# iContact Reviews **Vendor:** Ziff Davis **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.1/5.0 **Total Reviews:** 1,243 ## About iContact Get iContact Free by visiting iContact.com (link in bio), no credit card required! Professional email marketing from iContact helps businesses of all stages and sizes get results. From the small business just getting started to the professional marketer looking for strategies to maximize campaigns to the high-volume sender with 15,000 to 5 million+ subscribers, iContact offers a plan to meet every need. \*\*\*ICONTACT INCLUDES\*\*\*: DRAG AND DROP EDITING Our modern and intuitive interface simplifies message creation LIST MANAGEMENT All the tools you need to manage a growing and healthy email list PERSONAL COACHING From personal calls to videos to webinars, we’re here to help when you need us TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need AUTOMATION Schedule automated messages to engage and nurture subscribers over time SPAMCHECK Every message is reviewed to ensure your email reaches inboxes REPORTS Easily track campaign results for more profitable data-driven marketing TECHNICAL SUPPORT Got questions? Our award-winning support team is ready with the answers and the help you need \*\*\*ICONTACT BENEFITS\*\*\* A HEALTHY LIST Every marketer knows: it’s all about the subscriber list. Our list management tools let you quickly add new contacts the right way. From sign-up forms on your website or Facebook page to easy tools to import subscriber lists, you’ll be building a great list in no time. Plus, enjoy the ease of bounceback handling and automatic subscription management. CUSTOMER CARE Life gets hectic when you’re growing a business. Whether you’re new to email, or have previous experience, we know a busy marketer doesn’t have time to waste — we make sure you don’t have to. Our Customer Success Managers get you up to speed in your first 30 days. And, only iContact gives every customer unlimited technical support, for the lifetime of their account. BEAUTIFUL EMAILS iContact’s sleek, modern interface helps you easily create an email experience that beautifully reflects your brand. With our fully customizable drag and drop theme editor, you can perfect and save row layouts, color palettes, typography, and content blocks to uniquely transform your brand marketing into responsive and compelling email messages. THE PERSONAL TOUCH An email address is a gateway to personal communication with your audience. Learn more about your contacts by identifying their preferences at sign up. Then, build better engagement with personalized, tailored messages — or even create a series of custom messages that allow you to communicate and nurture customer relationships over time. We call these autoresponders. You’ll call them amazing. CONFIDENT SENDING When you work hard on a message, you want it to reach the inbox. Email sent through iContact doesn’t take detours: your messages won’t fall into spam traps or earn you a spot on ISP blacklists. We deliver your email when other service providers can’t. For additional confidence, we provide tracking data for your messages, so you can clearly see great email delivery in action, every time. CLEAR REPORTING Tracking your messages shouldn’t be a chore. From big picture tracking, to keeping an eye on just one individual’s click behavior, our tools make understanding your vital stats simple. And our reports give you all the real-time data you need to create messages that convert — and boost the bottom line. ## iContact Pros & Cons **What users like:** - Users enjoy the **ease of use** of iContact, praising its simple setup and efficient email management features. (4 reviews) - Users value the **easy-to-use contact management** feature of iContact, enhancing organization and improving audience targeting effortlessly. (2 reviews) - Users value the **insightful data analytics** in iContact, enhancing their ability to track and improve email performance. (2 reviews) - Users find iContact's **easy creation** of campaigns and user-friendly interface significantly enhance their email marketing efforts. (2 reviews) - Users highlight the **easy setup** of iContact, enabling quick campaign launches and efficient contact management. (2 reviews) - Users love the **easy-to-use automation features** of iContact, streamlining their email marketing campaigns effortlessly. (2 reviews) - Reliability (2 reviews) - Simple (2 reviews) - Users find the **automation features transformative** , enabling streamlined email marketing and timely audience targeting. (1 reviews) - Customer Support (1 reviews) **What users dislike:** - Users find the **limited features** of iContact restrict flexibility and depth in reporting and customization options. (2 reviews) - Users find the **campaign issues** with iContact include limited advanced features and insufficient reporting detail. (1 reviews) - Users experience **issues with error handling** when generating large reports, leading to frustrating delays and complications. (1 reviews) - Users find the lack of a **free plan** a drawback, especially for small businesses or beginners in email marketing. (1 reviews) - Users note **limited customization** options with iContact, but recent improvements have made glitches less frequent. (1 reviews) - Template Limitations (1 reviews) ## iContact Reviews ### 1. Super Easy to Use, with Fast and Helpful Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Q O. | Business Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about iContact?** iContact is super easy to use and very straightforward. Everything feels simple and intuitive. Their customer service is awesome and so quick to respond, helpful, and great at fixing issues fast. It makes the whole experience smooth and stress-free. **What do you dislike about iContact?** There’s honestly not much to dislike. A few features could have a little more flexibility, but it doesn’t take away from the overall experience. Everything still works really well and feels easy to manage. **What problems is iContact solving and how is that benefiting you?** iContact helps me manage my contacts and communicate with subscribers easily. Even though I ran into a couple of minor issues—like a mismatch in subscriber numbers and a post that didn’t go through—overall, it makes sending updates, newsletters, and promotional posts much simpler and saves me a lot of time. ### 2. Streamlined Email Marketing with Room for Growth **Rating:** 4.0/5.0 stars **Reviewed by:** naineni v. **Reviewed Date:** February 03, 2026 **What do you like best about iContact?