---
title: Ideagen Internal Audit Reviews
meta_title: 'Ideagen Internal Audit Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 93 reviews by the users' company size, role or industry to
  find out how Ideagen Internal Audit works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 93
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Governance, Risk & Compliance
  url: https://www.g2.com/categories/governance-risk-compliance
---

# Ideagen Internal Audit Reviews
**Vendor:** Ideagen  
**Category:** [Audit Management Software](https://www.g2.com/categories/audit-management)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 93
## About Ideagen Internal Audit
Get more value, more audits and more flexible workflows from your internal audit software. Designed by internal auditors, Ideagen gives you a complete system for all your audit work. There’s no annual limit on audits and no complex set of modules. The step-by-step workflows will suit any framework you use, and it’s fast and easy to report your findings with confidence. Ideagen helps you comply with all the standards that govern your business, including SOX, ISO, ESG and IIA.



## Ideagen Internal Audit Pros & Cons
**What users like:**

- Users appreciate the **user-friendly interface** of Ideagen Internal Audit, enhancing navigation and streamlining auditing processes. (9 reviews)
- Users value the **enhanced efficiency** in audits provided by Ideagen Internal Audit, streamlining the entire process effectively. (5 reviews)
- Users commend the **excellent customer support** from Ideagen, appreciating the prompt and efficient service provided. (4 reviews)
- Users value the **customizability** of Ideagen Internal Audit, tailoring it to their unique auditing needs and enhancing efficiency. (4 reviews)
- Users appreciate the **user-friendly interface** of Ideagen Internal Audit, facilitating smooth and efficient audit processes. (4 reviews)
- Users commend the **robust reporting capabilities** of Ideagen Internal Audit, enhancing audit efficiency and analysis significantly. (4 reviews)
- Collaboration (3 reviews)
- Users value the **easy document management** in Ideagen Internal Audit, simplifying uploads, filing, and audit trails significantly. (3 reviews)
- Implementation Ease (3 reviews)
- Intuitive (3 reviews)

**What users dislike:**

- Users struggle with **inadequate reporting** , facing manual corrections and limited customization that complicate their workflow. (3 reviews)
- Users find the Ideagen Internal Audit tool **not intuitive** , making it challenging to grasp its functionalities quickly. (3 reviews)
- Users face challenges with **export issues** , including character limits and limited customization options, affecting data usability. (2 reviews)
- Users are concerned about **aggressive sales tactics** that may impact budget and support for smaller organizations. (1 reviews)
- Users face challenges with **difficulties in deleting or modifying parts of the audit universe** , although workarounds exist. (1 reviews)
- Confusing Terminology (1 reviews)
- Users find the **customization difficulty** frustrating, as display options like font size and background color are limited. (1 reviews)
- Editing Difficulties (1 reviews)
- Excel Limitations (1 reviews)
- Limited Customization (1 reviews)

## Ideagen Internal Audit Reviews
  ### 1. A great end to end audit solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** May 31, 2023

**What do you like best about Ideagen Internal Audit?**

The ease at which you can locate working papers and reports, is one of the strongest and most obvious features. The management action tracking is excellent.

**What do you dislike about Ideagen Internal Audit?**

The navigation and editing of working papers is not so simple in the system as in a word document or excel spreadsheet.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

Management action tracking is great for the audit team and the business user. It has enabled us to to provide meaningful reports to the Directors and Audit Committee, which has helped to raise our profile and ensure that management actions are supported through to implementation.

  ### 2. Ideagen for your business

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about Ideagen Internal Audit?**

Their Support Team is great. Despite timezone differences, responses are prompt and the issue is dealt with until you are completely satisfied.

**What do you dislike about Ideagen Internal Audit?**

Unable to keep track of reviewed reports like what is offered by Microsoft Word.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

delivery of real-time assurance, with total oversight and control over internal audit activity

  ### 3. User friendly auditing software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura M. | Senior Internal Auditor, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2023

**What do you like best about Ideagen Internal Audit?**

Easy to use auditing software that keeps work organised. Timstamps, raising points, and review marks all improve the auditing process.

**What do you dislike about Ideagen Internal Audit?**

There are many features so it is difficult to ensure  you're getting all of the benefits from the system.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

It enhances our reporting to ensure our own files are easily auditable.

