NC
Nick C.
Sr. Talent Acquisition Specialist
Enterprise (> 1000 emp.)
"A very user-friendly ATS"
5/5
What do you like best about ICIMS?

It's easy to navigate and organize everything. It's also very easy to customize dashboards and the user interface. The customer support is always above par and it's super easy to use and it integrates with other tools we use here. I use it everyday! Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

I wish there was a better way to review and search past applicants or a pipeline. Review collected by and hosted on G2.com.

Savannah B.
SB
Savannah B.
Doctor Of Physical Therapy
Mid-Market (51-1000 emp.)
"Efficient Candidate Organization and Selection"
4/5
What do you like best about ICIMS?

I like how organized it is in different groups and how easy it can be to find a candidate. There is an ease of implementation as I do use it to do my job. Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

I do wish there was AI generation where it could feed out resumes for candidates that are not qualified as well as combine profiles automatically when there are duplicate profiles for 1 candidate. Review collected by and hosted on G2.com.

SH
Sabra H.
Talent Acquisition Operations Specialist
Enterprise (> 1000 emp.)
"Amazing System with Superior Support"
5/5
What do you like best about ICIMS?

ICIMS is not only easy to use and integrate, it's completely customizable and flexible to our business needs. My favorite thing about iCIMS is the support received. There are additional trainings, webinars, a community resource, and when all else fails, the iCIMS support team is always an available and willing resource to use for our business needs. Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

The system can be customizable, but almost to a fault. This sometimes causes things to become cluttered or overwhelming. Review collected by and hosted on G2.com.

TL
Tiffany L.
Engagement and Events Specialist
Enterprise (> 1000 emp.)
"Helpful Tool, Outdated Interface"
3/5
What do you like best about ICIMS?

I appreciate the overall capabilities of the iCIMS Talent Cloud tool. We've been able to onboard our recruiters to self serve pulling candidate information to connect with post-events. The landing pages end up looking great, but we've had to use our own creative/assets to improve it. Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

I wish there were more templates to build the landing pages and forms. The interface feels a little outdated and not the easiest to navigate for a first-time user. Review collected by and hosted on G2.com.

Christian H.
CH
Christian H.
HR Manager
Mid-Market (51-1000 emp.)
"User Friendly Talent Platform"
4.5/5
What do you like best about ICIMS?

iCIMS talent cloud is user friendly. It is not hard to learn and can be taught to any team member. It allows you to track all of your talent in one easy location and clearly move them between the steps of recruiting. There are plenty of extra tools to utilize form scheduling, tracking, notes, and more all in one easy location. Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

We are having troubles integrating the interview scheduling, and some minor bugs of collecting info such as emergency contact relationship and being correct # of digits for phone number Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Mid-Market (51-1000 emp.)
"Powerful but sometimes glitchy"
3.5/5
What do you like best about ICIMS?

I like the way iCIMS presents information and keeps me on track. I especially like the messaging capabilities and have come to rely on them heavily in my work. There also seem to be infinite possibilities for extracting data for reports which is also a big plus. Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

I use iCIMS pretty much all day every day. Often there are glitches, particularly with the messaging features which I find particularly annoying. I often have to log out and log back in to reset connections or something. Lots of "bad gateway and inability to authenticate" messages that occur randomly. Some days it's several times a day. Some days it's perfect. Review collected by and hosted on G2.com.

Response from Jenine Laviola of ICIMS

Thank you for your feedback. We understand that the platform may have a learning curve for new users, and we're continuously working to improve the onboarding experience and provide comprehensive training resources. Thank you for your feedback. We understand that the platform may have a learning curve for new users, and we're continuously working to improve the onboarding experience and provide comprehensive training resources.

Shawn S.
SS
Shawn S.
Director of Talent Acquisition
Hospital & Health Care
Enterprise (> 1000 emp.)
"iCIMS ATS - Easy to Use"
4/5
What do you like best about ICIMS?

iCIMS has a lot of functionality that we didn't have with our prior ATS or onboarding systems. The dashboards are great and can be customized. Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

There is a lot to learn from an admin side, but overall, the product is great. Recruiters can do a lot more here (texting, emailing, etc.) with candidates than before. Review collected by and hosted on G2.com.

Davidiene H.
DH
Davidiene H.
Senior Director of Talent Engagement
Enterprise (> 1000 emp.)
"Complex for a reason!"
4.5/5
What do you like best about ICIMS?

I have used multiple ATS systems in the past and iCIMS is the top performer. It is fully customizable to your teams' structure and needs. Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

As I said, it is a complex system compared to some of the other more simple ATS systems. You really have to have a solid team of professionals to explore all of the features that will benefit your team and process. It takes time to learn a complex system, so patience is key. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"iCIMS Talent Cloud - Efficieny Achieved!!!"
4.5/5
What do you like best about ICIMS?

I like that it's customizable to our specific needs. Whether we're hiring/onboarding from local talent, across the country, or in the middle east. We can quickly find and onboard candidates that have the right skills without reinventing the wheel each time. It also streamlines our efforts in recruitment, talent management, and ensures easy communication between the different teams. It also helps achieve our KPIs like time to hire & time to fill. Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

We've had a few hiccups with getting iCIMS to communicate with ADP. Or allowing each status to have more than one auto-launch action attached. Review collected by and hosted on G2.com.

Response from Jenine Laviola of ICIMS

We're glad to hear that iCIMS has been able to meet your specific hiring and onboarding needs, regardless of location. It's great to know that it has helped streamline your recruitment efforts and achieve your KPIs.

Stacey B.
SB
Stacey B.
Sr. Human Resource Specilaist
Enterprise (> 1000 emp.)
"iCIMS"
4.5/5
What do you like best about ICIMS?

User friendly! Love everything about it from onboarding to pulling reports. Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

Can be glitchy. Sometimes doesn’t retain information that was entered. Review collected by and hosted on G2.com.