** I use iContact for sending marketing emails and newsletters to customers. It helps manage contact lists, segment audiences, and track email performance easily, simplifying regular customer communication. I like its easy-to-use interface and reliable email delivery. The contact management and reporting features make it simple to track results and improve campaigns. It solves the problem of managing and sending bulk emails efficiently by keeping contacts organized, improving audience targeting, and providing clear insights into email performance, saving time and effort. I also appreciate that iContact was easier to use and better suited our needs after switching from another tool. The initial setup was very easy and straightforward, allowing us to import contacts, create campaigns, and start sending emails with minimal effort. Using iContact alongside CRM and analytics tools helps manage customer data and track campaign performance effectively, keeping workflows smooth and data consistent. **What do you dislike about iContact?** Some advanced features are limited compared to other tools, and email template customization could be more flexible. The reporting could also be more detailed, especially for deeper campaign insights. **What problems is iContact solving and how is that benefiting you?** I use iContact for sending marketing emails and newsletters, managing contact lists, segmenting audiences, and tracking performance. It simplifies communication, helps manage bulk emails efficiently, improves targeting, and provides clear performance insights, saving time and effort. ### 3. Simple, Reusable Emails with Helpful Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Kahlil G. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about iContact?** The simplicity and ability to use/modify previous emails as well as the analytics about sent emails. **What do you dislike about iContact?** Some of the customization features are glitchy, but it's rare and has recently gotten a lot better. **What problems is iContact solving and how is that benefiting you?** It helps me reach my clients and delineates how they interact with my communications. ### 4. Easy Setup, Simple to Use, and High Delivery Rates **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about iContact?** It is very easy to setup and use, as well it gets high delivery rate. **What do you dislike about iContact?** Not really. It is pretty good software for all that we need. **What problems is iContact solving and how is that benefiting you?** The biggest problem that solve is newsletter creation and delivery to our donors. It works perfect, gets us more subscribers and donors. ### 5. Speed to send personalized emails at scale **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Maritime | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about iContact?** the speed of being able to send several personalized emails at the same time **What do you dislike about iContact?** there have been several bounces or clients who say they don't receive it. It is not easy to be able to put design in the emails. **What problems is iContact solving and how is that benefiting you?** mass email sending ### 6. Icontact review **Rating:** 5.0/5.0 stars **Reviewed by:** Satender Singh B. | Resource Development Manager, Staffing and Recruiting, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2025 **What do you like best about iContact?** I used it for creating email campaign, it is also useful in creating, sending, and tracking email campaign for different business purposes. As a non tech user I find it very easy to use, drag and drop facility. We can import our contact list also. **What do you dislike about iContact?** Basic email template. Sometime give issue while generating large reports. **What problems is iContact solving and how is that benefiting you?** Ease in sending email campaign to medium sized business. ### 7. It’s platform that’s great for businesses and organizations **Rating:** 4.0/5.0 stars **Reviewed by:** Sandra S. | Storekeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2025 **What do you like best about iContact?** The automation features are s game changer allowing users to streamline email marketing campaigns and reach the right people at the right time **What do you dislike about iContact?** It’s dose not offer a free plan which can be a drawback for small businesses or individuals who are just starting out with email marketing **What problems is iContact solving and how is that benefiting you?** It’s provides a centralized platform for managing email marketing campaigns making it easier to stay organized and focused ### 8. Great functionality, reporting needs work. **Rating:** 3.5/5.0 stars **Reviewed by:** Jared C. | Business Development Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2023 **What do you like best about iContact?** Creating beautiful emails is super easy with iContact. You can choose to start from a blank canvas and use your creativity (and brand guidelines) to create a high conversion email, or you can choose from many available templates. Saving your templates is also easy to make those weekly newsletters a breeze. **What do you dislike about iContact?** The reporting features could use some work. iContact provides a great overview on an email campaign but there is no way to export that overview! I simply just take a screenshot, but I wish I could beable to format that report to my needs. Don't get me wrong, exporting data is possible, but only in a messy spreadsheet that takes hours to understand and sort through. There's a huge potential to improve in this area. **What problems is iContact solving and how is that benefiting you?** Customer engagement outside of our business. Keeping our patients informed and engaged increases their trust and loyalty. ### 9. 'Its how I Reach out and Acquire Business Developing Contacts' **Rating:** 4.5/5.0 stars **Reviewed by:** Cynthia C. | Acquisitions Lead, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2024 **What do you like best about iContact?