  ### 4. Very fantastic.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel A. | Enterprise (> 1000 emp.)

**Reviewed Date:** July 18, 2023

**What do you like best about Ideagen Internal Audit?**

The collaborative nature of the software and various users having access to the system at multiple locations

**What do you dislike about Ideagen Internal Audit?**

Unable to keep track of reviewed reports like what is offered by Microsoft Word.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

Being able to follow-up on audit recommendations.

  ### 5. Keeps the organization honest in achieving its objectives.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 10, 2023

**What do you like best about Ideagen Internal Audit?**

Auto generation of notifications ensures that all parties know the timelines are approaching.

**What do you dislike about Ideagen Internal Audit?**

The way information is presented is a bit adhoc. The HTML type look should be upgraded.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

Tracking of critical audit items and ensuring timely responses.

  ### 6. Knowledgeable and friendly but administrative issues needs improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 14, 2023

**What do you like best about Ideagen Internal Audit?**

Automated working papers to improve efficiency of operations

**What do you dislike about Ideagen Internal Audit?**

I would like to rate the controls and have it linked to risks so we can automatically update the risk rating

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

This will be used as an automated audit tool for the preparation of working papers and reports. Improves efficiency and hopefully timeframes for final output

  ### 7. Good Product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chiel d. | Internal Auditor, Enterprise (> 1000 emp.)

**Reviewed Date:** October 28, 2022

**What do you like best about Ideagen Internal Audit?**

The steps / included workflow and the possibilities for action tracking, and the library function to save controls and steps are really helpful. I have no experience with other products.

**What do you dislike about Ideagen Internal Audit?**

Some elements may be a bit cumbersome to enter, for most elements it is totally understood that a "double click is needed to fill the field but for instance for actions an "excel" kind of field could be helpful and quick.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

Pentana audit helps me to keep an overview of the status of all audits. Gives me an overview of which steps i still have to complete. Next to that it helps me tracking the agreed audit actions.

  ### 8. Pentana Audit has been very helpful to us in streamlining our internal audit processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dinesh S. | Audit Director, Enterprise (> 1000 emp.)

**Reviewed Date:** November 09, 2022

**What do you like best about Ideagen Internal Audit?**

The flexibility and the ease of use. It is easier to learn, simple to use and flexible to handle complex/unique requirements.

**What do you dislike about Ideagen Internal Audit?**

We would prefer to have enhanced audit logs during the audit work review to help the reviewers. The APIs can be improved to do dashboard visualisations faster. A mobile app for certain tasks would definitely help.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

It has brought uniformity in our internal audit process across various geographies/teams. We can retain the knowledge base centrally, and it allows us to gain better visibility of our internal audit processes. While we cannot estimate the productivity gain, it would certainly be around 10-15%.

  ### 9. Good vendor to work with

**Rating:** 2.5/5.0 stars

**Reviewed by:** Yannick G. | Business Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** February 24, 2023

**What do you like best about Ideagen Internal Audit?**

My experience is working with Ideagen to migrate Pentana Audit into our internal AWS cloud environment. Ideagen were very responsive and helpful once we had them engaged to help with this work.

**What do you dislike about Ideagen Internal Audit?**

There were some delays and difficultly in communicating what our project objective was and what help we needed from Ideagen.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

My experience is simply with one project and I have never used the system. From what I've heard our business team is very happy with the system.

  ### 10. Software is intuitive and fairly easy to use.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 13, 2023

**What do you like best about Ideagen Internal Audit?**

The software is customizable to suit our needs.

**What do you dislike about Ideagen Internal Audit?**

The user interface needs to be updated.  Hopefully, the company is working on newer version of the software.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

This platform allows us to standardize our work processes and thereby making it more efficient.

  ### 11. Usefull tool, but terrible UX

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kai V. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about Ideagen Internal Audit?**

The logging capabilities and the way it gives possibilities to manage audits

**What do you dislike about Ideagen Internal Audit?**

The user interface looks really old and does not feel natural

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

The track of findings and actions

  ### 12. An effective internal audit management tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Ideagen Internal Audit?**

Threat from planning to reporting to follow-up is seemless and supports efficiency and consistency in the audit process

**What do you dislike about Ideagen Internal Audit?**

Some of the reporting could be more user friendly eg timesheet data and audit universe coverage

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

How to drive efficiency and consistency in the internal audit process

  ### 13. Simplified audit methodology

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vikrant T. | Group Internal Auditor, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2022

