Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Great for streamlining procedures"
5/5
What do you like best about Ideagen Collaboration Portal?

The software offers a secure, centralised database for our clients and suppliers. This has made it significantly easier to implement our monitoring procedures, and allows immediate access to live contract monitoring documents. Integrations with other apps, both internal and external, is also very helpful. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Collaboration Portal?

It can be a steep learning curve for external users, particularly if they are not familiar with computers. Review collected by and hosted on G2.com.

MD
Malcolm D.
Head of Fraud, Risk & Insurance
Enterprise (> 1000 emp.)
"Huddle has transformed the way we work."
4/5
What do you like best about Ideagen Collaboration Portal?

It's ease of use for multiple users across organisations Review collected by and hosted on G2.com.

What do you dislike about Ideagen Collaboration Portal?

There are no downsides of Huddle, it's a joy to use Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Verified User in Consulting
Enterprise (> 1000 emp.)
"Good product, very easy to work with Ideagen staff"
4/5
What do you like best about Ideagen Collaboration Portal?

Their staff. Very good customer service by their account reps Review collected by and hosted on G2.com.

What do you dislike about Ideagen Collaboration Portal?

User interface probably needs a review. Experienced users will not find any issues but for someone new, it is not intuitive. Review collected by and hosted on G2.com.

Tom A.
TA
Tom A.
Senior Consultant
Mid-Market (51-1000 emp.)
"I love the support"
4.5/5
What do you like best about Ideagen Collaboration Portal?

I like the incredibly simple approvals system. The rapid document viewer is excellent. There was recently low uptake of usage of the mobile app and ideagen decided to shut down the app. Following feedback from the customers they decided to keep it running. This is the gold standard for customer support. Highly reccomended Review collected by and hosted on G2.com.

What do you dislike about Ideagen Collaboration Portal?

No windows interface like sharepoint, but small price to pay. Review collected by and hosted on G2.com.

MJ
Mgewa J.
Finance and Operations Manager
Small-Business (50 or fewer emp.)
"Huddle is a better tool for collaboration, planning and back-ups with high efficiency."
4/5
What do you like best about Ideagen Collaboration Portal?

Back-up and sharing of my files or documents. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Collaboration Portal?

Inability to work together as a team in one document at once. Requires one to work on it and then allow others to work on it later. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Collaboration Portal

Hi Mgeva,

Thanks for sharing your thoughts on Ideagen Huddle.

We are glad that you enjoy the benefits of the cloud-based solution, such as backup and file-sharing.

We can assure you that it’s possible for multiple editors to work together on one document in real time. Co-authoring can be done using Microsoft online. Please see a step-by-step guide here: https://huddle.zendesk.com/hc/en-us/articles/115006701207-Editing-content-with-the-Huddle-Office-Online-integration

Should you wish for any further support/ training to solve this, please contact your Account Manager.

Kind regards,

The Ideagen Team

Shaun W.
SW
Shaun W.
Commincations Consultant
Government Administration
Enterprise (> 1000 emp.)
"Straightforward tool for collaboration"
4/5
What do you like best about Ideagen Collaboration Portal?

Huddle make it relatively easy to collaborate with partners across various organisations. Sharing files is straightforward and secure, and for video production, the preview mode makes it so much easier for collaborators to view videos. Rather than uploading large files to a transfer service, which then need to be downloaded (usually within a time limit), Huddle lets you share a viewable link.

I use Huddle daily to collaborate on texts, videos and podcasts with agencies, partner organisations and clients. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Collaboration Portal?

MS Word integration seems unstable at times and moving documents can be cumbersome Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Collaboration Portal

Hi Shaun,

Thank you for your positive review! We are glad to hear that you find file-sharing and preview mode helpful, and you use our solution daily to collaborate with various organizations.

Thank you for your feedback on the stability of the MS Word integration and smoother document movement. Your feedback has been passed on to the development team, and they are constantly looking at ways to improve the solution.

Your feedback is crucial to us, and we remain committed to making collaboration easier and more effective for you and your partners. If you need further assistance, please contact your Account Manager or Customer Support team.

Verified User in Consulting
IC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Great tool although could do with a bit more flexibility"
4/5
What do you like best about Ideagen Collaboration Portal?

The fact it is an easy way to communicate with customers Review collected by and hosted on G2.com.

What do you dislike about Ideagen Collaboration Portal?

The personalisation options are hard to navigate and connections to other apps are hard too (no integration of Tableau files for instance) Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Collaboration Portal

Thank you for your review!

We’re pleased that you find Ideagen Huddle effective for customer communication.

We are always working on more integration and personalisation options. It’s wonderful to know that our solution facilitates your communication with clients. Your feedback is much appreciated!

Verified User in Consulting
AC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Huddle - for Business"
5/5
What do you like best about Ideagen Collaboration Portal?

Collaboration of documents that helps you build better client connections, more efficient teams and eliminate file storage on other cloud based systems.

Ability to create unique individual workspaces, assign tasks and transform the way you work. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Collaboration Portal?

Nothing to dislike. Huddle works extremely well for us Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Collaboration Portal

Thank you for sharing such a positive review of Ideagen Huddle.

We're happy that you enjoy the collaborative features that improve client connections and team efficiency, removing the need for multiple cloud storage options. It's fantastic to hear that the unique workspaces and task assignments make your work easier.

We're pleased to learn you have no complaints, and we're committed to keeping the product performing well.

By allowing secure sharing of sensitive information and giving you full control over documents, Ideagen helps you meet project goals on time and within budget. Your satisfaction is our top priority, and we're here to support your ongoing success.

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"As Quality Manager, Huddle has all the required functionality for audit purposes"
4/5
What do you like best about Ideagen Collaboration Portal?

Collaboration and audit functions (revision control etc) Review collected by and hosted on G2.com.

What do you dislike about Ideagen Collaboration Portal?

Has quite a few bugs (approval function and the document preview). Also very expensive. Review collected by and hosted on G2.com.

Response from Maria Aksiantsiuk of Ideagen Collaboration Portal

Thank you for sharing your experience with Ideagen Huddle!

We’re glad to hear that Huddle meets your needs for audit purposes and that you find the revision control particularly useful.

If you experience any issues, please contact your Account Manager or our Customer Support team. They are always happy to assist.

We hope that Huddle will continue to be a useful tool for collaborative work across your many offices worldwide.

LG
Laura G.
Small-Business (50 or fewer emp.)
"Very User Friendly Software"
4.5/5
What do you like best about Ideagen Collaboration Portal?

I like the layout of the software - its very easy to navigate. I also like the fact you can drag and drop files into a specific folder and it will automatically update the file to the most recent revision, whilst letting you also see previous revisions. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Collaboration Portal?

Sometimes I have to refresh the page when moving files around or it will take the last moved file and move it into the folde that I am currently working on. Review collected by and hosted on G2.com.