The pre-configured apps (when available) are usually easy to set up with our partners.
Support team is usually pretty helpful overcoming setup and technical issues.
We like the security Centrify provides, and are working on implementing SAML/SSO across as many apps and services as possible.
Sometimes I have to use competitor's documents to set up new applications (where Centrify hasn't pre-configured the set-up).
Some of the pre-configured apps are out of date, and require some troubleshooting to make them work.
Trying to get Centrify to partner (expieclly those that have documentation on their partnership with other identity management services) with other app services can be a time consuming process.
The service is a little pricey when compated to some of the new services Microsoft is providing in their o365 platform.
I've had to solve some sign-in issues myself with a bunch of troubleshooting.
The "Advanced" tab in the application setup is not easy to use, espesially if a person doesn't have a coding background.
Not necesessarily a critique on Centrify, but I'd reccomend project managers and IT staff be as clear as possible when discussing or training users and driving adoption. Be firm about SSO benifits, in that security #1 primary goal, and it's all working in the background. User convience is great, but secondary. Get everyone on IT staff on the same page with a consistent message.
Security validation and centralization of user identities among 3rd party apps.
We've started seeing and stopping suspisious logins from other regions.