads of the VDR or order the USBs, which works really well for our needs. I found the initial setup of Ideals Virtual Data Room to be very easy. Review collected by and hosted on G2.com.

What do you dislike about Ideals Virtual Data Room?

Nothing in particular. Basic analytics. Review collected by and hosted on G2.com.

Response from Eloisa Tavares of Ideals Virtual Data Room

It is great to know the USB export and VDR download features have been working well for your needs! We hear you on the analytics side. Could you share more details with our support team at support@idealsvdr.com? It'll help us better understand your needs.

Verified User in Renewables & Environment
AR
Verified User in Renewables & Environment
Enterprise (> 1000 emp.)
"Clear UI with full functionality"
4.5/5
What do you like best about Ideals Virtual Data Room?

Good, clear UI that simultaneously offers full functionality. Review collected by and hosted on G2.com.

What do you dislike about Ideals Virtual Data Room?

after using it for about a year, there is currently no important functionality that we miss. Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Enterprise (> 1000 emp.)
"Easy to Use, Stable, and Industry-Recognized"
5/5
What do you like best about Ideals Virtual Data Room?

Easy to use for a new starter, stable performance with no systematic issue met, recognized by industry Review collected by and hosted on G2.com.

What do you dislike about Ideals Virtual Data Room?

Nothing particular. Some companies face registering issue when there email address altered, but not in our company Review collected by and hosted on G2.com.

Response from Eloisa Tavares of Ideals Virtual Data Room

Wonderful to hear the platform has been stable and easy to adopt from day one! Knowing Ideals is recognised in your industry and has made due diligence document sharing feel secure is exactly what we aim for.