**What do you like best about Ideagen Internal Audit?**

1. User interface 
2. Dashboard
3. Simple workflow 
4. Recommendation tracker 
5. Concurrent review

**What do you dislike about Ideagen Internal Audit?**

1. Questionnaire & checklists could be more user-friendly 
2. Wide variety of data gets captured in the system which can be used for user-friendly reporting, but the system doesn't allow that flexibility 
3.Within the business user login the applied filters are lost after search command is executed 
4.Business user is required to give a response 'agreed' which is a tickmark. Other wise it is considered as Disagreed, but it also can mean that the user is yet to respond, which cannot be known if it is genuinely pending
5.Review mechanism could be improved to demonstrate one to one relationship i.e. specific review comment to corresponding response, which is not possible in the current case

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

1. Efficiency 
2. Visibility of information
3. Better control over audits 
4. Business user engagement with the audit reviews 
5. Quick reporting/ dashboards

  ### 14. Pentana Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2021

**What do you like best about Ideagen Internal Audit?**

The ORCT format fits our method of internal audit perfectly.

**What do you dislike about Ideagen Internal Audit?**

The fact that I can not integrate my full risk management function into Pentana Audit.
Follow through outside of the sales function needs improvement.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

We solved our issues with clunky Office work papers and consolidated everything into Pentana. Pentana allows us to not spend time heading up work papers. We spend less time creating audit reports with customized audit reports.

  ### 15. Pentana Audit, the best auditing software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bayzambmo S. | Chief Executive Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 20, 2022

**What do you like best about Ideagen Internal Audit?**

Its completeness when it comes to the audit field. It is so complete that you do not need to combine it with any other software to complete your audit engagements.

**What do you dislike about Ideagen Internal Audit?**

The training for this software is only offered remotely. There is a need for onsite training, as Pentana Audit requires hands-on training. Because the training is only remotely offered, the learning curve is steep.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

Timely completion of audit engagements as well as our interaction with auditees. The software sends out a communique to auditees directly from within the system. This makes responses from our auditees on audit queries faster.

  ### 16. We have had Pentana for 7 years and just contracted for a further 3 years, so it meets our needs.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** September 06, 2022

**What do you like best about Ideagen Internal Audit?**

It provides a complete database for our audit work.
Its functionality is so wide that everything related to an audit can be recorded on it.
Especially agreed actions, which are recorded for action tracking

**What do you dislike about Ideagen Internal Audit?**

In retrospect I would suggest being flexible when starting with Pentana and use it as an opportunity to change (especially) the audit report format - work with the system - its report formats and functionality, rather than try to tailor them to our old methods of working

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

It provides a structure for all audit work, and visibility of the work that has been done, and Findings & Actions raised.  Therefore no Actions get overlooked for future action tracking

  ### 17. Pentana provides great workpaper tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kara K. | Director of Internal Audit , Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about Ideagen Internal Audit?**

User friendly interface, ability to tie testing to controls, easy for staff to learn, complies with IIA standards

**What do you dislike about Ideagen Internal Audit?**

The reporting tools could be more user friendly

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

Pentana helps staff keep focused on the audit and completing all the work prior to issuing audit report.  It helps ensure that our office is in accordance with IIA standards.

  ### 18. Excellent audit management system and customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Imtiaz H. | VP, Internal Audit, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about Ideagen Internal Audit?**

Easy to use, but the best part is the risk assessment that can be customized to your needs and methdology.

**What do you dislike about Ideagen Internal Audit?**

None integration of audit planning to engagement risk assessment.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

Annual risk assessment and methdology for audit plan development.

  ### 19. Organized process for performing internal audits

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 27, 2022

**What do you like best about Ideagen Internal Audit?**

The modules are easy to navigate, and monitoring engagements' progress is easy.

**What do you dislike about Ideagen Internal Audit?**

One of the downsides of Pentana Audit is the questionnaires cannot be linked to an engagement.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

Pentana Audit is solving the organization and management problem of internal audit engagements.

  ### 20. An efficient software to document audit missions along with a good support team.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jean M. | Auditor, Enterprise (> 1000 emp.)

