The upsides are the ability to grow with the system in many ways. The base core of the system does require those who use it, to be part of the main pathways. It's very robust and the support is amazing once you understand the best way to communicate with support, based on whether you want a configuration change, how-to advice, or add-ons. The chat feature in the help, support section is extremely efficient. Review collected by and hosted on G2.com.

I can be time consuming to learn the best way to communicate with support. It's important to utilize terms based on the iCims system, and not layment verbiage. The reports can be difficult to drill down, but on the upside, they can be administered in numerous ways of which most ATS systems can't facilitate. Review collected by and hosted on G2.com.

I love the ease of SkillSurvey. Before using SkillSurvey, we conducted manual reference checks. This saves time and allows HR to focus on other aspects of work. The references leave honest feedback regarding strengths and opportunities. The system is easy to navigate. From past experience, I know that SkillSurvey will partner with you if you are unable to find a survey that fits the job you're recruiting for.

We also utilize SkillSurvey for exit interviews. This allows us to pull easy analytics to look at trends.

SkillySurvey also integrates easily with Workday.

Customer Service before and during implementation was great! The team was knowledgeable and friendly! Review collected by and hosted on G2.com.

The limitations of reporting for survey questions a user has created compared to surveys SkillSurvey has standardized. Review collected by and hosted on G2.com.

Customization, amount and types of reporting that is able to be done. Review collected by and hosted on G2.com.

Support/tech support, long lead times to get things done, many changes require interacting with the help desk instead of allowing system admins ability to do so themselves. Not UI friendly or intuitive. Review collected by and hosted on G2.com.

It offers a lot of features for streamlining the hiring process. What we like the most is its user-friendly interface, which simplifies the recruitment process for both talent team and candidates. It helps us to manage everything from job postings to candidate screening in a way that makes the experience smoother and more efficient. Review collected by and hosted on G2.com.

I think for new users or those not very tech-savvy, the platform can be a bit overwhelming at first. While it’s feature-rich, it can take some time to fully understand all the tools and how to customize them effectively. Review collected by and hosted on G2.com.

User Friendly Interface

You can customize the workflows.

You can communicate with the candidates through the platform Review collected by and hosted on G2.com.

Sometimes it is a bit slow, when I'm working with a lot of data Review collected by and hosted on G2.com.

Strong reporting capability, highly customizable. Review collected by and hosted on G2.com.

not many api integrations with vms systems. Review collected by and hosted on G2.com.

I like that icims is a one stop shop for talent recruiting. There are so many features to use. Our team uses it daily and couldn't get by without it. The customer support is always ready to help, if needed. Review collected by and hosted on G2.com.

The downside to me is the difficult interface. I get lost sometimes with all of the features and have trouble figuring things out without help. It is not always easy to use but does get better with repeated use. Review collected by and hosted on G2.com.

It is easy to use and I really appreciate the interface of the software. Review collected by and hosted on G2.com.

It can sometimes be slow. I think the layout could use a little bit of work but you grow used to it. Review collected by and hosted on G2.com.

Being able to configure personalized dashboards, setting each HM and recruiter up for success. Review collected by and hosted on G2.com.

The referral process and iForms. I wish the referral process was more straight forward, and that we could update the iForms on our own. Review collected by and hosted on G2.com.

We have a multi-brand function and it organized those different divisions well. Review collected by and hosted on G2.com.

The ability to talk with other platforms and offer management is inconvenient for a high volume team.

Hiring manager feedback Review collected by and hosted on G2.com.