Platform is simple to navigate, customer service is excellent Review collected by and hosted on G2.com.

There are no downsides. I am happy with the company Review collected by and hosted on G2.com.

Icon software keeps non-profit compliant with the IRS.

Icon Software is constantly improving the accounting process, reconciling bank statements and payroll, to be more user friendly and efficient. Review collected by and hosted on G2.com.

As far as our experience has been, there is no direct deposit of payroll. We have employees that have been requesting this. Review collected by and hosted on G2.com.

The fund accounting works great - especially for the price. Review collected by and hosted on G2.com.

.payroll does not do direct deposits

.reports are limited

.only inports data from selected banks

.does not inport credit card data

.does not allow for credit card sub accounts. We have one main CC account with several individual cards issued to different individuals. Review collected by and hosted on G2.com.

We have been using Icon for a number of years now and I have been impressed from the beginning. We switched to Icon from another church management program and the process was easy, especially with the help from their customer support people. We use it daily for all of our accounting and membership needs, and while it is very comprehensive, it is also easy to use. The very few times I have had a problem, customer support has always been excellent in resolving my issue in a single call. It has features beyond our needs, is frequently updated with new and/or improved features, is easy to implement, easy to use and integrates all of our membership and accounting needs into one awesome software package. I highly reccomend Icon to any church looking for a new software management system. Review collected by and hosted on G2.com.

I see no dowsides to the software, it fulfills our needs 100%. Review collected by and hosted on G2.com.

The software is very user-friendly, and the customer service is top-notch! I can honestly say I have never had better customer service with a program. I am very new to bookkeeping and I feel like I was calling every day to get help. I never felt like I was inconveniencing them or dumb for asking the questions. Review collected by and hosted on G2.com.

Maybe just the ability to customize more on the household page Review collected by and hosted on G2.com.

The staff at Icon are very quick to respond any time I have a question. Their answers are easy to understand and get straight to the point. Review collected by and hosted on G2.com.

When I send a group email from Icon it woul be great to have a reply all option. Review collected by and hosted on G2.com.

IconCMO was easy to set up, used double-entry accounting system and was the best product that had I found for the price in 2013 when we planted a new congregation in Fulshear. After using Quickbooks and Excel spreadsheets at another church, I found IconCMO much easier to use. Recording contributions was easy and the year end statements were a breeze. The product is continually updated with new features and functionality and pricing remains very reasonable. The payroll option and the ability to import contributions from Vanco was a timesaving feature that I wish we had used earlier. Review collected by and hosted on G2.com.

After using IconCMO for so many years, sometimes the enhancements and additional features take time for me to learn how to use and make me a little less productive for a short period of time. Review collected by and hosted on G2.com.

We like IconCMO because it is cloud-based and very accessible. Help Files, blogs and Customer Service all are provided as good resources for the best practices for managing a church member database. Review collected by and hosted on G2.com.

One must get used to the application's architecture and how to drill into the areas desired. Review collected by and hosted on G2.com.

It is fairly intuitive and easy to use with little training. Review collected by and hosted on G2.com.

It has some limitations that can be frustrating for administration needs. Review collected by and hosted on G2.com.

ICON is by far superior to any fund accounting/donation tracking system out there. The accounting segment is incredibly robust and allows full operational control, unlike other accounting software that looks flashy but processes transactions that are difficult to undo or manipulate in a way that makes sense. The integration between donation tracking and accounting is also a wonderful feature for those who are used to tracking donations with one software and having to input the accounting in another. While it might take a little while to be comfortable with the level of control the user can execute, they will eventually realize the freedom they've been given and love it as much as I do! I also really appreciate their customer service both via email and phone. They are very good at responding to questions and concerns as well as customer feedback on module upgrades. Review collected by and hosted on G2.com.

There is very little I dislike about ICON. If anything, I would say that there are a few features that are still being refined and upgraded, but ICON is committed to customer feedback and the constant improvement of its product. I have been a customer for 10 years now and have seen this at work. They are working hard to set the standard as the premier fund accounting program. Review collected by and hosted on G2.com.