**Reviewed Date:** August 05, 2022

**What do you like best about Ideagen Internal Audit?**

- flexible and efficient software to document audit work papers
- reactive support team

**What do you dislike about Ideagen Internal Audit?**

- no possibility to change the default font text

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

- back-up and security of data stored
- flexible and efficient software to document audit work papers,

  ### 21. Pentana Audit

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2022

**What do you like best about Ideagen Internal Audit?**

With Pentana Audit, my audits are more efficient and organized.

**What do you dislike about Ideagen Internal Audit?**

There is nothing I dislike about Pentana Audit.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

My audits are more organized with Pentana Audit.

  ### 22. Pentana Audit user since 2013.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Glenn W. | IT Audit Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2021

**What do you like best about Ideagen Internal Audit?**

We have found the most valuable features to be the uploading and editing of work-paper attachments in their native file formats, multiple signoff levels,  work plan, and attachment libraries, ease of audit scoping, and the tracking of findings and action plans through completion. We also like the implementation of separating audit work plan steps from the audit execution phase,  organized as a flexible hierarchy of objectives, risks, control, and detailed tests, including risk and control assessments.

**What do you dislike about Ideagen Internal Audit?**

The risks and control matrices, while a nice feature, do not align with the way our organization assesses and scores these, although we do make good use of the planning risks tool.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

Pentana Audit allows us to conduct and document our audit work to meet quality assurance requirements and organizational objectives.  Follow-up results have improved through the use of the well-designed finding and action tracker tool.

  ### 23. Highly flexible and user friendly audit system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christophe D. | Senior Manager Risk & Assurance Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2021

**What do you like best about Ideagen Internal Audit?**

Flexibility - allowing you to tailor the application to your organisation's audit methodology and requirements through adjustment of active elements and naming conventions
Efficiency - the automated reporting functionality allowing you to draw any information from an audit, including conclusions and descriptions to Word, Powerpoint, etc.

**What do you dislike about Ideagen Internal Audit?**

Out of the box the application contains a big range of functionalities and capabilities - it takes a while and some effort to tailor to your needs and organisation's methodology. Deciding which functionalities are used and which are less relevant.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

Audit quality is the main reason for us embarking on the journey with Pentana Audit. The system allows us to build strong audit files (content wise) in a secure environment (hosted in our own cloud) with key application controls such as audit trails and review and sign-off records.

  ### 24. excellent service from implementation to support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2022

**What do you like best about Ideagen Internal Audit?**

A very good software that allows us to significantly reduce the volume of paperwork in the audit process. It also helps with the review process

**What do you dislike about Ideagen Internal Audit?**

the business portal needs some improvement

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

paper files, review process and project documentation,

  ### 25. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jenelle S. | Director Of Internal Audit, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2021

**What do you like best about Ideagen Internal Audit?**

Pentana offers an end-to-end audit cycle, from audit universe to audit performance and then audit and finding closure. This product is easy to use and comprehensive.

**What do you dislike about Ideagen Internal Audit?**

Many features require the full technical support of Ideagen. Since they are based in a different country, it would help if I could do more independently. Or have a US-based support team.

**Recommendations to others considering Ideagen Internal Audit:**

Get to know your Account Executive. They have a lot of knowledge and can connect you to the correct person. Reach out to users for opinions and advice.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

The entire audit department is being cross-trained to perform more than just an audit. They participate in the audit life cycle. Staff can work anywhere without needing paper and pens!

  ### 26. My Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 22, 2021

**What do you like best about Ideagen Internal Audit?**

1) Screen/ visual interface
2) Dashboards 
3) Ability to maintain consistent documentation for audits 
4) Recommendation tracker which is fantastic 
5) Report writing & formatting is saved to great extent
6) Review mechanism is fantastic , but with some dislikes as mentioned below
7) My Project Consultant goes extra mile to help me. So is the support team which is quick to respond.

**What do you dislike about Ideagen Internal Audit?**

1) Integration in some modules can be introduced. E.g., Results of questionnaires & checklists to work programme should be put in place
2)Visualisation of risks to internal controls to processes to themes can be introduced. Such visual mapping is available in HighBond Product, where the user can quickly move/ drag and drop, establish relationship between these components
3) There is possibility to capture large amount & variety of data. It will be helpful to assist the user community to easily design  their dashboards which is currently a paid service apart from standard ones
4) Project dashboard sort of things could be helpful to precisely pinpoint which tasks of respective audits are stuck/ not moving. 
5) Review mechanism is fantastic but it cannot be correlated with every single comment. E.g. If review point 1,2,3 are made then it will be helpful for the other person to respond individually to point 1,2,3. So the trail goes on which can be tracked. Currently it is managed somehow. 
6) Review comments need to be opened in full screen view to apply basic formatting's e.g. numbers and bullets etc. which is a bit time consuming
7) While capturing work done or recording observations, table formatting is a challenge
8) Business user portal response capturing needs to be improved. System should allow observation and recommendation response update in one shot. Everytime it goes to the home screen which is frustrating for the user 
9) Applied filters are lost after every response update in the business user portal. To locate the required audit and observation is very cumbersome.