** I really rate its user-friendly interface that allows connection through the entire reach, contact and engagement process of a campaign. Love how it makes use of its feature-set including stunning email templates that attract like wow! Since implementation its been amazing for real, assisting me tangibly acquire business developing leads and prospects superbly. Where's there's been the need for, its been integrating with complimentary technology to get me across the line. The kind of platform i needed to make contact with for sure. **What do you dislike about iContact?** It was a bit of hassle navigating at first, but user support came in just following fine, very responsive and on top of things. After frequent use i can actually vouch for iContact. **What problems is iContact solving and how is that benefiting you?** For me, its an avenue for reaching out, making positive contacts, connecting and interacting with business development and acquisition in mind. And its been doing that, helping broaden my contact and client portfolio, convert leads, maintain tangible engagements. ### 10. 'Talk about leading Contacts!' **Rating:** 5.0/5.0 stars **Reviewed by:** Ezekiel M. | Marketing Lead, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about iContact?** iContact is exactly what i was looking for as a Marketer. A platform that doesn't dilly dally when it senses leads. It arranges itself superbly, reaches out with beautiful crafted emails, contacts precisely who you are especially targeting, helps get business onboard. A leading solution for us since implementation for sure. I've cone to appreciate how it conveniently integrates with client engagement tools too with frequent use. **What do you dislike about iContact?** Occasionally it's got hitches since its internet dependent. But that comes with the territory i guess. Either way, customer support is always there to keep me focused. Much appreciated. **What problems is iContact solving and how is that benefiting you?** I needed a solution that actively automates a contact base that it then precisely contacts leading prospects effectively. Its been doing that exceptionally well, with very beautiful approach, stunning results. ### 11. A Platform you absolutely need to make contact with! **Rating:** 5.0/5.0 stars **Reviewed by:** Joe H. | Travel Consultant , Leisure, Travel & Tourism, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2023 **What do you like best about iContact?** If you've been having problems with your emails standing out, then it's time you made contact with iContact. A solution I pleasantly discovered, able to automate stunning emails with the kind of oomph you need to get noticed online. It's done a lot in terms of growing our target market since we set it up. Lots of pre-designed templates, funky drag and drop. Make contact if you haven't! **What do you dislike about iContact?** Nothing to dislike. For me, it's pleasantly easy-to-use, lots of amazing features. Integrates well with various applications we use in our line of work like Facebook, WhatsApp. Customer Support is better than most as well. I definitely recommend it. **What problems is iContact solving and how is that benefiting you?** It creates, automates, and sends outstanding emails that help us stand out and grow our target market. Really empowering and value for money. ### 12. iContact: Email Marketer with an Eye for Detail **Rating:** 4.5/5.0 stars **Reviewed by:** Betty F. | Marketing Consultant , Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about iContact?** Its a much loved, user-friendly, easy-to-implement drag & drop email builder with very intentional marketing tools designed for you to precisely target, reach, contact, engage and sell. It sends unique communication relevant to each prospect! Every time i use it, it impresses me with its capabilities for attraction thanks to aesthetic templates and stunning outreach capacity. **What do you dislike about iContact?** Can't say its disappointed me. Its has good support every time ive used it, good complimentary integration where its been short. its okay. **What problems is iContact solving and how is that benefiting you?** With iContact, we have an email marketing platform that incorporates attention to detail very tangibly to help reach, contact, engage and convert prospects. Its doing that very well and we're grateful. ### 13. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick G. | Raconteur, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2023 **What do you like best about iContact?** As a previous popcorn user, I found iContact to be much more intuitive and easier to use, which is beneficial for training non-technical users. This is a must in many organizations and makes the implementation easy in some organizations with a large number of non-technical members such as academia. The ease of use made it a tool to lean on frequently and allowed nontechnical users to take over the reins. iContact has a fantastic number of useful templates and, with unlimited emails, is a great value for the money! Customer support also seems strong! **What do you dislike about iContact?** Pages load somewhat slowly. Weak options for scheduling. Limited integration with Access. More expensive than popcorn or Mail Chlmp for what we needed it for. **What problems is iContact solving and how is that benefiting you?** Marketing custom communications for an event with many attendees! ### 14. MY REVIEW FOR ICONTACT AND IS THE BEST TOOL FOR EMAIL MARKETING **Rating:** 5.0/5.0 stars **Reviewed by:** Triza M. | DIGITAL MARKETER AND MEDIA SPECIALIST , Publishing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2024 **What do you like best about iContact?** The best thing i like about iContact is the great customer service it offers 24/7 I also like how it's easy to use and amount of features it offers me to maximize my email marketing effort It's a good software to have. It saves time and money **What do you dislike about iContact?** I can't think anything to dislike about iICONTACT. It's a great platform for managing email campaigns and building relationship with customers **What problems is iContact solving and how is that benefiting you?** Email marketing optimization has been at breeze with iContact ### 15. 'Beautifully makes Empowering iContacts!' **Rating:** 5.0/5.0 stars **Reviewed by:** Danny G. | Content Advisor , Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2023 **What do you like best about iContact?