Verified User in Farming
AF
Verified User in Farming
Enterprise (> 1000 emp.)
"Very streamlines system and very intuitive"
5/5
What do you like best about Ideagen Workplace Training?

The system is really easy to use and manage. We've had great feedback on how quick actions can get resolved and the customer support team is really fast to respond. The system cuts down a lot of time for us that would be used carrying out DSE assessments in person. We've had really high completion rates with this system which is great. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Workplace Training?

Sometimes users get confused on where to go to re-take their assessment without doing the full training again. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Workplace Training

Thank you for sharing your thoughts about Ideagen WorkRite here on G2. It’s great to hear that you find it intuitive and time-saving, especially for managing DSE assessments and achieving high completion rates. Feedback like this motivates us to keep delivering value to our users.

Regarding your point about users getting confused when retaking assessments, we truly appreciate you highlighting this. Your input helps us identify areas where we can make improvements to enhance the user experience further.

Should you have additional feedback or need assistance, our support team and account managers are always here to help. Don’t hesitate to reach out at any time.

Kind regards,

The Ideagen Team

Dale Robinson M.
DM
Dale Robinson M.
Head of H&S Sopra Steria (UK Group)
Enterprise (> 1000 emp.)
"A breadth of content for automating training requirements"
3.5/5
What do you like best about Ideagen Workplace Training?

The suite of content being wide, varying and with automatic reminder schedules. When customer support is escalated to someone dedicated to the issue, remedial action is usually friendly and through. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Workplace Training?

The Q-Rite support team have been too quick to take the quickest option for them which creates liability for us as a business. This is a handful of times but still, it is more than just inconvenient. Review collected by and hosted on G2.com.

KA
Karen A.
EMEA Office Manager
Mid-Market (51-1000 emp.)
"Excellent service & content"
5/5
What do you like best about Ideagen Workplace Training?

The simplicity and common sense appropriate to training courses and having the support of our account exec Liv has been invaluable. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Workplace Training?

Nothing, the whole experience of engaging & then implementing Ideagen was seamless. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Great concept, administration side could do with some improvement"
2/5
What do you like best about Ideagen Workplace Training?

Having a single portal to manage all in-house training is a great concept, they offer a wide range of corses and they were quick to push out working from home and covid related corses at the start of the pandemic. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Workplace Training?

We've had multiple issues with the administration side; users not getting notified when they're accounts are created, users getting reminders when they've already completed corses, corses not getting marked as completed if they sit them a few days early and users not getting reminders for corses that they should be sitting anually. We looked into using the platform for creating our own course, however this was quoted in the thousands of pounds, which seems excessive for adding a list of multiple choice questions from a spreadsheet. Review collected by and hosted on G2.com.

Jonathan N.
JN
Jonathan N.
Mid-Market (51-1000 emp.)
"Great flexibility with the transition from home to hybrid working"
4/5
What do you like best about Ideagen Workplace Training?

Workrite was easy to roll-out to all the DSE users in the business. It also has dealt well with the transition from home working to hybrid and office working, allowing the business to ensure that everyone's DSE requriements are addressed. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Workplace Training?

Only limited flexibility to ammend the content without incurring programming charges. Review collected by and hosted on G2.com.

Verified User in Museums and Institutions
UM
Verified User in Museums and Institutions
Mid-Market (51-1000 emp.)
"A really good bespoke platform"
4.5/5
What do you like best about Ideagen Workplace Training?

Workrite is a really good platform for all of your e-learning requirements, and is easy to set up/add employees. It is easy to use with all the modules in one place, which can also be tailored specifically to your organisation. The notifications to start training are also easy to set up and really useful.

Really helpful staff/customer services. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Workplace Training?

Some of the answers/questions within the context of the e-learning can be a little misleading, but other than that there's nothing I don't like. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
"A good product with knowlegable and good support"
4/5
What do you like best about Ideagen Workplace Training?

Easily accessible and easy to use. Ensures there is a full auditable trail. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Workplace Training?

It can take a long time to complete if time away from day job is critical Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Informative and same time it's very clear and key to point"
5/5
What do you like best about Ideagen Workplace Training?

Giving very clear informations about quality management Review collected by and hosted on G2.com.

What do you dislike about Ideagen Workplace Training?

Short key informative video should include Review collected by and hosted on G2.com.

PE
Phil E.
Mid-Market (51-1000 emp.)
"Review of WorkRite under control of Ideagen"
1/5
What do you like best about Ideagen Workplace Training?

It is a flexible platform that has served our business well over several years, however since Ideagen has taken over the service that has been provided has fallen significantly. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Workplace Training?

Ideagen is changing what it provides. It is ceasing to support the current training offer, which will hurt us as a business. Ideagen has also considerably increased their prices, which means we are now undertaking a concerted effort to seek an alternative providers. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Very easy site to navigate and use, well presented."
4.5/5
What do you like best about Ideagen Workplace Training?

The easy use of the whole site, support staff and account manager has a mass of knowledge and really helpful Review collected by and hosted on G2.com.

What do you dislike about Ideagen Workplace Training?

Not many dislikes apart from would help if you can change the colour schemes Review collected by and hosted on G2.com.