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AA

Verified User in Automotive

Enterprise (> 1000 emp.)

10/9/2024

"Pentana audit is my daily companion in my daily operations"

5/5

What do you like best about Ideagen Internal Audit?

ease the interaction between the auditor and his manager, as well as, ease the interaction between the auditor and the auditee. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Internal Audit?

nothing so far to be disliked from Pentana Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Internal Audit

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Thank you for sharing your positive experience with Ideagen.

We are delighted to hear that our software is integral to your daily operations, and facilitates seamless interactions between auditors, managers and auditees, enhancing collaboration.

We strive to maintain a solution that easily integrates into your workflow and supports operational efficiency. We will continue to focus on delivering exceptional value to meet your expectations.

Your feedback is invaluable, and we are committed to further developing and improving our solution to support your audit activities even more effectively.

GS

Gurpreet S.

Production Engineer

Enterprise (> 1000 emp.)

8/20/2024

"Great product by ideagen"

5/5

What do you like best about Ideagen Internal Audit?

Real time monitoring of process. its a great tool and reduces a lot of time and also eas your task for data monioting and adress potential deviations Review collected by and hosted on G2.com.

What do you dislike about Ideagen Internal Audit?

it could be complex at times but in genral its easy to undertand and operate Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Internal Audit

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Hi Gurpreet,

Thank you for your review of Ideagen Internal Audit.

We're delighted to know that you appreciate the real-time monitoring capabilities. It's rewarding to hear that you find Ideagen Internal Audit easy to navigate, and we are committed to maintaining this intuitive design for all our users.

Your feedback on the time-saving aspects and cost efficiencies truly highlights the impact of our offerings. We appreciate your insights and remain committed to providing you with trusted and effective tools.

DS

Deepanshu S.

Analysts

Small-Business (50 or fewer emp.)

7/16/2024

"Robust feature for comprehensive audit management"

5/5

What do you like best about Ideagen Internal Audit?

It offers efficient planning, execution, and reporting capabilities, ensuring adherence to regulatory standards and organizational policies. The software's user-friendly interface facilitates streamlined workflows, enhancing productivity and accuracy in audit processes. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Internal Audit?

Configuring the software due to its comprehensive feature set lead to a longer implementation time. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Internal Audit

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Hi Deepanshu,

Thank you for sharing your thoughts on Ideagen Internal Audit. It’s great to hear that you find the planning, execution and reporting capabilities valuable, and that the user-friendly interface is helping to enhance productivity while ensuring compliance.

We understand that the comprehensive feature set can sometimes lead to longer implementation times. We continue to refine our approach to make the setup process as smooth as possible.

If you have any questions or need assistance, our support team or your account manager would be happy to help. Your insights are essential as we work to improve user experience and deliver meaningful solutions.

Kind regards,

The Ideagen Team

IR

Verified User in Real Estate

Mid-Market (51-1000 emp.)

7/29/2024

"The audit system provided helps in sustaining the operations of the Company efficiently."

5/5

What do you like best about Ideagen Internal Audit?

The best part of the system is that it provides segregation of data within appropriate category which facilitate comparison and to mitigate the risk in present and forecast the future risky events. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Internal Audit?

The only think which creats hassel is that it requires robust technical system otherwise the results may not be as effective. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Internal Audit

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Thank you for sharing your experience with Ideagen Internal Audit. We’re glad to hear the data segregation feature helps mitigate risks and forecast challenges. Feedback like this shows the value our tools bring to operational efficiency.

We appreciate your input on technical requirements. While strong infrastructure helps optimize performance, we’re always working to improve accessibility for all users.

If we can assist you further or if you have more suggestions, feel free to contact our support team or your account manager.

Kind regards,

The Ideagen Team

IN

Ian N.

Internal Auditor

Mid-Market (51-1000 emp.)

5/11/2023

"A clean and well organized Internal Audit solution (rebranded now), with strong developer support."

5/5

What do you like best about Ideagen Internal Audit?

Audits scopes, plans and work-papers are intuitively designed. Supporting documents and field work are simple to attach where necessary. After comparing three options, the scalability and pricepoint were the final elements that sold it for us!

Added: Their Support Team is awesome. Despite timezone differences, responses are prompt and the issue is dealt with until you are completely satisfied. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Internal Audit?

The only issues we faced were report generation. The auto reports may need adjusting to your requirements, and some programming knowledge is necessary. They do provide this service, but having your own IT is better. Overall, a minor issue.

Update: Since upgrading to the new "Ideagen Internal Audit" branding, we found some issues with opening "Working Papers" for existing audits. The support team was very responsive! However we had to end up reverting temporarily until they can fix the issue. The auditee web interface works seamlessly though. Review collected by and hosted on G2.com.

JB

jennifer b.

Small-Business (50 or fewer emp.)

10/3/2023

"Global Solution for our Audit Department"

5/5

What do you like best about Ideagen Internal Audit?

The presence of auditors in multiple countries posed challenges and led to signicant disparities in our audit work and reporting expectations. However, Pentana has successfully mitigated these hurdles by standardizing our audit structures, phases and reporting, streamlining our processes, and ensuring consistency in our audit practices worldwide. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Internal Audit?

Unfortunately, our experience with this software has been marred by inadequate customer support, particularly with the initial user configurations. Presently, we only have a single member of our audit team that is able to sign in to the live database. Review collected by and hosted on G2.com.

What problems is Ideagen Internal Audit solving and how is that benefiting you?

