What I value most about Ideals Virtual Data Room is the combination of strong security and ease of use. The permission management and audit trails give us full control and visibility over document access, which is critical for compliance. At the same time, the interface is intuitive, making it easy to upload, organise, and share documents quickly. The platform has also improved our workflow by centralising all information and simplifying collaboration with external parties. Review collected by and hosted on G2.com.

While the platform is generally very reliable, some advanced features and settings can take time to fully understand, especially for new users. Additionally, the pricing structure may be relatively high for smaller projects or organisations with limited budgets. Improvements in customisation and more flexible pricing options would add further value. Review collected by and hosted on G2.com.

I like the simplicity combined with strong security in Ideals Virtual Data Room. The interface is intuitive enough that even external parties who may not be tech-savvy can navigate it without much guidance. At the same time, the permission settings and detailed audit logs give us the control we need for sensitive transactions. The ability to set document expiration and restrict downloads adds an extra layer of confidence when dealing with third parties. The initial setup was straightforward and the onboarding process was well-guided. We were able to configure our workspace, set up user roles, and upload our first documents within a short time. The support team was responsive during the setup phase, making the transition smooth, and the interface was easy enough for even those less familiar with virtual platforms to adapt quickly. The competitive pricing and strong security of the platform stood out during our evaluation. Review collected by and hosted on G2.com.

One area that could be improved is the notification system. At times, it can be overwhelming when there are many document updates happening. An alert setting would be helpful. Additionally, the mobile experience, while functional, is not as smooth as the desktop version. For users who need to review or approve documents on the go, a more refined mobile interface would make a real difference. Review collected by and hosted on G2.com.

We've had a great experience using Ideals Virtual Data Room. The platform is highly reliable and intuitive, making document management seamless throughout our process. On top of that, the customer support team has been outstanding — always responsive, helpful, and genuinely attentive to our needs. Highly recommend it! Review collected by and hosted on G2.com.

Overall a solid platform, but the learning curve for new users can be a bit steep at first. Some features take a little time to get used to, and more onboarding guidance or tutorials would be a welcome addition. Nothing that affects the core experience, but worth mentioning. Review collected by and hosted on G2.com.

The support team is helpful and genuinely makes an effort to find and agree on non-standard solutions, which is a big plus. The offer is straightforward in both terms and pricing, and it includes all the required functionalities you would expect from a VDR.

The UI is clean, which is especially important when the contents themselves can be cluttered, and the system does not lag when working on it extensively.

The AI chatbot is helpful as it addresses most of the immediate questions / doubts and the human team is engaged only when needed (which is good since the response time can vary, whereas the bot is there 24/7). Review collected by and hosted on G2.com.

Exported folders always retain their full directory path. As a result, when a folder is deeply nested, it can be difficult to extract after downloading the compressed file because the path becomes too long.

There also isn’t a dedicated “Clean Team” feature. I’d like the option to allow only selected members from both the seller and buyer teams to access certain files, along with a separate Q&A stream that stays invisible to everyone outside the clean team.

Another feature that would improve the user experience relates to the default access settings: it would be helpful if they could differ depending on the file type being uploaded. For example, PDFs are watermarked by default, but Excel files need to be downloadable in their original form. As it stands, after each Excel upload, the admin has to go into the settings and change the access permissions, and this has to be repeated every time new Excel files are uploaded, which is cumbersome. Review collected by and hosted on G2.com.

In industries like investment banking, M&A, and due diligence, it’s critical to handle sensitive documents efficiently and with care. Review collected by and hosted on G2.com.

One area that could be challenging for some users is that the extensive security and permission settings can create a learning curve, especially for first-time users who are unfamiliar with virtual data rooms Review collected by and hosted on G2.com.

Ideals uses a very transparent pricing model based on the number of gigabytes consumed, whereas others may price based on the number of pages consumed. The UI is intuitive enough that we can recommend it even to beginner users. Their support team is also very accessible and easy to reach when needed. Review collected by and hosted on G2.com.

Unlike its website, the periodic report showing usage and how many gigabytes are currently consumed comes as an Excel spreadsheet. It could be improved to provide a more visual experience. Review collected by and hosted on G2.com.

I really like the ease of use of Ideals Virtual Data Room. The archiving feature is very simple and detailed, and I appreciate how it allows for customizing access easily. I find the ability to create folders to quickly organize sections particularly valuable because it helps segregate access based on different project needs. Additionally, I find the pricing very competitive, which is another reason I would recommend it to colleagues looking for a straightforward data room setup. The initial setup is simple as well. Overall, my experience has been positive, and I've received good feedback from people who have used it through me. Review collected by and hosted on G2.com.

I think it's somewhat an unknown brand within the greater M&A world, and some bankers may not be familiar with it. Review collected by and hosted on G2.com.

The strongest aspect of iDeals Virtual Data Room is the balance between high security and operational simplicity. It provides robust permission management, audit logs, and document protection features, while remaining easy to configure and use for both internal teams and external stakeholders during due diligence and document sharing. Review collected by and hosted on G2.com.

The main downside is the pricing and licensing model, which can feel inflexible and expensive for smaller or less frequent use cases. Some advanced features are only available in higher tiers, and customization options are limited compared to more modern or modular alternatives. Review collected by and hosted on G2.com.

I really appreciate the ease of use of Ideals Virtual Data Room, it's a simple and effective way to share information related to our M&A project. Moreover, the tool is very user-friendly, which makes it pleasant to use. The installation was quick and immediate, which is a big plus for quickly integrating the tool into our workflow. Review collected by and hosted on G2.com.

I have had several situations where participants no longer had access because the expiration date was reached; a reminder would have helped me avoid these situations. Review collected by and hosted on G2.com.

The tool is intuitive and secure, file upload and download is fast and generally does not hang. The technical support we have had has also been good, and our manager has been very approachable, making it easy to have direct contact with them. Review collected by and hosted on G2.com.

We did not find the type of annual rate that allows access to the application 365 days a year suitable, and in case of data overage, it is compensated with the months you don't use the contracted data. However, it was very easy and quick to unsubscribe, without any penalties, and they offer a monthly subscription, which we will try now with that type of rate. Review collected by and hosted on G2.com.