** Totally love its easy-to-use tools that help design beautiful contact emails with personalized communication. Tools that help me attract potential clients, help me grow the business. It is a special marketing solution, easy-to-set up, with exceptional drag and integrates well with relevant technology. I intended to frequently use it! **What do you dislike about iContact?** User support is sometimes underwhelming. So they should improve. Otherwise i rate it. **What problems is iContact solving and how is that benefiting you?** It has pleasantly been an outlet for online reach, contact and marketing. Availed an empowering avenue for effective collaboration and communication via aesthetic outreach. Which has been helping with attracting clients. ### 16. Marketing Made Easy for All Sized Companies with iContact **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany M. | Internet Safety Evaluator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2023 **What do you like best about iContact?** The ease in which we deployed iContact's system was terrific. Only made better by the ease in which it was to use the software, keep our user database safe and secure, and the analytics from our marketing emails -- all made incredibly easy to use and reach thousands of clients, customers, and alumni. **What do you dislike about iContact?** The analytical offerings when we first used iContact were a bit of a letdown. Though those seem to have been added on to, we could have used a bit more about open rate, user search intent inside of our emails, and a few more analytical tools around our campaigns. **What problems is iContact solving and how is that benefiting you?** Reaching our alumni and potential donors was made completely easy with iContact. It benefited us greatly to be able to seasmlessly send our multiple campaigns to different subsets of our databases. ### 17. E.Mance iContact 2023 Filled Survey **Rating:** 4.5/5.0 stars **Reviewed by:** Emily M. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2023 **What do you like best about iContact?** Unlike most of email marketing programs like Emma, iContact offers mobile applications for iOS and Android. It enables me to create, personalize and send high volume outbound marketing emails. **What do you dislike about iContact?** Unavailability of freemium version is the only issue, but payment strategy is okay since it is based on pay per click (PPC). **What problems is iContact solving and how is that benefiting you?** Create, customize and send high volume outbound marketing emails. Manage email deliverability after each send. ### 18. Easy to use email marketing software **Rating:** 5.0/5.0 stars **Reviewed by:** Chaitali C. | Senior Research Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about iContact?** Simple email automation makes the task easier Dashboard is user friendly Removes duplication of contacts which is really a great feature Excellent customer service **What do you dislike about iContact?** Pricing is a concern for me At times formatting an email consumes time, which decreases my productivity **What problems is iContact solving and how is that benefiting you?** To respond to multiple clients within no time makes my customer and vendor happy Also creating effective campaigns with less efforts makes me more productive at my workplace ### 19. K.Smith 2023 Insight: iContact in Financial Services Branding **Rating:** 5.0/5.0 stars **Reviewed by:** Kristin S. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about iContact?** With iContact, I am relieved the hussle of manually creating and sending marketing emails. It offers drag and drop functionality, which makes it rapid to create and customize emails. **What do you dislike about iContact?** iContact is definitely the best tool for email marketing optimization, it's payment is based on PPC, which is remarkable. **What problems is iContact solving and how is that benefiting you?** No coding is needed to create and personalize marketing emails with iContact. It allows me to manage email deliverability online. ### 20. It's reviewing about icontact. **Rating:** 5.0/5.0 stars **Reviewed by:** Ravi K. | QC Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2023 **What do you like best about iContact?** It's very helpful to develop audience, design beautiful emails,personalize our messages and automate our communications. **What do you dislike about iContact?** When make some templates I get some issue but now solved.this is not worry about it. **What problems is iContact solving and how is that benefiting you?** These day compatible to all devices. we can see before send the messages.Beginner can handle now easily. ### 21. I Contact Customers with iContact **Rating:** 5.0/5.0 stars **Reviewed by:** Angela (Pierce) P. | Associate Vice President, HRBPs - South Region, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about iContact?** Prior to iContact, it was quite challenging to carry our marketing strategies. This program has automated over 92% of marketing processes such as customizing emails, sending high volume outbound and managing deliverability. **What do you dislike about iContact?** Need I say something really - iContact accomplishes all my marketing desires online. **What problems is iContact solving and how is that benefiting you?** Help create, customize and send high volume marketing emails. ### 22. Kaganjo iContact Views Based on 7+ Yrs Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Kaganjo M. | Accounts Payable Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about iContact?** iContact helped eradicate manual traditional marketing strategies such as billboards. It automate the entire process of email marketing by creating, customizing and sending high volume outbound marketing emails. **What do you dislike about iContact?** Unavailability of freemium version is the only challenge so far. **What problems is iContact solving and how is that benefiting you?** Help drive leads and sales by transforming traffic into quality buyers. Hosting and creation landing pages. ### 23. Why I Prefer iContact over Constant Contact **Rating:** 5.0/5.0 stars **Reviewed by:** Kimero M. | Head of Sales Development , Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about iContact?** With iContact, I am able to seamlessly create and customize marketing emails. It doesn't involve any coding to personalize emails. **What do you dislike about iContact?** For the entire 7 years that I have been with iContact, it has not yet posed any flaw. **What problems is iContact solving and how is that benefiting you?