Really functional system which has a lot to offer, including advanced reports and dashboards, user friendly layouts and opportunities for better user engagement. As I use the system everyday I really like the Single Sign On aspect also. Review collected by and hosted on G2.com.

I think learning from past experiences could be improved within the business, including revised project implementation processes and improved planning/organisation. The training could also be enhanced to cover more topics and required knowledge for building the system. Review collected by and hosted on G2.com.

It is very easy to use. The forms are dynamic. Further enhancements can be made demonstrating flexibility and opportunity. Reporting abilities are an improvement on what we had. Review collected by and hosted on G2.com.

Customer Support during the implementation to InPhase could have been better. Review collected by and hosted on G2.com.

Easy to navigate site, clear graphics, very good customer support and ongoing insights and training Review collected by and hosted on G2.com.

It is not clear to me what 'L1' means and as distinguished from any other category? Also spell checker does not apply when completing text. Review collected by and hosted on G2.com.

The ease of using the system for users. Single sign on can be enabled. Realtime reporting, with bespoke dashboards. Review collected by and hosted on G2.com.

More indepth training could have been provided Review collected by and hosted on G2.com.

That we can work together to solve issues that are arising oh and the price! Review collected by and hosted on G2.com.

Ideagen needs more NHS knowledge/expertise in their InPhase designs for the modules. But we still think that this is the best value for money. Review collected by and hosted on G2.com.

Easy to navigate and report buidlers can be really useful for team updates, progess monitoring, etc. Review collected by and hosted on G2.com.

Customisation is obvioulsy a feature, but I would like to be able to customise my own profile myself. Searching for people to assign as investigator for incidents etc an be difficult as you can only search by name and not job title. Review collected by and hosted on G2.com.