Verified User in Investment Management
AI
Verified User in Investment Management
Small-Business (50 or fewer emp.)
"OnePlaceDocs Explorer"
4.5/5
What do you like best about Ideagen Mail Manager?

OnePlaceDocs Explorer is allowing our users to browse the Sharepoint site folders like in desktop File Explorer interface. Together with its "Open With" feature it brings the availability of Desktop apps to open files in Sharepoint without downloading. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

The recent versions of OnePlaceDocs (above the *.4.2) are missing very important functionality/feature that was available there earlier - the possibility to associate our local desktop installed apps with the certain file types using an option “Open With”. Review collected by and hosted on G2.com.

Maleela J.
MJ
Maleela J.
General Manager
Small-Business (50 or fewer emp.)
"Thank God for Mail Manager!"
5/5
What do you like best about Ideagen Mail Manager?

The way Mail Manager forces the user to make a decision about filing the email makes team compliance a breeze. I deployed MM with my company after having used it at a previous organisation to get rapid wins with organisation and accessiblity for my team during a period of change. The learning curve is minimal and it's been a Godsend on multiple occassions during staff disruptions in particular. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

More time prior to implementation considering the best set up for the unique business application. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Mail Manager

Hi Maleela,

Thank you for taking the time to share your feedback on Ideagen Mail Manager. We're pleased to hear that you found the email filing process helpful for team compliance and that it has been beneficial in maintaining organization and accessibility during staff changes. It's also great to know that the search functionality and the ability to access emails during team disruptions have made an impactful difference for you.

Thank you for your insight about dedicating more time prior to implementation for tailored setup. This is valuable feedback, and we’ll certainly consider how we can further support businesses during the onboarding phase.

If you have any further questions or need assistance, please don’t hesitate to reach out to our Support Team or your Account Manager. We're here to help!

Verified User in Civil Engineering
AC
Verified User in Civil Engineering
Small-Business (50 or fewer emp.)
"Been using for years"
4/5
What do you like best about Ideagen Mail Manager?

We have been using Mail Manager for over 10 years now. It has massively helped with organising and filing our emails, which is ever more critical with the increased volume of messages received these days. It has proven invaluable in the past in locating important business e-mails / attachments, Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

we think that sometimes the centralised admin / controls seem not to work as intended which can result in some users being out of sync in terms of unifying the way items are stored. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Mail Manager

Hi Scott,

Thank you for sharing your thoughtful review back in May 2023 and for being a loyal user of Mail Manager for over a decade. It’s fantastic to hear how our solution has helped you stay organized and efficiently manage your email volume.

Regarding your feedback on the central admin controls, we truly appreciated you highlighting this. Ensuring a consistent experience for all users remains a key priority, and your input has contributed to ongoing improvements since then. If you’re still using Ideagen Mail Manager and have any questions or need further assistance, our support team or your account manager would be happy to help.

Kind regards,

The Ideagen Team

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"The perfect fit for our 365 solution"
4.5/5
What do you like best about Ideagen Mail Manager?

Allows us to save emails easily from Outlook straight into our case management system (we are a busy in house team). Oneplace does not require any upkeep or admin. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

It can occasionally be a little slow to load our Sharepoint file structure. Lack of ability to save emails and attachments simultaneously as separate files. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Real One Place Solution"
5/5
What do you like best about Ideagen Mail Manager?

The platform's intuitive and user-friendly interface, which makes it easier to use Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

A bit struggled for initial learning but not hard Review collected by and hosted on G2.com.

Verified User in Music
IM
Verified User in Music
Mid-Market (51-1000 emp.)
"Great tool for quickly & easily saving our eMail orders to SharePoint from within Outlook"
4.5/5
What do you like best about Ideagen Mail Manager?

Seamless integration into M365, i.e. Outlook and Teams/SP Online to best archive our orders in an easy way, so that we can filter and find them later on within seconds...We should use it even more and roll out to more users once we find more use cases in our company. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

With the possiblity to now also save/archive several eMails at a time in one go, I don't see any more negative points at the moment. Review collected by and hosted on G2.com.

PA
Paul A.
MD
Small-Business (50 or fewer emp.)
"Great time saver"
5/5
What do you like best about Ideagen Mail Manager?

Easy to use and works great on mobile too. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

Can take a few seconds to open when saving documents Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Fantastic SharePoint & Outlook integration software"
5/5
What do you like best about Ideagen Mail Manager?

I have used a number of mail to SharePoint integration software apps during my professional career, most of which either simply failed to perform as advertised, or they were cluncky and awkward to use. Not OnePlace Mail (As I knew it when I orginally purchased this product).

This software is the most user friendly that I have ever used. Further, the OnePlace support desk is A1.

I highly receommend this product. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

A working knowledge of IT is required for some parts of the installation and implementation processes. Review collected by and hosted on G2.com.

Simon H.
SH
Simon H.
Consultant
Mid-Market (51-1000 emp.)
"An Excellent Bit of Kit"
4/5
What do you like best about Ideagen Mail Manager?

The best aspect of Mail Manager is the ease of access for historic emails that Mail Manager has saved, meaning I can easily and quickly access conversations and project information that I wasn't part of to help bring me up to speed. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

I find the Keyword search can be a bit clunky with which emails it brings up when searching for multiple words/phrases as it seems to prioritise one word over the other Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Mail Manager

Hi Simon,

Thank you for sharing your insights!

We’re glad to hear that Ideagen Mail Manager makes it easy for you to access historic emails and quickly get up to speed on conversations and projects.

We appreciate your comments re the keyword search. Your comments are passed on to our product team to investigate keywords prioritization options. Thanks for letting us know!

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Great product. Just get it!"
4.5/5
What do you like best about Ideagen Mail Manager?

This solution really helped us get our document management system up and running smoothly. It works great with our current office software, so our team can do everything they need to without jumping between different programs. I'd honestly recommend it to any company looking for a simple but effective way to manage their documents. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

Not too much if anything to dislike right now. We've not had any issues, using the applicaiton. Review collected by and hosted on G2.com.