** Create and customize marketing emails. Send high volume outbound marketing emails. ### 24. After testing other products iContact is superior **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | Founder & Coach, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2022 **What do you like best about iContact?** After trying several other email marketing programs, I've returned agin to iContact and recommended my clients do the same. The price is excellent especially for smaller operations. The html codes for the signup forms work well with our web design software. And the drag and drop editor is seamless and doesn't cause slow or laggy browsers. **What do you dislike about iContact?** There were a couple of short site outages which were a little annoying. But overall I don't have many complaints because iContact did a great job of posting updates about the downtime on the site and it was resolved quickly. **What problems is iContact solving and how is that benefiting you?** Like most customers I imagine, we were looking for a quick and easy and affordable email marketing solutions for email lists ranging from about 1000-10,000 subscribers. It has to keep their data safe and be easy to use by non-techies with amateur design skills. ### 25. iContact rvw **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2019 **What do you like best about iContact?** The thing I liked best with iContact was the easy ux **What do you dislike about iContact?** It seems like as competitors like MailChimp grew in the scope of features and functionality iContact just seems dated **Recommendations to others considering iContact:** Compare to other leading solutions **What problems is iContact solving and how is that benefiting you?** HTML email solution to send out wonderfully written and persuasive emails on a platofrom that is affordable, easy to use, easy to collaborate with others and overall a highly effective tool. ### 26. Email Marketing and Digital Experience Program of this Era **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about iContact?** iContact not only offers email marketing tools but also has website and online store builder capabilities. **What do you dislike about iContact?** All I dislike is how this tool allocates few TLD extensions for domain registration. **What problems is iContact solving and how is that benefiting you?** Sending high volume outbound marketing emails. Create and customize emails via drag and drop, which doesn't require coding. ### 27. The best advertising platform **Rating:** 5.0/5.0 stars **Reviewed by:** Armando L. | Innovator fo skin care product and mobility, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2023 **What do you like best about iContact?** What I like about iContact is that you get updates on your account activities, and communication with the customers is essential. You get emails about how to improve your campaigns and much more. **What do you dislike about iContact?** At this point, I have not seen any downside to this fantastic provider. I will highly recommend iContact to anyone. **What problems is iContact solving and how is that benefiting you?** iContact gets exposed to people looking for new opportunities, which is the most critical thing we expect to succeed. There is nothing wrong with the fact that I know that real people are being set to my website. ### 28. Greate product to help manage email marketing **Rating:** 4.5/5.0 stars **Reviewed by:** Ganesh P. | Ganesh Patil, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2022 **What do you like best about iContact?** Icontact is a very Intuitive and easy-to-use email marketing platform, It is very affordable and the support is great. The best part about icontact is the campaign delivery rate which is very high. Personalization with email merge tags helps improve the delivery rate of the email. It has category-based email templates to choose from and edit as per requirement. **What do you dislike about iContact?** When working on time-sensitive promotional emails, the Email timer feature helps to create a FOMO about the service, which nowadays is essential. but at the moment it's not available with icontact. **What problems is iContact solving and how is that benefiting you?** It has been an essential tool in my marketing strategy. This allows me to send promotional / marketing emails to clients with ease and create a sense of relationship between them. ### 29. "Really great for straightforward, essential mailing list needs" **Rating:** 4.5/5.0 stars **Reviewed by:** Md. Rafiqul I. | Regional Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2022 **What do you like best about iContact?** The effortlessness of purpose is the most important feature of the iContact administration for my requirements. The straightforward html choice in making messages permits me to reorder from my archives, add a picture or two and send away. **What do you dislike about iContact?** I'd like to have the option to set up the send records, then, at that point, save to send the mission when I'm prepared, yet the client needs to choose the rundowns at the hour of sending or establishing a point in time. **What problems is iContact solving and how is that benefiting you?** I circulate press materials to different media in different areas; so I for the most part need a ready to take care of business, financially savvy method for doing as such. iContact has assisted me with coordinating those missions and track opens/results. ### 30. Essential email marketing application which is easy to customize. **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah A. | Business support coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2022 **What do you like best about iContact?** IContact is reliable product that helps us to send hundreds of emails in a month. Helps alot to personalize emails to our subscribers. Importing of contacts from excel is easy and it helps to remove duplication. **What do you dislike about iContact?** I have used other products for email marketing but IContact has proven to be the best. We have no dislike at the moment. **What problems is iContact solving and how is that benefiting you?** IContact is essential tool for email marketing. It's fast and deliverability rate is high. It's cheaper sending emails using this application and helps alot to personalize and schedule emails. ### 31. Easy Way to Capture Audience **Rating:** 4.0/5.0 stars **Reviewed by:** Ilido P. | Editor Digital , Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2022 **What do you like best about iContact?