**Recommendations to others considering Ideagen Internal Audit:**

Pentana is a good product. Like any other software, the business needs to understand what the offering is and what is it they are trying to achieve. If they have a good meeting point, in my view this product is worth considering.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

1. One single source of data to manage audits  - We managed to have quicker execution, more important improved transparency of who is doing what. Essentially - Transparency, Accountability, Efficiency, Effectiveness

  ### 27. Pentana helped standardize our audit lifecycle

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2021

**What do you like best about Ideagen Internal Audit?**

The user interface is simple to use which makes it easy for first time audit software users but importantly the Audit Steps feature will help any CAE configure their audit process and lifecycle into  Pentana. As the audit head I can also reap the benefits of the Analysis  feature to prepare my audit pack.

I also appreciate the support team's turnaround time responding to queries and configuration requests.

**What do you dislike about Ideagen Internal Audit?**

There are no downsides to the software specifically, but it would be good to have a forum for Bahrain users, to share experience and develop and promote use of the software locally.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

I was able to customize and set the risk-based audit process requirement with my team, who were following the audit lifecycle outside an end-to-end documented process. Pentana immensely helped us track and complete agreed actions over Pentana Web where action owners provide their comments and submit evidence of closure.

  ### 28. Great Features, Great Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Gambling & Casinos | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2021

**What do you like best about Ideagen Internal Audit?**

Lots of functionality that helps take your audit team to the next level by providing data insights to Senior Management and the Audit Committee.  Pentana is generally very responsive in terms of customer support.

**What do you dislike about Ideagen Internal Audit?**

It can take quite a bit of time to have customized reporting templates created.  Otherwise we are happy with the software and support we receive.

**Recommendations to others considering Ideagen Internal Audit:**

Determine your audit team's current and future needs since this will help better understand up front what the software can and can't do for you.  Expect full user adoption to have some challenges and to take time.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

With a small audit team, Pentana helps us have broader risk coverage via functionality like importing risks, key risk mapping and informed risks.  

Pentana also helps us provide audit insights to Management and the Audit Committe such as reporting on the number of audit tests performed, the number of controls tested, etc.  Through the use of Audit Trends and the Pentana dashboards we're also able to confidently provide  macro-level opinions on the company's control environment.

  ### 29. Senior Internal Audit

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2021

**What do you like best about Ideagen Internal Audit?**

The ease of the application. Easy to train all of our team.  Ideagen staff is always kind and helpful. I dont know what tools we use. We chose Pentana Audit because of the ease of the software.  It followed better than other programs we reviewed.

**What do you dislike about Ideagen Internal Audit?**

The risk assessment tool isn't as valuable for us as we would like causing us to continue to use our excel spreadsheets. Having blank fields already added so we can customize easier.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

We are using one software and keeping all support in one place.  Makes it easier to complete the audit and review.

  ### 30. Pentana for Internal Audit

**Rating:** 4.0/5.0 stars

**Reviewed by:** Leo A. | Head of Internal Audit, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2021

**What do you like best about Ideagen Internal Audit?**

Pentana is keen to tailor customer needs and offers a very nice price structure for the software.

**What do you dislike about Ideagen Internal Audit?**

I am still looking forward to introduction of a two-way API. It has been promised for the next version, which will be released next year.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

The internal audit process is organised and follows a unified workflow.

  ### 31. Generally happy with the software, although elements like reporting / scheduling could be improved.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2021

**What do you like best about Ideagen Internal Audit?**

Recommendation Tracking, general audit documentation

**What do you dislike about Ideagen Internal Audit?**

Scheduling and reporting doesn't meet our requirements.  Frustrating that all the relevant information is in the system, yet you cannot get it out in a meaningful way.
Timeliness of support provided has worsened significantly.  We have been waiting more than 3 months for report amendments to be processed and still no timeframe for completion.
Our audit report template is not efficient and needs review.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

Some efficiency savings in automating the audit process.  More real time and efficient recommendation tracking.

