We received excellent support from Wazoku and from the team as to the use and application of the crowd-sourcing platform; as well as logistical support on the use of the platform, and patient advice on the challenge framing. It was perhaps a learning process for them as much as it was for us - as it was used for a very different purpose to the one it is often used for (i.e crowd-sourcing policy ideas rather than more operational questions). The adaptability of the workflow section meant we could build a process better suited to our needs and an iterative idea selection process. Review collected by and hosted on G2.com.
We received suggestions from the our judging panel that some of the ideas should not be in competition with each other but actually supplement each other - so perhaps an additional tool to compare and then perhaps group ideas would be a useful development going forward. Review collected by and hosted on G2.com.
I love it because it is a very intuitive platform, according to its idea management programming, because I like it in a giant way, since it can present a project that will later receive high visibility and verification by this system , highlighting that it is easy to use for any new user who comes to use this ideation service, with new added functions that make this functionality possible. Review collected by and hosted on G2.com.
The lack of functionalities in analytical terms, which does not make this system complex, the lack of this tool makes the work not effective after all, since it analyzes each idea raised promulgating whether it is moderate or not, having a great network of rejection by this platform, including the lack of static design and lack of dynamism, mostly in its user interface, providing a dry development in digital illustrations. Review collected by and hosted on G2.com.
This signaling idea management software provides structure and processes to organizations that want to increase the relationship with the innovation of their previous design, I like their dilemma since through Idia Spotlight the exchange of ideas becomes an experience Social and democratic, by allowing your audience to capture opinions on a single platform, I love this software for its vendor leadership for forward thinking organizations. Review collected by and hosted on G2.com.
No mobile application has been purchased, this could be a greater efficiency of performance at work, since they would have more options of ease and comfort integrated into their main system, not having the functional reform reduces the obtainable benefits in half the effort that on the web, would be a necessary implementation that many users demand this option and, finally, it does not agree with the payment facilities or the product tests for a certain period of time. Review collected by and hosted on G2.com.
wazoku accompanies the whole process in a pleasant and very competent way. They always have an open ear for questions and comments and adjust the intensity of the personal contact individually to the company.
The employees of wazoku are always friendly and helpful and can support in any situation. We have felt well looked after and thank you for the uncomplicated cooperation! Review collected by and hosted on G2.com.
So far we have not been able to identify any real disadvantages. Small adjustments were done directly by the support. Review collected by and hosted on G2.com.
It is very easy to launch idea challenges, just in a few hours you have the challenge up and running. It's is also very flexible allowing us to launch any type of challenge and choosing the target audience for each challenge. You can also easily customise the look & feel. Customer support is amazing, working closely with you and helping to make sure you are making the most of the platform and you are successful. The tool is constantly evolving to add new features and they are open to customers’ demands. Review collected by and hosted on G2.com.
Some users’ management we have to do because of the way we are organised required help from the support team, seems if you integrate Wazoku with your directory this could be solved (we have not done this yet). We had some problems with emails coming from Wazoku because of our restricted security and spam filters. Review collected by and hosted on G2.com.
The platform supports our efforts to create a culture of innovation and collaboration throughout our organisation. It facilitates the communication of people with similar ideas and issues that otherwise wouldn't meet. Further, we use it to compile and pool all information and activities related to innovation and entrepreneurship that is happening across the organisation for enhanced customer experience. Review collected by and hosted on G2.com.
Difficult to test and understand all functionalities and the process of a challenge properly without a real-world case Review collected by and hosted on G2.com.
Flexibility in programming
no programming skills needed
communication way inside the Programm
News and updates of Review collected by and hosted on G2.com.
not everything configurable, but with help of support possible
overview of picutres sometimes not too good Review collected by and hosted on G2.com.
Enables our whole business to collaborate easily together, sharing ideas to improve what we do and how our products work. We love the visibility it gives to everyone in the business and how they can positively impact our future. Review collected by and hosted on G2.com.
I think sometimes setting up a challenge can be quite time consuming, so improvements here, maybe using templates specifically for the workflow section, as you are often repeating information. Review collected by and hosted on G2.com.
How easy the tool is to use. There's no training required to get started and anyone can easily access the tool to collaborate and innovate with each other. It's great to be able to bring together staff across all grades and departments into a central space to generate ideas.
Wazoku are very supportive with the wider strategy around the tool. They work in partnership with you to ensure that the tool is utilised to its full potential. Review collected by and hosted on G2.com.
Not being able to segregate MI across different challenges. Review collected by and hosted on G2.com.
The platform is intuitive and easy to use. Wazoku are very support both during the implementation and afterwards if you have any further questions or concerns. I also like the fact that they help and involve you in ongoing innovation discussions and activities. You get the feeling that you are all on an exciting innovation journey with Wazoku to improve your business.
We have adopted the gamification aspect of the platform which has given us the opportunity to further engage with our colleagues. Really like this function. Review collected by and hosted on G2.com.
Nothing particularly. It has developed and progressed well over the last few years. Wazoku are keen to know how they can improve the platform and seek feedback from their customers on how they can make it better. Review collected by and hosted on G2.com.
Has enabled our organisation to create a global conversation covering all aspects of innovation. Ideas ranging from everyday improvements to strategic concepts can be raised, and discussed by the people who know our company best - our staff.
The support from Wazoku in regards helping us understand and improve innovation culture and strategy has been fantastic. Review collected by and hosted on G2.com.
The platform roadmap has vastly improved from first engagement. Work is required to configure and design the UI desired - but support is readily available to do so Review collected by and hosted on G2.com.
The individual support that has been provided to ensure we are using the software efficiently has been great. System is relatively intuitive, easy to use, follows a stepwise process to manage ideas and has saved hours of time from the spreadsheet based system used historically.
The new chat/blog functions that we are using this year offer additional ways to engage an audience. Review collected by and hosted on G2.com.
So far all good and the team are very responsive, so if I have any queries, they are always answered Review collected by and hosted on G2.com.
The platform is easy to use and allows ideas to be quickly submitted and Review collected by and hosted on G2.com.
The review process can be quite laborious and possibly flawed due to the human nature of this (this would be the case for any system. Idea creators put so much effort into their entries but subject matter experts or decision makers often are time poor and can't dedicate the same amount of time to assessing ideas. We're trying to counter this by limiting the amount of words our idea creators can use and allowing the crowd to decide which ideas should progress to customer testing. Review collected by and hosted on G2.com.
Solution is easy to use and intuitive. It provides a stable platform for us to engage with all people across all our locations in a consistent manner, setting organisational and local challenges for our people. Best features are the ones which allow people to collaboratively build ideas, solutions and solve problems enabling virtual teams to work together. Great tool for engaging with our people who are our most important assets and the people who know best what can be improved and how. Review collected by and hosted on G2.com.
Only area which could be improved is on the voting aspect. People can vote thumbs up and thumbs down, if people vote thumbs down I would like a feature which requires a comment as to why it is a thumbs down so this data can be used and analysed Review collected by and hosted on G2.com.
This is one of the best products I've ever used - it is seamless, easy to navigate and does not confuse its user. Further, I can work easily and effectively without being put off with ads. Review collected by and hosted on G2.com.
The only feature that I do not like is that the voting aspect should not only be a "yes" or a "no," but rather, allow a comment for people to comment on why they think so. My company switched to a different platform but I was very upset that they did so because I LOVED this product. Review collected by and hosted on G2.com.