Useful to keep all data in one place and links to Vault Check Review collected by and hosted on G2.com.

Functional reporting via Yellowfin Business Intelligence being removed and replaced by something not fit for purpose. Basic data is not available in Insights so bells and whistles useless.

Customer service currently slow to respond Review collected by and hosted on G2.com.

its relatively user friendly and good reporting Review collected by and hosted on G2.com.

lacks flexibility. can be clunky in places Review collected by and hosted on G2.com.

Action focused people following up enquiries. Review collected by and hosted on G2.com.

Many options with the growth of Ideagen but this has been addressed openly by them so not really a dislike but there was some fear that not all bits will be supported going forward - but these have been addressed. Review collected by and hosted on G2.com.

Damstra prior to being acquired by Ideagen was pretty slow and ineffective in response. Particularly help with Visitor Management TIKS solutions. the service is a lot better now. Keep it up Review collected by and hosted on G2.com.

It was painfully slow and ineffective with customer service and assistance from previous Account Manager. queries, issues were getting no where. Review collected by and hosted on G2.com.

Developer experience is very good because it's very friendly to use and easy to implement. Review collected by and hosted on G2.com.

the customer support is not so great. i don't know if it's just the local Damstra support team is not that capable. Review collected by and hosted on G2.com.

Single platform for compliance management Review collected by and hosted on G2.com.

Limited content from the start, additional cost for module additions Review collected by and hosted on G2.com.