[
Icicle ERP Reviews
](https://www.g2.com/products/icicle-erp/reviews)

[
Icicle ERP Reviews
](https://www.g2.com/products/icicle-erp/reviews)

# Icicle ERP Features

##### 
## Inventory Management Platform Features (25)

Centralized Inventory Database

Manage and track all inventory records across warehouses and retail locations through a single unified database.

Inventory Level Dashboards

Maintain a visual on product stock levels throughout your facilities with flexible inventory dashboards.

Stock History Reporting

View the history of individual items and compare the sales performance of new to old stock in order to inform purchasing decisions.

Low Stock Notifications

Set low stock thresholds and receive automatic alerts when stock decreases to that level.

Bundles, Kits, & Variants

Automatically adjust inventory for product bundles, kit orders, and product variations within the system.

Asset Tracking

Use barcode or radio-frequency identification (RFID) technology with specialized readers or mobile applications to track inventory assets throughout warehouse facilities.

Inventory Forecasting

Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.

eCommerce Integrations

Integrate shopping carts, eCommerce platforms, POS, and payment gateways with the system to link inventory records between across platforms.

Accounting Integrations

Track inventory costs and costs of goods sold (COGS) with accounting software integrations.

Data Exporting / Importing

Transfer large volumes of inventory data records into and out of the system with built-in import / export tools.

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Transaction History

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Budget Tracking

Track actual spending to ensure it's in line with the planned budget

Cost Tracking

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Status Tracking

Track the status over time for a request, process, asset, or transaction

Demand Forecasting

Forecast customer demand using historical insights and simulations

Customer History

Access previous interactions or concerns to maintain customer relationships

Serial Number Tracking

Track and assign specific serial numbers to products

Status Tracking

Track the status over time for a request, process, asset, or transaction

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Demand Forecasting

Forecast customer demand using historical insights and simulations

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

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##### 
## Accounting (31)

Chart of Accounts

Deliver out of the box Chart of accounts that can be used across multiple companies or business units

AP Automation

Steam lines data entry by auto-populating recurring or predefined vendor values

AR Automation

Automation helps the user be more efficient by populating default customer data and setting up regular payments from clients.

Journal Entries

Auto-populate based on previously entered information, uplaode journal entries and schedule future entries.

Tags & Dimensions

Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc.

Cash Management

Match payments and invoices and perform bank reconciliation in multiple currencies

Payment Batches

Payments can be processed by batch without manual intervention

Payments Scheduling

Ability to schedule payments at predefined dates and times

Payment Settlements

Clearing of electronic payments to transfer funds from customers to suppliers

Payment Methods

Support multiple payment methods such as Automated Clearing House (ACH), credit and debit card, and wire transfers

AP Automation

Streamlines data entry by auto populating recurring or predefined vendor information and invoice details

AR Automation

Ability to populate default customer data, set up payments from clients and automatically match customer receipts to outstanding transactions.

Audit Trail

Automated, chronological tracking of activities that have affected a specific operation, procedure, event or record

Budgeting / Forecasting

Create and revise an unlimited number of budget, plan and forecast scenarios.

Collections Automation

The system automates the dunning process to help drive collections

Financial Statements

General reporting offered covers all of the standard financial statements and meets the basic needs of the business

Invoice Customization

The layout of the invoice template is fully customizable and allows users to add or remove fields and create new templates.

Journal Entries

Create journal entries based on previously entered information, schedule future entries, and allow Journal Entries to be uploaded from an external source.

Monitor Cash Positions

Ability to track cash positions across all accounts, banks, business units, and countries

Multi-Entity / Consolidation

Multi-ledger and multi-entity architecture, with automated consolidations, inter-entity transactions and eliminations

Payment Processing

Ability to manage, track and report on numerous payment types. Customize and automate complex purchase to pay work flow.

Recognition Rules

Automate recognition of revenue and expenses by defining recognition templates.

Reconciliations

Transactions are imported from source systems and automated matching reconciles majority of transactions using flexible, user defined matching and grouping rules.

