What do you dislike about IDC?
While I know price rises are part of the contract, I find some of them egregious. This year, a 12 month extension of our contract would have resulted in a 6% price increase. I feel this is not a one-off. They do this every year - but reason that if I sign a 2 year contract the 6% increase will be staged 3% each year. I feel like this is too high pressure and there is no transparency in pricing. Review collected by and hosted on G2.com.
Recommendations to others considering IDC:
I think IDC are pretty unique in what they do - if you work with one of their covered industries (for us, technology), then this is an invaluable tool to help predict the future: what is growing and what is not. I would say shop around but its so unique that I suspect you won't find something comparable. When you negotiate, make sure you get some additional extras thrown in - for example, passes to their annual (and excellent) conferences, some dedicated analyst hours. Review collected by and hosted on G2.com.