--- title: ICIMS Reviews meta\_title: 'ICIMS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 989 reviews by the users' company size, role or industry to find out how ICIMS works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 989 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Talent Acquisition Suites url: https://www.g2.com/categories/talent-acquisition-suites ---

# ICIMS Reviews & Product Details

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ICIMS is the talent acquisition platform built to help organizations hire at enterprise scale. Powered by billions of hiring interactions and more than 25 years of expertise, ICIMS combines trusted AI with end-to-end hiring technology to help recruiting teams hire smarter, faster and with greater confidence across corporate, high-volume and frontline roles. Trusted by thousands of organizations worldwide, ICIMS continually innovates with responsible AI and a highly extensible platform designed to help customers adapt quickly to changing workforce needs, scale globally and turn talent acquisition into a strategic business advantage. Our platform includes ICIMS Hire and ICIMS High Volume Hiring (ATS), ICIMS Engage (CRM), ICIMS Employer Branding (career sites), and ICIMS Coalesce AI -- all designed to work together within an extensible ecosystem that supports how and where organizations hire.

* * *

Product Website
ICIMS
Seller
[ICIMS](https://www.g2.com/sellers/icims)
Discussions
[ICIMS Community](https://www.g2.com/products/icims/discuss)
Languages Supported

Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Georgian, Central Khmer, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Quechua, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa

Solution Type

All-in-One

Overview by
Jacquie Frye

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

3 months

[
View More Pricing Information
](https://www.g2.com/products/icims/pricing)

## ICIMS Integrations
(15)

What do users say about integrations?

Verified by ICIMS

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

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 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

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 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Criteria

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Hirevue

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Microsoft Entra ID

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Sterling Backcheck

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UKG Pro

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ZipRecruiter

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 ![Verified User in Building Materials](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Building Materials")
AB

Verified User in Building Materials

Enterprise (\> 1000 emp.)

2/12/2025

"Great talent platform, very versatile and easy to use"

4/5

What do you like best about ICIMS?

iCIMS is very versatile, you can customize it and make it fit to your needs. It is also very user-friendly Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

There are some options that need to be handled through support, would like to have the ability to be more independent.

Better KBAs would be highly appreciated Review collected by and hosted on G2.com.

What problems is ICIMS solving and how is that benefiting you?

Doing all Talent Acquisition & Onboarding activities through one platform Review collected by and hosted on G2.com.

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Response from Jenine Laviola of ICIMS

[Editedit](https://www.g2.com/survey_responses/icims-review-10826081/official_response/edit)

We're glad to hear that you find iCIMS versatile and easy to use. We understand the importance of independence, and we're continuously working to improve our self-service options. Your feedback on KBAs is valuable, and we'll take it into consideration for future enhancements.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

8/5/2024

"Easy to Navigate for Users and Candidates Alike"

3.5/5

What do you like best about ICIMS?

iCims Talent Cloud is user intuitive and easy to navigate. I love how easily it integrates with our current workflow. The AI-powered applicant tracking is a great way to automate the hiring process and allows for a more seamless recruiting experience for our candidates and internal team alike. I really enjoy the fact that it gives us more options to engage with candidates via texts and chatbots, especially in a world where phone calls are forwarded and emails are sent to spam. Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

Some downfalls of iCims Talent Cloud are that emails to candidates are sometimes sent directly to their spam folders. As a recruiter who likes to schedule phone interviews, a lot of my initial emails to candidates are lost, which means I have to resort to texting. = Review collected by and hosted on G2.com.

What problems is ICIMS solving and how is that benefiting you?

iCims is where we house all candidate applications, create job postings that push out to our career page, and is where we house onboarding documents for new hires. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

KF

kasey f.

HR Manager

Enterprise (\> 1000 emp.)