Tags / Dimensions

Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc., which can also be used for reporting purposes.

Payments Scheduling

Ability to schedule payments at predefined dates and times

Payment Batches

Payments can be processed by batch without manual intervention

Payment Settlements

Clearing of electronic payments to transfer funds from customers to suppliers

Payment Methods

Support multiple payment methods such as Automated Clearing House (ACH), credit and debit card, and wire transfers

Business Process Automation

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Sales Automation

Automate processes to manage leads, contacts, opportunities and sales activities

Marketing Automation

Automate workflows and trigger campaigns based on customer actions

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##### 
## Inventory & Warehouse (8)

Inventory Tracking

Real-time inventory tracking. Maintains accurate "On Hand" information by matching reserved inventory requested on purchase and sales orders.

Inventory Costing

Ability to establish costing methods such as Average, LIFO, FIFO, and Specific Unit.

Product Master

Manage and track all inventory records across warehouses and retail locations through a single unified database.

Inventory Forecasting

Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.

Integrations

Integrate shopping carts, eCommerce platforms, POS, and accounting with the system to link inventory records across platforms.

Shelf Life

Manage the time length for which ingredients may be used and finished products stored and sold

Traceability

Ability to trace ingredients from supplier to warehouseing and production, and finally to the customer

Hazardous Materials

Identify hazardous materials and provide features for special storage and manipulation instructions

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##### 
## Purchasing (4)

Demand

Identify demand based on different types of sales orders and forecasting data.

Purchase Orders

Software supports purchase orders and provides the visibility needed to streamline the procure to pay process

In Transit

Track products and raw materials shipped by suppliers, from origin to destination

Receiving

Match the products received with the corresponding purchase orders and add them to inventory

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##### 
## Sales & Marketing (6)

Customer Master

Manages customer information including multiple ship-to and bill-to locations

ATP

Available to promise provides information on future availability of products that are either planned for production or purchased but not received

Order History

Track order history, from quotes to sales orders, invoices, and returns, as well as canceled orders and back orders

Returns

Manage return merchandise authorizations (RMS) approval processes and match with the original invoices

Credit Limits

Define and monitor credit limits by individual customer or categories of customers, including the option to put customers on hold

Pricing & Discounts

Manage various types of pricing and discounts associated with product categories and customer types

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##### 
## Manufacturing (8)

MRP

Determine what raw materials are required for production, based on demand, production capacity, and inventory availability

Formulas & Recipes

Define the structure of finished products to identify which raw materials, operations, and labor are needed to produce them

MPS

Create and implement master production plans for multiple production lines and locations

Shop Floor

Assign equipment and monitor shop floor activities during various production stages

WIP

Track work in process (WIP) across multiple production lines and manufacturing locations

Work Orders

Manage work orders for different types of activities such as production, rework, or maintenance

Co-Products & By-Products

Track products manufactured along with a standard product (co-products) and secondary products (by-products)

Batch Management

Production batches can be resized up and down to include new sales orders and to reprioritize production orders

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##### 
## Quality Management (7)

Inspections

Define and implement workflows for inspections, including rules for escalations and notifications

Rework

Identify rejected products and decide either they can be repaired or discarded

Waste

Track production waste such as scrap, as well as returns that cannot be repaired

Defects

Monitor product defects, identify causes and provide corrective actions to improve quality

Recalls

Define procedures to be implemented during recalls to limit their negative impact on the company and its customers

Compliance

Ensure compliance with regulations and standards for production, storage, packaging, and transportation

Customer Requirements

Manage customer specific quality standards and requirements

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##### 
## Distribution (5)

Picking & Packing

Define and implement optimal procedures to pick and pack products for shipping

Custom Packing

Create packing options that are specific to one or more customers and can be modified for new clients

Labelling

Create labels that are compliant with governmental standards and with customer requirements

Shipping

Plan deliveries based on inventory availability, transportation costs, and order priority

Tracking

Track shipments from warehouse to the destination, including drop shipments and multilocation shipping

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##### 
## HR (3)

Payroll

Payroll module or integration to an external payroll provider which automates the recording of payroll

Workforce Management

Manage personnel availability and allocate human resources to production and inventory operations

Time & Attendance

Track the time spent by employees performing various tasks related to production or inventory management

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##### 
## Management (7)

Approval

Use criteria to add or remove suppliers to/from approved lists.

