The ability to locally develop the system to meet the needs of your service, and rapidly adapt to any subsequent changes that may occur. Review collected by and hosted on G2.com.

Developing reports and dashboards. We have established a large amount of information, which we would like to use reports to help identify key themes and patterns. Review collected by and hosted on G2.com.

Able to add modules as, and when, required. Review collected by and hosted on G2.com.

Need to make sending notifications easy. Review collected by and hosted on G2.com.

The system is excellent and very good for configuration and developments. Review collected by and hosted on G2.com.

Support from developers/when issues arise can be poor at times. Review collected by and hosted on G2.com.

Once you get your head round the different concepts, it is a much better system than others on the market. It is easy on the eye to use and the reporting functionality is excellent. Review collected by and hosted on G2.com.

Some basic data capture elements missing, e.g. no trimming of text fields to remove leading and trailing spaces. This is particularly frustrating when reviewing incidents reported. Review collected by and hosted on G2.com.

I believe Ideagen Inphase have improved their communication, we have had a lot of help from Paul, he is super helpful. Whenever we log a support call they are fast to get back to us. Easy to use the website also. Review collected by and hosted on G2.com.

When we first had Inphase the communication seemed to be an issue, we weren't getting many replies to important support calls, but as I said this has improved greatly, overall I am happy with the support provided. Review collected by and hosted on G2.com.

Very informative and can provide a birds eye view of information available. Useful in providing assurance to clients. Review collected by and hosted on G2.com.

Nothing in particular, very easy to use, can navigate round easily enough etc. Review collected by and hosted on G2.com.

Very easy-to-use; multiple capabilities that span all aspects of clinical quality management Review collected by and hosted on G2.com.

No remote solution e.g., app, which would offer improved accessibility. Review collected by and hosted on G2.com.

We have managed to develop a kind of "dashboard", summarising overall performance in real time, to support our clinical services. This has been a real positive. Review collected by and hosted on G2.com.

We significantly underestimated the need for extensive training and support. InPhase is very different to anything we have come across before, so we really needed lots of support to move forward initially. Review collected by and hosted on G2.com.

Ability to compare and triangulate data from different apps to see a bigger picture of safety and risk intelligence. Customer Care Team open to feedback and solution focussed. Review collected by and hosted on G2.com.

Competing with other organisations for development recources and waiting times to fix glitches and improve the functionality. Review collected by and hosted on G2.com.

Easily negotiable

Ease of pulling governance data Review collected by and hosted on G2.com.

Modules not being fully utilised

Test module not purchased by our trust

Minor tweaks can have a larger impact on day to day use and sharing Review collected by and hosted on G2.com.