Before adopting Pentana, our global audit operations faced notable challenges in our audit expectations and practices. The software's capabilities have allowed us to streamline our processes and attain a consistent approach to auditing across various locations, thus resolving our initial challenge of maintainting uniformity amidst geographical diversity. Review collected by and hosted on G2.com.

IS

Ibraheem S.

Mid-Market (51-1000 emp.)

8/15/2023

"Ideagen Internal Audit as an all-encompassing Solution for an Internal Audit Activity"

5/5

What do you like best about Ideagen Internal Audit?

The solution is compatible and integrated with our Office365 solution such as the Microsoft Exchange and Outlook. It sends reminder emails to our engagement clients for approaching deadline of Target Implementation Date for an audit recommendation.

How we use the Ideagen Audit solution in 9mobile:

(i) Annual Audit Planning

(ii) Audit management

(iii) Documentation of audit work

(iv) We use it to create and store audit templates or audit programmes for all our audit universe.

(v) We use it to track and manage previous audit recommendations.

(vi) We also use the Time and Expenses Recording applet.

(vii) Our business users or engagement clients have access to give updates on on-going implementations on recommendations.

(viii) Feedback from audit clients is also received with questionnaires dispatched to them via the audit solution.

(ix) Is used to drive the execution of remediation activities to limit exposure to identified risks.

(x) Collaborate easily with people who are being audited, with clear processes and questionnaires Review collected by and hosted on G2.com.

What do you dislike about Ideagen Internal Audit?

Sometime my colleagues experience lock of audit file to different auditor or lock of audit recommendation which makes the recommendation uneditable until myself as the administrator log on to admin console to to remove the lock and sometimes, I have to recreate the local data store folder. Review collected by and hosted on G2.com.

What problems is Ideagen Internal Audit solving and how is that benefiting you?

Annual Audit Planning.

Audit management.

Documentation of audit work.

Creation and storage of audit templates or audit programmes for all our audit universe.

Tracking and managing previous audit recommendations.

Documentation of Time and Expenses for each auditor and over Internal Audit Activity.

Collaboration with our business users or engagement clients to give updates on on-going implementations of audit recommendations.

Dispatching and receipt of feedback from audit clients of questionnaires via the audit solution.

Monitoring and managing the execution of remediation activities by audit clients. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Internal Audit

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Hi Ibraheem,

Thank you for sharing such a detailed and thoughtful review of Ideagen Internal Audit. It’s great to hear that you appreciate its seamless integration with Office365 and that it supports crucial functions like audit planning, management and collaboration.

Since your review, we’ve been working hard to improve the solution and are planning to release new tools to enhance the experience. Thank you for your candid feedback about challenges with locked audit files and the need to recreate the local data store folder — your insights have been instrumental in driving these improvements.

We’d love to hear how things are working for you now. If you have any questions or feedback, our support team or your account manager is always here to help.

Kind regards,

The Ideagen Team

PE

Pedro E.

Certified Internal Auditor (CIA)

Small-Business (50 or fewer emp.)

10/31/2023

"From untied files in network folders to an integrated audit management software"

4.5/5

What do you like best about Ideagen Internal Audit?

Ease of implementation - The configuration process was easy and the customer support was always available.

Ease of use - intuitive and menus displayed according to the audit life cicle.

Ease of integration - it was possible to integrate our previous data bases into the system. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Internal Audit?

Synchronization process turns collaborative work difficult Review collected by and hosted on G2.com.

What problems is Ideagen Internal Audit solving and how is that benefiting you?

Ideagen Internal Audit allows to manage the whole audit lifecycle trought an integrated system which allows auditors to work in a collaborative manner. It also works as a single repository and data base to document all the audit work papers turning the revision process way easier. Importing pre-existing working papers inceases the efficiency of audit teams. Review collected by and hosted on G2.com.

KM

Khizar M.

Senior Risk Manager

Enterprise (> 1000 emp.)

12/5/2023

"Does the job well"

4/5

What do you like best about Ideagen Internal Audit?

It is a good tool to help me create and manage my audits. We have been able to create the audit docuemnt expectations from planning to closure. It is a great facility to add team members providing access to the audit to the entire team to contribute to various phases of the audit lifecycle.

It is nice to be able to collaborate on documents and working papers in parallel and keep an eye on audit progress.

Finally, it is quite easy to submit the audit file for review. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Internal Audit?

Addressing review points on the documents could be better embedded in to the documents itself rather than seperately on the interface. Review collected by and hosted on G2.com.

AG

Verified User in Government Administration

Small-Business (50 or fewer emp.)

6/14/2023

"New user - first year use"

3.5/5

What do you like best about Ideagen Internal Audit?

Its ability to taiolr the audit process to my needs so that we can continue with our methodology developed over time.

All in one place to hold documents Review collected by and hosted on G2.com.

What do you dislike about Ideagen Internal Audit?

Lack of good reporting, some of the areas you would expect links/updates in the system not there so have to copy information across between screens, some elements such as audit planning to tied to out of date methodologies and don't work for a modern risk based methodology. Unable to click through from dashboard to the audits on there. Reporting linked only to a defined audit plan and not easy to show waht work completed in a specific period.

Some issues taking a time to resolved Review collected by and hosted on G2.com.

What problems is Ideagen Internal Audit solving and how is that benefiting you?

Automares working papers - it is helping to a dgree as we have better linkages now but still not as much automation etc as we were promised in the demo. Bigest limitation is the lack of ability to get a useful internal audit out of the system without paying over the odds for the developers to write a bespoke template. It needs better word integration, drag and drop etc. Review collected by and hosted on G2.com.