Communication

Manage communications with suppliers on multiple channels such as phone or email.

Documents

Capture and maintain documents related to suppliers and their products or services.

Approval

Use criteria to add or remove suppliers to/from approved lists.

Communication

Manage communications with suppliers on multiple channels such as phone or email.

Documents

Capture and maintain documents related to suppliers and their products or services.

Receipt of Goods

Compare goods received with purchase orders and document variations

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##### 
## Performance (14)

Evaluation

Allows users to evaluate supplier performance using standard and custom KPIs.

Selection

Provide features to compare suppliers and choose the best option for various activities.

Supplier Risk Management

Identify, assess & manage risks that could arise from working with third-party suppliers to protect against disruptions in supply chain

Communications Management

Record and track all relevant internal and external communications

Vendor Master Data Management

Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing

Workflow Management

Create, design and manage workflows for repetitive tasks

Document Management

Store, manage, and track all electronic documents in a centralized location

Invoice Management

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Contact Management

Manage, organize, and store contact information

Vendor Management

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Inventory Management

Track and manage inventory levels to maintain proper supply

Procurement Management

Organize and manage all processes/procedures involved in purchasing goods and/or services

Supplier Management

Manage all supplier data and operations

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##### 
## Supplier Information (6)

Profiles

Create and manage supplier profiles that include contact and pricing information.

Supplier Qualification

The process of assessing potential suppliers based on required credentials, quality standards, etc.

Transaction History

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Profiles

Create and manage supplier profiles that include contact and pricing information.

Qualifications

Identify the services and products provided by suppliers, as well as certifications.

History

Track history of all interactions and business transactions with suppliers.

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##### 
## Back Office (36)

Allocation

Resources can be allocated and reallocated across multiple projects and portfolios.

Asset Register

Create a list of all the assets owed by a company.

Lean Management

Include lean project management features and best practices.

Maintenance

Track maintenance operations for the products sold, such as calibration or preventive maintenance

Organization Management

Organizes employees in an org structure that can be used throughout the application for reporting, permissions, etc.﻿

Payroll

Payroll module or integration to an external payroll provider which automates the recording of payroll

Portfolio Mix

Create the optimal mix of portfolios to achieve operational and financial goals.

Purchase Orders

Software supports purchase orders and provides purchasing personnel and accounts payable with visibility needed to streamline the procure to pay process

Requisition

Define requisition rules for various types of procurement.

Shift Scheduling

Plan employee work shifts according to availability and provide notifications to employees when they are scheduled.

Sourcing

Identify and assess suppliers for different products and services.

Status

Monitor the status of multiple types of assets.

Time & Attendance Tracking

Let employees track the hours they have worked through integrations with time tracking products or built in time tracking features.﻿

Warranty Management

Maintain information on warranties for the products delivered and for their components

Inventory Management

Track and manage inventory levels to maintain proper supply

Support Ticket Management

Allow customers/users to submit support queries and service requests

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Financial Management

Plan, manage, and track the financial activities of an individual or organization

Client Management

Manage contact details and communication with clients

Workflow Management

Create, design and manage workflows for repetitive tasks

Time Off Management

Track and manage employee time-off, vacation, and sick leave requests

Training Management

Track employee/learner's progression through training programs

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Vendor Management

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Supply Chain Management

Manage the planning and execution of supply chain activities

Payroll Management

Manage employee salary processes, data, taxes, and records administration efficiently

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Document Management

Store, manage, and track all electronic documents in a centralized location

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Warehouse Management

Manage and track operations and inventory within warehouses

Enterprise Asset Management

Helps users manage the maintenance of assets; offers reporting to identify areas for improvement

Sales Management

Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.