7/10/2024

"Great for certain applications"

2.5/5

What do you like best about ICIMS?

iCIMS talent cloud is a robust system that can do virtually anything. However in modern hiring it is too cumbersome to try and conduct HVH. In a corporate structure with limited but detailed hires it works well. Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

As mentioned in the previous section, trying to run a streamlined efficient process is virtually impossible. Even stripping the system down to single steps and limiting most functionality it is still more cumbersome than many other newer more agile systems. Also although API is there for most platforms our integration into UKG was a nightmare. Review collected by and hosted on G2.com.

What problems is ICIMS solving and how is that benefiting you?

We had no ATS prior to iCIMS being rolled out, so it has been better than the previous system. It is allowing us to track our hires better and run better reporting. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction")
UC

Verified User in Construction

Enterprise (\> 1000 emp.)

2/11/2025

"Recruitment Made Easy"

5/5

What do you like best about ICIMS?

the system makes recruitment organization easy. You can really assess all candidates and the stages that they exist in to provide leadership a better story. Reporting adds value to our team Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

Posting a poisiton should be simplified so that we do not need ot fill in so many steps. Review collected by and hosted on G2.com.

What problems is ICIMS solving and how is that benefiting you?

recruitment Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking")
AB

Verified User in Banking

Enterprise (\> 1000 emp.)

2/11/2025

"Good product, horrible implementation!"

2.5/5

What do you like best about ICIMS?

I love the ease of use for candidates. Reporting is robust. Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

The product is good, but we had a great deal of difficulty with implementation. Instead of the process being seamless, we went through no more than 4 implementation specialists over nearly a year's time. Review collected by and hosted on G2.com.

What problems is ICIMS solving and how is that benefiting you?

Eliminates manual process Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Business Supplies and Equipment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Business Supplies and Equipment")
EB

Verified User in Business Supplies and Equipment

Enterprise (\> 1000 emp.)

7/18/2024

"Leading Candidate tracking and candidate experience partner"

5/5

What do you like best about ICIMS?

iCIMS is easy to work with. They are responsive to requests, will work with you to create custom solutions. The system itself is flexible and has the ability to accomodate multiple processes at once. Given we operate differently in Canada than the US, this is critical in our quest to have a single source of truth for recruiting. We did not have to do extensive training for hiring managers and just have recorded 20 minute webinars for those that are new to the system. It is intuitive and the rollout was seamless.

We also subscribe to the onboarding and enhanced career site features. These significantly enhanced our candidate experience and drove increase engagement for our recruiting efforts. iCIMS has strong partnerships with vendors, which also us to integrate easily from sourcing tools to background check. We will be implementing our MS365 integration later this year!

Our implementation and customer service teams helped achieve a remarkable feat. We had only 12 weeks to set up and launch the ATS, Onboarding, Enhanced career site, and Offer Management with integrations back to HCM. Not only did we make the timeline, but the launch was wildly successful and the system was fully tested for the launch.

For the recruiters that are in the system everyday, it is an invaluable tool. They are able to communicate with candidates, launch background checks and assessments, and develop offers all in the same platform. It has streamlined their work considerably and they no longer have to toggle between systems.

The innovation roadmap is exciting with several new AI features coming to the system. We are thrilled to be partnering with a vendor that is focused on the future. Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

We have one feature that seems to not getting traction with our team. The text engagement feature does not seem to integrate into our recruiters workflow as well as we had hoped. The product works as intended, but with recruiters that are always on the go, they prefer to use their mobile phones for ongoing communication with candidates versus using the text engagement feature in icims. Review collected by and hosted on G2.com.

What problems is ICIMS solving and how is that benefiting you?

They helped us streamline our workflows to allow us to identify the right candidate faster and get them hired. It also helped increase the credibilty of our team in the organization because of the trasparency of dashboards. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

RG

Rebecca G.

Manager, Physician and APP Recruitment

Enterprise (\> 1000 emp.)

2/11/2025

"iCIMS Review"

3.5/5

What do you like best about ICIMS?

end-to-end talent acquisition, al-powered recruiting, seamless integrations, candidate engagement toold, data-driven insights and scalability. Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

Complex user interface, customization limitations, slow performance, customer support concerns and high cost. Review collected by and hosted on G2.com.

