---
title: ID.me Reviews
meta_title: 'ID.me Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 56 reviews by the users' company size, role or industry to
  find out how ID.me works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 56
  scale: '5'
date_modified: '2026-08-12'
parent_category:
  name: E-Commerce
  url: https://www.g2.com/categories/e-commerce
---


# ID.me Reviews
**Vendor:** ID.Me  
**Category:** [E-commerce Fraud Protection Software](https://www.g2.com/categories/e-commerce-fraud-protection)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 56
## About ID.me
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million users, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.




## ID.me Reviews
  ### 1. Rate 6

**Rating:** 3.0/5.0 stars

**Reviewed by:** Laura O. | John Deere Rewards Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2021

**What do you like best about ID.me?**

The time that I safe validating and approving registrations

**What do you dislike about ID.me?**

Sometimes it takes longer to get a customer verified

**What problems is ID.me solving and how is that benefiting you?**

I am not solving any problem with ID.me

  ### 2. ID.me has not only a smart solution for businesses but also a great team to work with.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.)

**Reviewed Date:** November 17, 2021

**What do you like best about ID.me?**

The team is very efficient and responsive. Recently we moved in-house managed verification process for a group and I was happy ID.me was taking it over and supporting me in the transition fast.

**What do you dislike about ID.me?**

Sometimes there are disconnections between POC on the ID.me side -  I wish there is a dedicated contact who could take care of partnership and media exposure consultations.

**What problems is ID.me solving and how is that benefiting you?**

Consumer ID verification to provide exclusive offers to HERO groups.


## ID.me Discussions
  - [Is ID.me legit and safe?](https://www.g2.com/discussions/is-id-me-legit-and-safe) - 1 comment

- [View ID.me pricing details and edition comparison](https://www.g2.com/products/id-me/reviews?filters%5Bnps_score%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+04%3A00%3A28+-0500&secure%5Bsession_id%5D=62c42b0c-b70a-4697-afe8-d41406bc8c90&secure%5Btoken%5D=217f0160d8c21f1a0332fb6a94b926eecbc255acd5f61efa0c1215cea28646dc&format=llm_user)

## ID.me Features
**Additional Functionality**
- Generative AI
- AI Copilot
- Access Controls/Permissions
- Active Directory Integration
- Multiple User Accounts
- Data Verification
- Access Management
- Activity Dashboard
- Secure Data Storage
- Data Security
- Biometrics
- HIPAA Compliant
- SSL Security
- Alerts/Notifications
- API
- Data Synchronization
- Secure Login
- Policy Management
- User Management
- Real-Time Data
- Password Management
- Self Service Portal
- Reporting/Analytics
- Employee Onboarding
- Activity Tracking
- Audit Trail
- Compliance Management
- Credential Management
- Third-Party Integrations
- Workflow Management

**Additional Functionality**
- Fraud Detection
- PCI Compliance
- Application Management
- Audit Management
- Single Sign On
- Secure Data Storage
- SSL Security
- Privileged Account Management
- Reporting & Statistics
- Two-Factor Authentication
- Member Accounts
- HIPAA Compliant
- AI Copilot
- Self-Service Access Request
- User Provisioning
- Audit Trail
- Third-Party Integrations
- Real-Time Notifications
- Active Directory Integration
- Authentication
- Compliance Management
- Workflow Management
- Access Controls/Permissions
- Access Management
- Secure Login
- Customizable Branding
- Real-Time Monitoring
- Security Auditing
- Policy Management
- Data Synchronization
- Collaboration Tools
- API
- Unified Directory
- Multi-Factor Authentication
- Biometrics
- Activity Dashboard
- Generative AI
- Credential Management
- Event Logs
- Real-Time Analytics
- Password Management
- Access Certification
- Self Service Portal
- Mobile Access

**Authentication Options**
- Authentication User experience
- Supports Required Authentication systems
- Multi-Factor Authentication
- Supports Required Authentication Methods/Protocols
- Federation/SAML support (idp)
- Federation/SAML support (sp)
- Two-Factor Authentication
- Authentication

**Authentication type**
- SMS-Based
- Voice-Based Telephony
- Email-Based
- Hardware Token-Based
- Software Token
- Biometric Factor
- Mobile-Push
- Knowledge-Based Authentication
- Two-Factor Authentication
- Mobile Authentication

**Integration**
- Uses Open Standards
- Mobile SDK
- Workforce Authentication
- Customer Authentication
- Two-Factor Authentication
- Multi-Factor Authentication
- Out-of-Band Authentication
- Mobile Authentication

**Functionality**
- Self-registration and self-service
- Authentication
- Scalability
- Consent and preference management
- Social login
- Customer data linking
- Access Management
- Two-Factor Authentication

**Functionality**
- FIDO2-compliant
- Works with hardware security keys
- Multiple authentication methods
- Offline or no-phone solution

**Platform Basics**
- Reporting
- Interoperability
- Performance

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Identity Verification Functions - Identity Verification**
- Multi-Method Verification
- AI Document Check
- Biometric Face Match
- Integration Options
- Workflow Orchestration
- Generative AI
- Third-Party Integrations
- Data Verification
- Age Verification
- Multiple Authentication Methods
- Third-Party Integration

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Access Control Types**
- Remote Access
- Supports BYOD users

**Intelligence**
- Transaction Scoring
- Risk Assessment
- Intelligence Reporting
- ID Analytics

**Administration**
- Encryption
- Audit Trails
- Regulatory Compliance

**Platform Content**
- Automation
- Sharing
- Content Library

**AI Authentication Risk Management - Customer Identity and Access Management (CIAM)**
- Adaptive MFA
- Anomaly Detection
- Fraudulent Login Detection
- Adaptive Authentication Policies
- Risk-Based Authentication

