I head up DTC for a baby products company and we wanted to give back to communities that give so much like first responders, nurses and the military. We looked at several different instant verification services but were the most impressed with ID.me. And our decision has turned out great. They have a Shopify plug-in so it was easy to set-up, they are always available if we have questions or concerns and most importantly it's working seamless on our site! I highly recommend ID.me if you want to offer discounts for first responders, nurses and members of the military. Review collected by and hosted on G2.com.

Nothing! Honestly they have a great service. I wish the verifications were free but they need to pay their bills :) Review collected by and hosted on G2.com.

I utilize both ID.me for both personal and professional use for verification services. I like best that their platform is intuitive and it really makes getting verified easy, quick, and efficient. Review collected by and hosted on G2.com.

No dislikes at this time since utilizing ID.me for both personal and professional use. Review collected by and hosted on G2.com.

The hands-off approach with auditing validations including knowing that diligence was done to approve the correct people who actually qualify for a particular offer. Review collected by and hosted on G2.com.

Although you can't please everyone some of the retail reps find the process cumbersome while customers are sometimes real apprehensive in providing their social security number and you have to respect that in this day in age. Review collected by and hosted on G2.com.

We find ID.me to be an excellent identity solution for our clients as well as a fantastic platform for creating group-specific offers. The level of support received from exploration to integration and maintenance is top-notch. There’s also a level of comfort knowing the specific needs our clients have within this space can all be handled and managed within one platform. Review collected by and hosted on G2.com.

Not having the ability to make changes and updates to offers without some extra steps can be a hangup, but nothing preventing our clients and us from being successful. Review collected by and hosted on G2.com.

The seamless integration, flexibility, and ease of updating and making changes to promotion and cohorts Review collected by and hosted on G2.com.

Reporting and Dashboards capabilities are limited. Basic functionality to export the performance data is not available. This makes it hard for the team to data-driven decisions in a timely manner Review collected by and hosted on G2.com.

Insightful customer success managers, streamlined implementation, and opportunities to scale to reach larger audiences and grow our customer base and affiliate channel. Review collected by and hosted on G2.com.

Making changes to offers require developer work. When developer bandwidth is slim, it can be a roadblock to participating in a promotional opportunity. Review collected by and hosted on G2.com.

The thing we like best about ID.me is it does all the hard work for us verifying that our customers are a part of these communities, and we can offer them such great discounts because of their hard work. Review collected by and hosted on G2.com.

Our customers have some complaints, but we don't - they feel like they should have automatic discounts by just telling us they are a part of these work forces, when it doesn't work this way - another reason why we love this platform. Review collected by and hosted on G2.com.

Network is super strong and the engagement of those customers is even stronger. This is something our customers were actually seeking out and are utilizing with each and every promotion we run. Also good during non-promotional periods for year-round customer satisfaction. Review collected by and hosted on G2.com.

Wish we could use this to authenticate things like a custom "pro" program where we provide the authenticated names and those are regularly maintained and updated by ID.me. But that's more a wish list than something we're not satisfied with. Review collected by and hosted on G2.com.

ID.me has been a great company to partner with! and they have great customer service! Review collected by and hosted on G2.com.

Some consumers previously feedback of long wait times, but every time we have contacted the ID.me support team we have been given great customer service and solutions for our consumers. Review collected by and hosted on G2.com.

Its integration into our website - very seamless Review collected by and hosted on G2.com.

Nothing I can think of! It has been a helpful tool for our business Review collected by and hosted on G2.com.