Project Management

Plan and coordinate all the resources, costs and time needed to execute assignments

Distribution Management

Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.

Marketing Management

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Resource Scheduling

Allocate and manage resources, such as employees, equipment, facilities, and other assets

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##### 
## Front Office (20)

ATP

Available to promise provides information on future availability of products that are either planned for production or purchased but not received.

Checkout Process

Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts.﻿

Configuration Rules

Rules ensure that users select only compatible options and that all required items are included﻿

Contact & Account Management

Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts.﻿

Customer Portal

Allows fully customizable portal for customer to enter tickets, provide feedback and communicate with service agents

Field Service Booking

Allows clients to book jobs through the desktop page or within the app.﻿

Field Service Dispatch

Notifies field service workers of their upcoming assignments.﻿

Product & Price List Management

Enter product/part numbers and manage the prices associated with them and allow users to use this information when creating quotes and sales orders.

Product Catalog

Allows users to search, filter, sort and select items to be added to quote﻿

Promotions and Discounts

Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes.﻿

Quote & Order Management

Allows users to create a quote that contain information on products, prices and associated discounts, which can be converted to sales orders.

Returns / Refunds

Functionality to allow users to process returns/refunds either via self service or contacting customer service.﻿

Storefront Design Tools

Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience﻿

Territory & Quota Management

Assign and manage sales quotas and territories. Track progress against quotas. Change as needed.﻿

Tickets

Creates and assigns support tickets, scheduling them in a timely manner.﻿

Visual Configuration

Images can be displayed of options to enable users to visualize product options as it is being configured﻿

HR Management

Automates core HR functions such as talent management, employee evaluation and learning management

Task Management

Create, manage and track all task activities and progression

Customizable Fields

Customize data fields to support various needs and use cases

Purchase Order Management

Create, send, and track purchase orders and their statuses

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##### 
## Integration (11)

Breadth of Partner Applications

To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.

Data Import and Export Tools

Ability to input, modify and extract data from the application in bulk through a structured file.

Integration APIs

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

Productivity Tools

Tools to facilitate the production of information and promote efficiency

Real-Time Data

Receive data and information in real time

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Data Analysis Tools

Analyze survey results via statistical testing or crosstabs directly within the software

Accounting

Provide integration with accounting and financial management software

Payments

Integrate with payment gateways and enterprise payments software

ERP

Deliver integrations with accounting modules of ERP systems

Procurement

Allow integration with procurement software, such as Procure To Pay, RFP and Spend Management

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##### 
## Logistics (14)

Centralized Inventory Database

Manage and track all inventory records across warehouses and retail locations through a single unified database.

In Transit

Track products and raw materials shipped by suppliers, from origin to destination.

Inventory Forecasting

Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.﻿

Inventory Pricing and Costing

Ability to establish multiple price levels and choose between multiple costing methods such as Average, LIFO, FIFO and Specific Unit.

Inventory Reporting

Customizable reporting allows insight into usage of inventory and services.

Inventory Tracking / Ordering

Real time inventory tracking. Maintains accurate "On Hand" infomation by matching reserved inventory requested on purchase and sales orders.

Picking Methods

Support multiple picking methods such as batch, wave, or zone picking.

Picking Planning

Create schedules for picking activities based on inventory availability.

Receiving

Match the products received with the corresponding purchase orders and add them to inventory.

Shipping Options

Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies.﻿

Manufacturing Planning

Supports the effective planning of manufacturing production based on materials, labor, and machinery.

Cross Docking

Manages the transfer of products between incoming and outgoing shipments

Receiving

Provides features to automate and simplify recieving such as tracking lot numbers

Pick & Pack

Helps users pick products from multiple locations and prepare them for packing

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##### 
## Platform (28)

Customization

Allows administrators to customize to accommodate their unique process. Includes ability to create custom objects, fields, rules, calculations, and views.