  ### 32. The Pentana experience is a good experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Charlene S. | Group Chief Internal Auditor, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2021

**What do you like best about Ideagen Internal Audit?**

Information and document storage, 
review and approval featyres

**What do you dislike about Ideagen Internal Audit?**

A lot of unused modules due to lack of time to fully learn about using the software.  
locked in for a full year before number of auditors could be reduced

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

Ready access to past audit reports and supporting documents

  ### 33. Multi-purpose tool for Internal Audit

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** November 25, 2021

**What do you like best about Ideagen Internal Audit?**

Easy to search, find and manage recommendations

**What do you dislike about Ideagen Internal Audit?**

Some basic 
user experiences/requirements are missing, for example meeting accessibility requirements, managing users (name/job changes or leavers), lack of options to review work programmes, lack of options to approve documents. Inappropriate access controls for business users (e.g. one customer can view another customers business users. Lack of customisation for business user reports.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

The application does not currently meet our legal requirements for accessibility. 
The system does not provide us sufficient tools to manage business users. 
Our email notifications are still not working since go live. These issues are being reviewed by support. 
Also please see the dislikes above.

  ### 34. Pentana Audit software simplify the audit planning and field work with cloud base solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** November 24, 2021

**What do you like best about Ideagen Internal Audit?**

Pentan Audit has user friendly UI to ease the usage. The audit module is comprehensive to process internal audit field work and allow collaboration.

**What do you dislike about Ideagen Internal Audit?**

The free text / note / remark field in Pentana Audit allow user to attach table created from MS Word or Excel, however, the display / alignment will run when extracting the data in audit report.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

Pentana Audit helps us align the audit field work documentation and communication processes, making the process smoother and traceable. Besides, the audit trial featues help to monitor the changes during the audit process.

  ### 35. Overall  very good product but needs to improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Don T. | Audit Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2021

**What do you like best about Ideagen Internal Audit?**

Easy to use an user-friendly. Many parts are very customizable.

**What do you dislike about Ideagen Internal Audit?**

Even though many things are customizable there are still many opportunities for further customization tools that could be self-service. Producing reports is not good.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

Fraud and incident report logging. Maintaining audit work papers and supervisor review.

  ### 36. Great product covering the end to end process of our audit methodology

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2021

**What do you like best about Ideagen Internal Audit?**

The customer service is impeccable and responds timely.

**What do you dislike about Ideagen Internal Audit?**

Customization is too dependent on the client service.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

Digitization of the work papers and interaction with stakeholders to follow-up on action plans. Productivity has increased exponentially.

  ### 37. Serviceable but quirky

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2021

**What do you like best about Ideagen Internal Audit?**

organized audit programs for detailed testing

**What do you dislike about Ideagen Internal Audit?**

currently cannot update excel files within the application. users feel that the app is cumbersome. in other words there are a lot of buttons you need to click in order to access the information you need or to save work.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

Standardized and reviewable work papers that are consistent across auditors with the ability to capture a seconday review.

  ### 38. Generally good.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2021

**What do you like best about Ideagen Internal Audit?**

Provides visibility of assignment progress

**What do you dislike about Ideagen Internal Audit?**

Management comment module could be more user friendly.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

Reduced printing cost and faster audit review process

  ### 39. Fair

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2021

**What do you like best about Ideagen Internal Audit?**

workflows for different types of projects, follow up module, incident and key events sections

**What do you dislike about Ideagen Internal Audit?**

Constantly  having issues with  system, having to shut down and restart

**Recommendations to others considering Ideagen Internal Audit:**

integrate with other applications and data tools

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

follow up is pretty good

  ### 40. Smooth, logical product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.)

**Reviewed Date:** November 18, 2021

**What do you like best about Ideagen Internal Audit?**

No need to reference evidence, audit trail, quality review is easy

**What do you dislike about Ideagen Internal Audit?**

Would like more customization options, inconvenient follow up setting for business users

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

Single source for audit papers, tracking of versions, visible quality review, standardized approach