** Easy and capable tools to grow our audience. Personalization without the setup overhead. **What do you dislike about iContact?** Since we started using this software we have gained alot,we can't regret. **What problems is iContact solving and how is that benefiting you?** We send only what is supposed to be sent at perfect time to right person. Customised emails for reminders to our customers. ### 32. Straightforward navigation **Rating:** 4.5/5.0 stars **Reviewed by:** Nadine A. | Brand Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2022 **What do you like best about iContact?** Great option for people looking for simplicity and those who want to spend little time on campaigns. The straightforward helps get up and running straightaway **What do you dislike about iContact?** Great form builder but the autoresponder is more basic and difficult to use **What problems is iContact solving and how is that benefiting you?** Quick and easy to create an automated email series, schedule a message for right now or for a specific time in the future. ### 33. There's No Better Team than Icontact **Rating:** 5.0/5.0 stars **Reviewed by:** dan d. | Managing Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2022 **What do you like best about iContact?** Let Me Count the Ways I've gone from 20k views a month to 120k Friendly and trained customer support either by phone or chat (I'm a boomer so i mostly use the phone) I've never had one bad CS service problem in 12 years.. Easy newsletter design I only use the simplest template but there are so many whistles and bells I should learn more Their deliverability dept has been so good at coaching me and even got back to me on a Sunday afternoon when one of my emails got trapped in a "spam check" and i didn't know how to (use the spam checker) **What do you dislike about iContact?** Nothing, absolutely nothing, I could not have had the success I have had When I first started I knew nothing about online publishing until their team walked me through and 12 years later I'm successful with an avg opening rate of 38+ percent **Recommendations to others considering iContact:** Go to them first before you shop around (their prices are very competitive) and use their staff to "bring you along" as your business grows **What problems is iContact solving and how is that benefiting you?** Email openings on my 1st host were about 10% but Icontact showed me how to manage my data, sift through responses (delete bounces) and I'm at a 40% readership now. I never fill out surveys but for I contact I feel obligated to give back given the level of service they've given me. Plaz feel free to use this post on whatever platform you choose **Official Response from Hank Hoffmeier:** > Thank you for the wonderful review Dan! ### 34. Good for simple, basic mailing list needs **Rating:** 4.5/5.0 stars **Reviewed by:** Jerry M. | Broadcaster, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2021 **What do you like best about iContact?** The simplicity of use is the most valuable facet of the iContact service for my needs. The simple html option in creating messages allows me to cut-and-paste from my documents, add an image or two and send away. **What do you dislike about iContact?** I'd prefer to be able to set up the send lists, then save to send the campaign when I'm ready, but the user has to select the lists at the time of sending or setting a time. **Recommendations to others considering iContact:** There are *many* email marketing programs; while they are all similar, for PR needs, iContact is strong. I have also used Campaigner for clients (recommend), MailChimp (somewhat recommend) and Conactology (now under the Campaigner/J2 brand) and iContact works well for the PR side. **What problems is iContact solving and how is that benefiting you?** I distribute press materials to a variety of media in various sectors; so I mostly need a down-and-dirty, cost-effective way to do so. iContact has helped me organize those campaigns and track opens/results. ### 35. Affordable, and almost full-featured CRM **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2022 **What do you like best about iContact?** I found iContact easy to set up and integrate via forms to one website. While the code seems to slow down the page, it works flawlessly. Also, I didn't have to install plugins, something commonplace for many other WordPress solutions, so that is a plus. **What do you dislike about iContact?** I'm not too fond of anything that slows down my pages. However, that is a tradeoff I have to accept if I don't want to install a plugin. **What problems is iContact solving and how is that benefiting you?** I can design and prepare a weekly newsletter in a few steps. What I like the best is the complete control of the content, from the design to successful delivery. ### 36. I Contact Customers for 24.7.12.365 with iContact **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler G. | Staff Pre-sales Solutions Engineer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2022 **What do you like best about iContact?** Streamlines email marketing by automating email creation and high volume sending. **What do you dislike about iContact?** I do not have even a slight aspect that I dislike on my end. **What problems is iContact solving and how is that benefiting you?** Manage deliverability of each email sent. Automated email responders. ### 37. Dynamic Performing Campaigns **Rating:** 4.0/5.0 stars **Reviewed by:** FALLON P. | Administrative Specialist , Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about iContact?** Easy to use and has ability to send bulk messages. **What do you dislike about iContact?** I haven't come across anything I can complain about. **What problems is iContact solving and how is that benefiting you?** We have utilised proprietary reporting for complete analysis of our sending performance so to strengthen our brand. ### 38. Eunique Paths via Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Mike H. | Chief Information Officer , Research, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about iContact?** We do make special days even more special by automating personalized that triggers specific dates. **What do you dislike about iContact?** Arrangements of templates are confusing to new users. **What problems is iContact solving and how is that benefiting you?