**Risk & Fraud Prevention - Identity Verification**
- Liveness Detection
- AI Risk Scoring
- Document Forensics
- Fraud Detection
- Language Detection
- Duplicate Detection

**Additional Functionality**
- Credential Management
- Active Directory Integration
- Activity Dashboard
- Remote Access/Control
- Compliance Management
- Audit Management
- Social Sign On
- Secure Login
- Real-Time Monitoring
- API
- Access Management
- Third-Party Integrations
- Event Logs
- Role-Based Permissions
- Policy Management
- Reporting & Statistics
- Fraud Detection
- Access Controls/Permissions
- Member Accounts
- Real-Time Notifications
- AI Copilot
- Generative AI
- Customizable Branding
- Alerts/Notifications
- Secure Data Storage
- Single Sign On
- Real-Time Analytics
- Data Verification
- Biometrics
- Multiple User Accounts
- Workflow Management
- Activity Tracking
- User Management
- Risk Alerts
- Self Service Portal
- Password Management
- Background Identification
- Face Clustering
- Identity Verification
- Natural Language Processing
- Mobile Access
- Annotations
- Intelligent Search
- Third-Party Integration
- Sentiment Analysis
- Machine Learning
- Deepfake Detection
- Privacy Options
- Image Classification
- Data Import/Export
- Real-Time Reporting
- Multi-Language
- Data Security
- Image Analysis
- Face Detection
- Motion Tracking
- Pose Estimation
- Predictive Analytics
- Face Analysis
- Data Retrieval
- Deep Learning
- Multi-Device Support

**Administration**
- Password Policy Enforcement
- Ease of connecting applications
- Self Service Password Administration
- Single Sign On

**Detection**
- Fraud Detection
- Real-Time Monitoring

**Implementation**
- Easy Setup

**Platform Additional Functionality**
- Activity Dashboard
- Mobility
- Portal
- Self Service Portal

**AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)**
- Behavioral Biometric Analysis
- Liveness Detection

**Compliance & Governance - Identity Verification**
- Standards Compliance
- AML/PEP Screening
- Global Coverage
- AML Compliance
- KYC Compliance
- Background Screening

**Additional Functionality**
- Behavioral Analytics
- Optical Character Recognition
- Audit Trail
- Records Management
- Reporting & Statistics
- User Onboarding
- Biometrics
- Predictive Analytics
- AI/Machine Learning
- Password Management
- Real-Time Data
- Secure Data Storage
- Mobile Access
- Barcode Recognition
- Video Conferencing
- Compliance Management
- API
- Address Validation
- ID Scanning
- AI Copilot
- Location Tracking
- Data Extraction
- Onboarding
- Risk Management
- Digital Signature
- Workflow Management
- Data Capture and Transfer
- Consent Management
- Customer Data Management
- For Financial Institutions
- Behavior Tracking
- Blockchain Support
- SDKs
- Search/Filter
- Geolocation
- Multi-Language
- Scheduling
- Authentication
- Case Management
- Approval Process Control
- Alerts/Notifications
- Access Controls/Permissions
- Lifecycle Management
- Document Management
- Forms Management
- Workflow Automation

**Additional Functionality**
- Alerts/Notifications
- Status Tracking
- Approval Workflow
- Policy Management
- Real-Time Updates
- Customizable Forms
- Email Reminders
- Credential Management
- Single Sign On
- Archiving & Retention
- Task Management
- Document Storage
- User Management
- Collaboration Tools
- Customizable Reports
- Certification Management
- Workflow Management
- Compliance Management
- Certificate Repository
- Third-Party Integrations
- API
- Employee Profiles
- Document Management
- QR Codes
- Calendar Management
- Search/Filter
- SMS Reminders
- Contact Management
- Communication Management
- Reminders
- Generative AI
- Customizable Templates
- Data Import/Export
- Role-Based Permissions
- Certification Expiry Tracking
- Version Control
- Learning Paths/Tracks
- AI Copilot
- Employee Database
- Training Management
- Reporting & Statistics
- Electronic Signature

**Additional Functionality**
- Credential Management
- Active Directory Integration
- Activity Dashboard
- Remote Access/Control
- Compliance Management
- Audit Management
- Social Sign On
- Secure Login
- Real-Time Monitoring
- API
- Access Management
- Third-Party Integrations
- Event Logs
- Role-Based Permissions
- Policy Management
- Reporting & Statistics
- Fraud Detection
- Access Controls/Permissions
- Member Accounts
- Real-Time Notifications
- AI Copilot
- Generative AI
- Customizable Branding
- Alerts/Notifications
- Secure Data Storage
- Single Sign On
- Real-Time Analytics
- Data Verification
- Biometrics
- Multiple User Accounts
- Workflow Management
- Activity Tracking
- User Management
- Risk Alerts
- Self Service Portal
- Password Management
- Push Notifications
- Access Control
- Email Alerts
- Data Security
- Reporting/Analytics
- Knowledge Base Management
- Monitoring
- Multiple Authentication Methods

**Platform**
- Multiple Operating system support
- Multi-Domain Support
- Cross Browser support
- Fail over protection
- Third Party Web Services support

**Response**
- Device Tracking
- Fraud Markers
- Blacklisting
- Bot Mitigation

**AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)**
- Account Recovery Assistants
- Constraint Enforcement

**Additional Functionality**
- Real-Time Notifications
- Access Certification
- Behavioral Analytics
- Self Service Portal
- Generative AI
- Multiple Authentication Methods
- User Provisioning
- Data Security
- Reporting/Analytics
- Single Sign On
- Automatic User/Device Recognition
- Unified Directory
- Self-Service Access Request
- AI Copilot

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

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