  ### 41. Pentana has a huge potential

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** November 19, 2021

**What do you like best about Ideagen Internal Audit?**

Open system, where the client can define most things by his own

**What do you dislike about Ideagen Internal Audit?**

The necessity to involve Ideagen in some areas

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

Standardization of processes and workflow within internal audit functions across the group is most beneficiary

  ### 42. Optimise your audit process

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2019

**What do you like best about Ideagen Internal Audit?**

Enables to work and provide feedback offline. Easy to create detailed reports automatically

**What do you dislike about Ideagen Internal Audit?**

Issue tracking and action management for deadlines

**Recommendations to others considering Ideagen Internal Audit:**

Great for continue monitoring and improvement for audit processes

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

Reduce time communication between audit processes, reviewers can rely on high quality level of analyzed data

  ### 43. Pentana Increases Ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2018

**What do you like best about Ideagen Internal Audit?**

I love that Pentana streamlines our audits. The work papers, review notes, and findings are all centralized and the findings and recommendations flow directly into the report issued to management flawlessly.

**What do you dislike about Ideagen Internal Audit?**

Our version tends to lock things up on occasion.

**What problems is Ideagen Internal Audit solving and how is that benefiting you?**

Consistency across the team has improved because Pentant is user friendly. The efficiency of having everything in one place also helps save us time.


## Ideagen Internal Audit Discussions
  - [Best practices in audit and ERM methodologies](https://www.g2.com/discussions/best-practices-in-audit-and-erm-methodologies) - 1 comment, 2 upvotes

- [View Ideagen Internal Audit pricing details and edition comparison](https://www.g2.com/products/ideagen-internal-audit/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-05+16%3A35%3A57+-0500&secure%5Bsession_id%5D=4cea1a2c-dcc0-4866-8fe9-39ef93ed3904&secure%5Btoken%5D=e6b21b51d6a9b691feb0e3a7c1005f628149ee969e93d28d7e6d17c08889d710&format=llm_user)

## Ideagen Internal Audit Features
****
- Incident Management
- Real-Time Monitoring
- Evidence Management
- Risk Alerts
- Reporting & Statistics
- Third-Party Integrations
- Workflow Management
- Risk Analysis
- Sarbanes-Oxley Compliance
- Single Sign On
- Compliance Management
- Policy Management
- Real-Time Reporting
- Audit Trail
- Assessment Management
- HIPAA Compliant
- Operational Risk Management
- Document Storage
- Enterprise Risk Management
- Data Visualization
- Configurable Workflow
- Vendor Management
- IT Risk Management
- User Management
- Issue Management
- Internal Controls Management
- AI Copilot
- Environmental Compliance
- Customizable Reports
- Data Import/Export
- Risk Management
- API
- Document Management
- Risk Assessment
- Activity Dashboard
- Task Management
- Audit Management
- Generative AI
- Governance
- Corrective and Preventive Actions (CAPA)
- Alerts/Notifications
- FDA Compliance
- Secure Data Storage
- Approval Process Control
- Version Control

**Generative AI**
- Generative AI

**Workflows - Audit Management**
- Audit Trail
- Recommendations
- Collaboration Tools
- Integrations
- Planning & Scheduling

**Documentation - Audit Management**
- Templates & Forms
- Checklists

**Reporting & Analytics - Audit Management**
- Dashboard
- Audit Performance
- Industry Compliance
- ISO Compliance
- Environmental Compliance
- AML Compliance
- Sarbanes-Oxley Compliance
- KYC Compliance
- FDA Compliance
- OSHA Compliance

****
- Mobile Access
- Corrective and Preventive Actions (CAPA)
- Issue Management
- Document Management
- Role-Based Permissions
- Activity Tracking
- Document Storage
- Reporting & Statistics
- Task Management
- Workflow Management
- Status Tracking
- Monitoring
- Data Visualization
- Approval Process Control
- Forms Management
- Change Management
- Risk Alerts
- Asset Tracking
- AI Copilot
- API
- Risk Analysis
- Policy Management
- Incident Management
- Real-Time Reporting
- Real-Time Notifications
- Alerts/Notifications
- Security Auditing
- Compliance Management
- Risk Assessment
- Real-Time Monitoring
- Version Control
- Archiving & Retention
- Alerts/Escalation
- Customizable Reports
- Compliance Tracking
- Access Controls/Permissions
- Certification Tracking
- Surveys & Feedback
- Digital Signature
- HIPAA Compliant
- Reminders

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