What problems is ICIMS solving and how is that benefiting you?

data driven insights so we can show our leaders trends in the marketplace and also where we are getting applicants. Review collected by and hosted on G2.com.

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Response from Jenine Laviola of ICIMS

[Editedit](https://www.g2.com/survey_responses/icims-review-10822073/official_response/edit)

Hello my name is Jenine and I am the Customer Marketing Program Manager here at iCIMS. We're glad to hear that you are benefiting from the data-driven insights provided by iCIMS. It's great to know that it's helping you showcase trends in the marketplace and track applicant sources. We apologize for any inconvenience you've experienced with the user interface, customization limitations, slow performance, and customer support. We appreciate your feedback and will use it to improve our services. If you need anything at all please don't hesitate to reach out. Jenine.laviola@icims.com

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Juan Carlos B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juan Carlos B.")
JB

Juan Carlos B.

Sales Recruiter 

Small-Business (50 or fewer emp.)

2/11/2025

"iCims has a lot of potential to become great"

3/5

What do you like best about ICIMS?

I believe that is the best feature of iCims. It really speeds up the recruiting process. Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

I honestly dont have any complains about the Talent cloud. Review collected by and hosted on G2.com.

What problems is ICIMS solving and how is that benefiting you?

It has really helped on the ATS side to help us keep track and really organized our information. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
AF

Verified User in Financial Services

Enterprise (\> 1000 emp.)

7/10/2024

"iCIMS is the perfect balance of features and value"

5/5

What do you like best about ICIMS?

Implementation was easy and very well-supported

Fully customizable

Easy self-serve administration along with responsive support

Smooth, intuitive UI

Endless features available, but only pay for what you need

Features & enhancements routinely added without additional cost

Extremely competitive pricing

Platform is very fast and very stable

Powerful reporting capabilities Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

Building more complex reports has a steep learning curve

"New" iCIMS UI is less visually appealing than their legacy UI Review collected by and hosted on G2.com.

What problems is ICIMS solving and how is that benefiting you?

Automated communications and onboarding tasks/paperwork has significantly reduced turntimes and error rates

Jobs are distributed to a wider range of career sites and job boards, resulting in more and better candidates in a shorter amount of time

Workflows are easy to follow, track, and audit

Reporting and analytics are easy to access and can be pulled on-demand, so it's easy to see and show how we're performing

The ability for managers to create job requests and enter offer details themselves has reduced error rates and freed up the Recruiting team for other projects Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security")
UC

Verified User in Computer & Network Security

Enterprise (\> 1000 emp.)

5/27/2025

"It could be better"

1/5

What do you like best about ICIMS?

I like the ability to write and route offers Review collected by and hosted on G2.com.

What do you dislike about ICIMS?

It seems too clunky, too many clicks needed to get anything done Review collected by and hosted on G2.com.

What problems is ICIMS solving and how is that benefiting you?

Route offers and reqs and completing onboarding online Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic Review from User Profile

## Questions about ICIMS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about ICIMS
](https://www.g2.com/products/icims/discussions/new)

GU

Guest User

What is iCIMS Talent Cloud used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/icims-talent-cloud-what-is-icims-talent-cloud-used-for)

 ![Agnes M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agnes M.")
AM

Agnes Montemayor
•
Last activity over 6 years ago

access same references

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/26639-access-same-references)

[
View all Discussions
](https://www.g2.com/products/icims/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

13 months

### Average Discount

11%

[
View More Pricing Information
](https://www.g2.com/products/icims/pricing)

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##### 
##### ICIMS Features

Platform

Customization 

Integration APIs

User, Role, and Access Management

Sourcing

Candidate Search

Career Page Configuration

Recruiting and Onboarding

Interview Scheduling

Onboarding

Sourcing and Candidate Identification

Platform Functionality

Sourcing and Candidate Identification

Job Posting

Interview Scheduling

[
View More Features
](https://www.g2.com/products/icims/features)

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##### Categories on G2

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