** We have already builded unique paths for our customers with email marketing automation. ### 39. Best affordable email marketing Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul N. | o, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2022 **What do you like best about iContact?** iContact is best for people who wants to pay less budget and more results. Personalized user interface makes it easy to use. Great features in affordable range makes more useful. **What do you dislike about iContact?** iContact has a great features but they need to improve in their scheduling features which is not available. Otherwise it works very well. Sometimes landing page loading speed is low which needs to they work on it. **What problems is iContact solving and how is that benefiting you?** The basic fulfillment of of low budget customers which iContact can do very well. It increases the productivity of the business which leads to improve in the performance of the business. ### 40. Great Professional Bulk Email Sender **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2022 **What do you like best about iContact?** I can send more than 20k+ emails at just one click and it also manages every prospective at one place. **What do you dislike about iContact?** Software loading time can be bit faster. **What problems is iContact solving and how is that benefiting you?** I was unable to send bulk emails to all my customers. Instead, iContact helps me to send bulk emails easily at an affordable price. ### 41. I contact is the best for email marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly B. | Engineering manager , Insurance, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2022 **What do you like best about iContact?** With it we are able to collaborate on tasks via communication channels **What do you dislike about iContact?** I have like all it works good, icontct is amazing **What problems is iContact solving and how is that benefiting you?** It send high volume of marketing emails within a time ### 42. Dynamic Audience Growing **Rating:** 4.0/5.0 stars **Reviewed by:** Philip U. | Experienced Financial Analyst , Utilities, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2022 **What do you like best about iContact?** How wonderful we personalize our messages and automate our communication. **What do you dislike about iContact?** Messages reach targeted audiences at right time. **What problems is iContact solving and how is that benefiting you?** We have a landing page to transact all our cloud operations. ### 43. icontact Is an Iconic Email Marketing Program **Rating:** 4.5/5.0 stars **Reviewed by:** Jamie S. | Human Resources Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2022 **What do you like best about iContact?** Eradicated traditional marketing which were tedious and time consuming by automating email ads. **What do you dislike about iContact?** Unavailability of WYSIWYG editor and domain registration tools. **What problems is iContact solving and how is that benefiting you?** Creating and sending high volume marketing emails. ### 44. My 7+ Yos iContact Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Rae L. | Senior Executive Secretary, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2022 **What do you like best about iContact?** Capabilities for customizing and sending large outbound marketing emails. **What do you dislike about iContact?** To use premium features it requires to pay. **What problems is iContact solving and how is that benefiting you?** Sending and managing emails deliverability. ### 45. Solid overall email software **Rating:** 5.0/5.0 stars **Reviewed by:** William W. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2022 **What do you like best about iContact?** Signing up and starting basic email campaigns is relatively easy. Though it helps, users don't have to have advanced computing or technical email knowledge to implement basic campaigns. We can import our existing contact lists and integrate them into new or existing campaigns. iContact has an abundance of email templates that can be edited with intuitive and uncomplicated editing features. **What do you dislike about iContact?** The automation capabilities are good, but don't allow for as complete of a hands-off and self-adapting experience as in other email marketing applications. **What problems is iContact solving and how is that benefiting you?** iContact gives us web tools that provide a doorway into our organization. Website visitors and those that receive emails or read social media or blog posts can connect to our iContact forms and sign up for events, to receive learning resources or to get directly added to marketing lists. This allows us to regularly reach out to contacts that already have an interest in our company, products and services. Maintaining meaningful communications with our contacts has helped us to increase promotion inquiries and business development. ### 46. Great service for email marketing **Rating:** 3.5/5.0 stars **Reviewed by:** Wanda C. | Senior Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about iContact?** I like that it offers the analytics that other e-marketing programs have, it has a very easy to use interface with a ton of useful features and a large database with helpful articles and webinars explaining all the features, it also has good tools for manage subscribers and classify them into groups for different purposes, I also like that it has a large number of content blocks available to create your own custom emails, I also love the simplicity of mailerlite and the easy to use templates and design blocks. **What do you dislike about iContact?** There are some features that I think should be implemented, I would like to be able to deliver messages at the moment when users generally open the messages we send. **What problems is iContact solving and how is that benefiting you?** It is a fully functional email marketing software to provide clients with exponential campaigns, it has the best combination of ease of use, affordability and marketing power of all the platforms I have tried, it has also allowed me to manage my clients and the base. of contact data easily and efficiently, it also helps me save time and important resources, the ease of use has dramatically increased my production and greatly improved my workflow. ### 47. I Contact Customers & Prospects via iContact **Rating:** 4.5/5.0 stars **Reviewed by:** Barry W. | Park Program Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2022 **What do you like best about iContact?