Internationalization

Enables users to view and transact business with the same content in multiple languages and currencies.

Output Document Generation

Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.

Performance and Reliability

Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

Workflow Capability

Automates a process that requires a series of steps that typically require intervention by several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.

Mobile Access

Access software remotely via mobile devices

Integration

Delivers APIs and standard integrations with other software systems.

Security & Privacy

Complies with security and privacy regulations and standards.

Mobile Access

Allows users to access the software using mobile devices.

Flexibility

Facilitates software configuration without the need for technical experise.

Incident Reporting

Captures food quality incidents and reports them to supplier for reimbursement. Also supports internal auditing reports for food safety or quality incidents.

Integrations

Integrates with food ERP systems or foodservice distribution platforms to support distribution operations.

Recipe Management

Stores recipes for prepared food items, with all nutritional and food safety information readily accessible.

Purchase Order Management

Create, send, and track purchase orders and their statuses

Recall Management

Remove or recall products from the market

Inventory Management

Track and manage inventory levels to maintain proper supply

Production Management

Manage the end-to-end production process for manufacturing operations

Product Lifecycle Management

Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment

Workflow Management

Create, design and manage workflows for repetitive tasks

Order Management

Manage and track customer orders for goods, investments, or any other purchases

Alerts

Receive email and/or text alerts to manage overdue tasks, verify approvals, and access priority tasks.

Documentation

Allows users easy access to centralize documents and records.

Financial Management

Provides real-time visibility into the financial state of the business.

Dashboards

Allows users to monitor compliance in once place by creating dashboards.

Reporting

Generates standard and custom reports for a number of uses, including: audit documentation, recall reports, revenue, safety reports, and inventory trends.

Integrations

Integrates with food ERP systems or foodservice distribution platforms to support distribution operations.

Safety Checklist

Includes interactive food safety checlist where saefety information is readily accessible.

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##### 
## Production (12)

BOM

Define the structure of finished products to identify which raw materials, operations, and labor are needed to produce them.

Defects

Monitor product defects, identify causes and provide corrective actions to improve quality.

Identify Demand

Calculate demand by consolidating data from multiple sources.

Inspections

Define and implement workflows for inspections, including rules for escalations and notifications.

Manage Resources

Track resource availability for raw materials and production capacity.

MPS

Create and implement master production plans for multiple production lines and locations.

MRP

Determine what raw materials are required for production, based on demand, production capacity, and inventory availability.

Production Plans

Generate production plans based on demand and resource availability.

Rework

Identify rejected products and decide either they can be repaired or discarded.

Shop Floor

Assign equipment and monitor shop floor activities during various production stages.

Waste

Track production waste such as scrap, as well as returns that cannot be repaired.

WIP

Track work in process (WIP) across multiple production lines and manufacturing locations.

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##### 
## Reporting & Analytics (4)

Custom Reporting

Reports created by the user to cater to specific requirements. If you can build it in Excel, you can build it in the custom report writer

Dashboards

An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization's Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance

Integration

Provide integration with analytics and business intelligence software, or specialized products such as Corporate performance management solutions.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

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##### 
## Multichannel inventory management (3)

Warehouse Inventory Transfer

Allows users to create warehouse-to-warehouse transfers knowing the exact stock levels for both locations when sending and receiving

Multichannel Inventory Syncing

Allows users to sync inventory across multiple stores, marketplaces, and warehouses

Multi-Warehouse Routing

Allows users to connect sales channels to specific warehouses.

