Hi Adiba,

Thank you for sharing your feedback and for highlighting the aspects of Ideagen Internal Audit that you find valuable, such as its ability to streamline audit engagements, provide quick insights and simplify time and expense tracking. We're glad to hear these features have been helpful for your processes.

On the topic of display customization, Ideagen Internal Audit is a browser-based solution that allows users to adjust font sizes and zoom in or out using their own browser settings. We appreciate your suggestion and value your input as we strive to enhance user experience.

If you have any further questions or need assistance, please don't hesitate to reach out to your account manager or visit the Help section on the Ideagen Community portal https://internalaudit.help.ideagen.com/hc/en-gb. We're here to help.

Kind regards,

The Ideagen Team

Thank you for sharing your experience, Hassan! It's wonderful to hear that Ideagen Internal Audit's structured workflows, centralized documentation, and real-time tracking are helping you standardize audit processes across your organization.

You'll be pleased to know that the solution is improving continuously. The new technology edition is now available, which has an even better interface for new users – this cuts the learning curve significantly. Your account manager will be in touch with you shortly to discuss some of the other improvements that are coming, including enhanced self-service customization options that give you more flexibility to tailor workflows to your specific needs.

Great to know we're helping you achieve that consistency in audit management across your organization!

Kind regards,

The Ideagen Team

Thank you for your feedback, Kenneth! It's great to hear that Ideagen Internal Audit makes implementing your audit process easy and is helping automate both audit and ERM activities.

Your feedback about reporting audit findings using 5C is noted. Please explore resources on Ideagen Community or reach out to your account manager for guidance on streamlining this reporting process.

Kind regards,

The Ideagen Team

Thank you for this wonderful feedback! We're thrilled to hear that Ideagen Internal Audit is making your audit process easy and logical, with everything stored in one convenient place.

Your observation about the assessment stages feeling repetitive is helpful feedback. While some repetition helps ensure thoroughness and compliance, your account manager can show you ways to streamline these stages or customize them to better fit your workflow, making the process more efficient for your team.

Thanks for choosing Ideagen Internal Audit to support your systematic approach to internal auditing!

Kind regards,

The Ideagen Team

Thank you for your feedback! It's great to hear that the navigation and user interface are working well for you, and that Ideagen Internal Audit is serving as your central repository for tracking audit status and documentation.

Your point about module complexity for occasional users is noted. Our Ideagen Community has guides that can help, or you can always reach out to support - our team is always happy to help.

Kind regards,

The Ideagen Team

Hi Chamith,

Thank you for sharing your feedback here on G2. It’s great to hear that you find Ideagen Internal Audit helpful for formalizing the audits you perform and that the tracking and auditee response features are proving beneficial. Thank you for your suggestion about adjusting the timesheet format to a monthly basis — it’s always helpful to hear ideas that could improve our tools. The Timesheet Period can actually be set for up to 5 weeks, which includes a month, and can be adjusted to a monthly Timesheet Period if needed. For further guidance, please visit the Help section on the Ideagen Community - https://internalaudit.help.ideagen.com/hc/en-gb. If you have any further questions or need assistance, please don’t hesitate to reach out to your account manager. We’re here to help.

Kind regards,

The Ideagen Team

Thank you for taking the time to share your feedback on Ideagen Internal Audit. It's great to hear that you find the online version easy to use and appreciate the customer support provided, including regular catch-ups with your account manager and the issue-logging platform.

We understand your concern about the production version being less intuitive and requiring time to learn. You will be delighted to know that the new technology version of Ideagen Internal Audit is designed to be very intuitive so that it’s as easy for new users to get on board as it is for everyday users. You can find out more about this here: https://insight.ideagen.com/brochures/the-future-of-ideagen-internal-audit/

Your account manager would be happy to demo the upgraded version to you – please get in touch!

If you have additional thoughts or need any assistance, please don't hesitate to reach out to our support team or your account manager.

Kind regards,

The Ideagen Team

Hi Aneeq,

Thank you for taking the time to share your review of Ideagen Internal Audit here on G2. It's wonderful to hear that you find the recommendation tracking module helpful for monitoring. Thank you for your feedback about having a timesheet in months instead of multiple weeks. The Timesheet Period can be up to 5 weeks, which covers a month, and it can be adjusted to a monthly Timesheet Period if needed. For further guidance, you’re welcome to explore the Help section on the Ideagen Community portal or reach out to your account manager directly. Rest assured, we’ll take your feedback into account as we continue to refine and enhance our solution.

Kind regards,

The Ideagen Team

Hi Dar,

Thank you for your insightful review of Ideagen Internal Audit.

We're pleased to learn that our software has significantly increased your efficiency and streamlined your audit process.

Thank you for your feedback on the comprehensive nature of Ideagen Internal Audit. To assist with this, we offer extensive training resources and personalized support to help you navigate the system effortlessly.

You can find more helpful resources with the URL provided below.

Your feedback is vital to us, and we remain committed to refining our user experience to better serve you.