---
title: ICOMM Reviews
meta_title: 'ICOMM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how ICOMM works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---


# ICOMM Reviews
**Vendor:** ICOMM  
**Category:** [Telecom Expense Management (TEM) Solutions](https://www.g2.com/categories/telecom-expense-management-tem-solutions)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About ICOMM
ICOMM is a provider of Telecommunications Management services, including TEM, Voice Infrastructure Support, Mobility Management and Telecom Consulting.




## ICOMM Reviews
  ### 1. Good Program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christina H. | CSO , Enterprise (> 1000 emp.)

**Reviewed Date:** March 31, 2019

**What do you like best about ICOMM?**

I like best that this program is very easy to navigate

**What do you dislike about ICOMM?**

I dislike that it takes a while to learn

**What problems is ICOMM solving and how is that benefiting you?**

Assisting technicians with troubleshooting and adding devices 


## ICOMM Discussions
  - [What is ICOMM used for?](https://www.g2.com/discussions/what-is-icomm-used-for)

- [View ICOMM pricing details and edition comparison](https://www.g2.com/products/icomm/reviews?open_modal_url=%2Fproducts%2Ficomm%2Fwishlists%3Fhost_path%3D%252Fproducts%252Ficomm%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-09+21%3A57%3A58+-0500&secure%5Bsession_id%5D=647b5646-bbfe-4e71-a42d-2c6e446c1ae9&secure%5Btoken%5D=6a94f82c81ca29b56c5b601dbba4f5a6772cfeecb2fcf66878f63ebf6d76bcea&format=llm_user)

## ICOMM Features
**Spend Management**
- Expense Management - TEM
- IT Spend Audits - TEM
- Procurement Management

**Resource Management**
- Contract Management - TEM
- Mobile and Landline Management - TEM
- Asset Management - TEM
- Call List Management
- Call Center Management
- Performance Management
- Contact Management
- Unattended Call Management
- User Management
- Calendar Management
- Discount Management
- Inventory Management
- Audit Management
- Invoice Management
- Workflow Management

**Operations**
- Business Intelligence - TEM
- SaaS or Licensure - TEM
- Outsourced Deployment - TEM
- Compliance - TEM
- Third-Party Integrations

**Additional Functionality**
- Multi-Location
- Auto-Dialer
- Call Duration
- Activity Tracking
- Voice Mail
- Inbound Reporting
- Call Scripting
- Real-Time Reporting
- CRM
- AI Copilot
- API
- Automatic Call Distribution
- Call Volume
- Call Routing
- Call Tracking
- Interaction Tracking
- Customizable Reports
- Call Reporting
- Lead Capture
- Cost Analysis
- By-Extension Reporting
- IVR
- Activity Dashboard
- Billing & Invoicing
- Reporting & Statistics
- Generative AI
- Call Logging
- Data Import/Export
- Call Transfer
- Fraud Detection
- Outbound Reporting
- Callback Scheduling
- Caller ID
- Who Answered Log
- Call Recording
- Internal Cost Allocation
- Fixed Line Compatibility
- Contract Negotiation
- Invoice Processing
- Call Monitoring
- Chargeback Tracking
- Mobile Line Compatibility
- Asset Tracking
- Customer Database
- Billing for Voice
- Alerts/Notifications
- Inventory Tracking
- Billing for Data
- Cost Tracking
- Self Service Portal
- Ad hoc Reporting
- Usage Tracking/Analytics
- Inventory Optimization
- Scheduled/Automated Reports

## Top ICOMM Alternatives
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