** Segmentation of contacts into targeted lists is what I gives kudos bout iContact. **What do you dislike about iContact?** After deleting a contact it might get addee automatically after integrating with external apps. **What problems is iContact solving and how is that benefiting you?** Sending large quantities of emails within a blink and managing their deliverability. ### 48. iContact is One of the Best Email Services Out There **Rating:** 5.0/5.0 stars **Reviewed by:** William W. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2017 **What do you like best about iContact?** Our strategic advisor is really kind, funny, and very helpful for our email marketing needs. She goes over our account each month with us and takes the time to help us out and make sure we're understanding and doing everything correctly. I also really love their system, simple to use and effective. We can include and exclude lists to send an email to, schedule it in advance, and forget about it. We can also see the history of a contact - what they open and how many times. Their clicks, etc. This makes it so we can send to people who open our emails, ensuring we don't get blocked by the major email providers. They have excellent customer service! **What do you dislike about iContact?** Sometimes sending and uploading lists can be a long process, but it is worth it to ensure you're sending to the right contacts. The HTML editor can be funky at times, but it is handy. **Recommendations to others considering iContact:** There are a lot of advantages and customization in using iContact to get the most out of your email list! Excellent customer service - they're always there if you need help or suggestions. They can even help write your email or build it, make subject line suggestions, and analyze account metrics information. Good organization of your list and list hygiene as well. **What problems is iContact solving and how is that benefiting you?** We have been able to succeed at email marketing with iContact. Our emails don't get blocked by major service providers because through iContact, we can only send to people who open our emails, so we don't get marked as spam. Our open rates have increased, and complaints have gone down. We still see the same amount of response or even more through doing this! ### 49. The worst customer service ever **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2022 **What do you like best about iContact?** The finished product looks OK, not any better than Mailchimp or Constant Contact. **What do you dislike about iContact?** The program is clunky and there's a known glitch that keeps the emails from going to social media, especially Facebook, which makes the emails much less effective. It takes a ridiculous amount of time for customer service to get back to you. I don't mean an hour. I mean days or weeks. Apparently they don't understand that these emails are time sensitive. They also send the response in a "noreply" email so you can't have a dialogue. I gave it three tries. They struck out. **What problems is iContact solving and how is that benefiting you?** More bounces than other programs. Hard to understand their reports, not enough information and I'm going back to Mailchimp ### 50. Dedicated email marketing and automation studio **Rating:** 4.5/5.0 stars **Reviewed by:** Rukmani D. | Marketing Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2021 **What do you like best about iContact?** The positive aspects of iContact are that it is simple to use, straightforward, and offers reasonable pricing for everything included in the subscription. Furthermore, their customer support team is also outstanding, and they are always prepared to go above and above to assist users. **What do you dislike about iContact?** Even though they just implemented a drag and drop-based email template creation option, the interface is not particularly intuitive and requires greater flexibility and smoother usability. Additionally, The price plan is expensive when a specific volume of email addresses is required; instead, they should consider offering bulk pricing plans. **What problems is iContact solving and how is that benefiting you?** The all-inclusive experience with iContact has been beneficial. With relative ease, it allows us to manage a vast volume of email addresses from customers and leads and send them regular updates, offers, and newsletters from our company. However, it is quite limited in terms of its drag and drop-based email template and landing page creation features. ## iContact Discussions - [how can i contact to support ?](https://www.g2.com/discussions/how-can-i-contact-to-support) - 2 comments, 2 upvotes - [Is it possible to add an option for a user to add an email back in when accidentally deleted?](https://www.g2.com/discussions/45777-is-it-possible-to-add-an-option-for-a-user-to-add-an-email-back-in-when-accidentally-deleted) - 1 comment, 1 upvote - [Is it possible to use this tool for un-registered data base?](https://www.g2.com/discussions/16234-is-it-possible-to-use-this-tool-for-un-registered-data-base) - 1 comment, 1 upvote - [Is there anyway to get an A/B testing feature?](https://www.g2.com/discussions/11952-is-there-anyway-to-get-an-a-b-testing-feature) - 1 comment, 1 upvote - [How many messages can I send a month?](https://www.g2.com/discussions/email-marketing-b7202089-5dea-4d8b-b1a4-19aaa1a69a7b) - 1 comment, 1 upvote - [View iContact pricing details and edition comparison](https://www.g2.com/products/icontact/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+09%3A40%3A32+-0500&secure%5Bsession_id%5D=36d590ba-4b37-4525-a5a1-0e724ac2457e&secure%5Btoken%5D=cc124addae94ef29852645ec073836addf7d7e260e05eeec82d6ecd6e2b7515c&format=llm_user) ## iContact Integrations - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) ## iContact Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Reporting & Analytics** - A/B Testing - Basic Reporting **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration ## Top iContact Alternatives - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - 4.3/5.0 (12,653 reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 4.1/5.0 (7,203 reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,169 reviews)