LO
Laura O.
John Deere Rewards Manager
Small-Business (50 or fewer emp.)
"Rate 6"
3/5
What do you like best about ID.me?

The time that I safe validating and approving registrations Review collected by and hosted on G2.com.

What do you dislike about ID.me?

Sometimes it takes longer to get a customer verified Review collected by and hosted on G2.com.

Verified User in Food & Beverages
IF
Verified User in Food & Beverages
Enterprise (> 1000 emp.)
"ID.me has not only a smart solution for businesses but also a great team to work with."
3/5
What do you like best about ID.me?

The team is very efficient and responsive. Recently we moved in-house managed verification process for a group and I was happy ID.me was taking it over and supporting me in the transition fast. Review collected by and hosted on G2.com.

What do you dislike about ID.me?

Sometimes there are disconnections between POC on the ID.me side - I wish there is a dedicated contact who could take care of partnership and media exposure consultations. Review collected by and hosted on G2.com.

Verified User in Computer Hardware
AC
Verified User in Computer Hardware
Enterprise (> 1000 emp.)
"Strategic partnership with HP.com providing verification and promotion to Military-Frontline segment"
4/5
What do you like best about ID.me?

ID.me offers a key verification component for Miltary & Frontline consumer segment that HP Shopping is targeting within the private channel affinity space. Review collected by and hosted on G2.com.

What do you dislike about ID.me?

Still early in the verification partnership < 3mo to provide additional info. Review collected by and hosted on G2.com.

Kristina S.
KS
Kristina S.
Senior Director, Digital Marketing
Small-Business (50 or fewer emp.)
"Audience Marketers, Rejoice1"
5/5
What do you like best about ID.me?

Responsive partner. Decent marketing activation opportunities. Knowledgable of their customer base. Growth. Review collected by and hosted on G2.com.

What do you dislike about ID.me?

I only wish I had the opportunity to use ID.me in countries other than the US! Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"ID.me has been great to work with"
4.5/5
What do you like best about ID.me?

They are quick to respond and easy to work with from implementations to account management. Review collected by and hosted on G2.com.

What do you dislike about ID.me?

There seems to be a high turnover, so our contacts are constantly changing. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Great partners"
5/5
What do you like best about ID.me?

The product has been successful for our brand, and we have had productive calls with our customer success manager. Review collected by and hosted on G2.com.

What do you dislike about ID.me?

We haven't run into any issues with the product or our partnership thus far. Review collected by and hosted on G2.com.

Verified User in Online Media
AO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"Excellent client service."
4.5/5
What do you like best about ID.me?

New way to attract customers and expand reach. Sales and client managers were very responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about ID.me?

Every time we had a conversation a new email thread was created, making it difficult to follow the conversation. Would also be helpful to give me partners a set-up checklist to make sure all fields and items are complete. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
AC
Verified User in Consumer Electronics
Small-Business (50 or fewer emp.)
"Easy Identity Marketing and Acquisition"
5/5
What do you like best about ID.me?

ID.me has a very helpful, knowledgeable team that makes setup and maintenance easy. They also have an easy-to-use product and a large audience. Review collected by and hosted on G2.com.

What do you dislike about ID.me?

I would like to be able to customize that button at checkout Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Great team and customer experience."
4.5/5
What do you like best about ID.me?

My eCommerce business is able to provide benefits to certain groups while avoiding fraud. Review collected by and hosted on G2.com.

What do you dislike about ID.me?

The plugin requires a lot of customization in order to make it work within our checkout flow. Review collected by and hosted on G2.com.

Erica L.
EL
Erica L.
Ecommerce
Mid-Market (51-1000 emp.)
"So easy for new customer acquisition"
5/5
What do you like best about ID.me?

It was so easy to integrate with Shopify Plus! It is a great channel to bring in new customers! Review collected by and hosted on G2.com.

What do you dislike about ID.me?

I have not found anything that I do not like as of yet. Review collected by and hosted on G2.com.