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##### 
## 3PL inventory management (27)

Client management

Allows users to manage all thier clients on one system

Marketplace connections

Allows users to connect marketplaces for each client

3PL inventory tracking

Allows inventory tracking for specific customer required attributes such as lot, serial, style/color/size

Returns Management

Track and facilitate returns of products sold

Order Management

Manage and track customer orders for goods, investments, or any other purchases

Shipping Management

Manage and track orders being shipped to customers

Discount Management

Track products that are for sale at a reduced price or part of coupon promotions

Fee Management

Track collected or paid charges for services performed or access granted

Consignment Management

Manage goods purchased or received from third-party suppliers/consignors

Layaway Management

Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance

Gift Card Management

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Manufacturing Inventory Management

Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations

Multi-Channel Management

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

eCommerce Management

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

Retail Inventory Management

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Reorder Management

Purchase and replenish product stock based on inventory levels and needs

Warehouse Management

Manage and track operations and inventory within warehouses

Purchase Order Management

Create, send, and track purchase orders and their statuses

Barcode/Label Management

Print and scan barcode or labels

Shop Floor Management

Manage and control operations that take place on the shop floor or factory floor

Supplier Management

Manage all supplier data and operations

Inventory Management

Track and manage inventory levels to maintain proper supply

Item Management

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Pricing Management

Tool used to determine accurate pricing and product eligibility for borrowers

Invoice Management

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Sales Order Management

An order generated by a seller to a customer, containing details about products or services

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## Inventory Management (9)

Inventory Tracking

Real-time inventory tracking. Maintains accurate "On Hand" information by matching reserved inventory requested on purchase and sales orders.

Inventory Costing

Ability to establish costing methods such as Average, LIFO, FIFO, and Specific Unit.

Product Master

Manage and track all inventory records across warehouses and retail locations through a single unified database.

Inventory Forecasting

Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.

Integrations

Integrate shopping carts, eCommerce platforms, POS, and accounting with the system to link inventory records across platforms.

IoT Integration

Integration with Internet of Things devices to automate real-time tracking, data collection and other processes

Vendor Managed Inventory

Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer

Customer Portal

Provides customers with a web portal in which they can view invoices as well as batch levels and changes in inventory

Cycle Counting

Provides users with features to verify item locations and quantities

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##### 
## Analytics (18)

Reporting

Provides users with automated reports and dashboards on all demand plans, and forecast KPIs

Segmentation analysis

Allows users to perform ABC and XYZ analyses and assess forecastability with rules adjustable by business users.

Product lifecycle

Allows users to forecast the demand impact of events such as new product launches product up-gradation, pricing, rebates, marketing activities, product discontinuation

Simulation

Allows users to create simulation scenarios with factors such as changed pricing

Historical Forecast

Allows users to pull historical data in order to more accurately predict future demand

Sales Trend Analysis

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Visibility

Improve visibility into procurement activities across the company.

Performance

Monitor the performance of procurement operations

Spend

Analyze procurement spending and identify future trends.

Due Dates

Track invoices based on due dates to identify overdue payments

KPIs

Monitor KPIs such as time to process an invoice or erroneous payments

Worker performance

Allows users track worker performance over a set period of time

Error Tracking

Allows users to track any track incidents such as receiving discrepancies, incorrect shipments and inventory errors

Procurement analytics

Allows users to track and use WMS data to determine vendor costs and quality

Order Tracking

Track orders throughout the fulfillment process

Warranty Tracking

Track the duration and expiration of warranty as well as any obligations under that warranty

Serial Number Tracking

Track and assign specific serial numbers to products

Inventory Tracking

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

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##### 
## Collaboration (5)

Integrations

Allows users to integrate their demand planning software with ERP and SCM software

Multiple users

Allows multiple users to simultaneously input thier data online, offline or remotely

Forecast collaboration

Allows multiple stakeholders into planning data for increased visibility

Inventory collaboration

Allows users to have multi-tier visibility into current stock and purchase orders

ERP integration

Integrate with existing ERP systems

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##### 
## Planning (14)

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Capacity Planning

Allows users to ensure production capacity meets demand

Assortment Planning

Allows users to conduct demand planning for seasonal and intermittent demand

Business functions

Allows users to tailor demand planning by business function including sales and marketing

Goal planning

Allows users to customize demand planning that take all data on particular goals into consideration.

Comprehensive Planning

The system automatically accounts for data related to consumer demand and any planned network changes.

Workflow

Allows users to automate routine steps for demand planning or data preparation

Scenario Planning

Develop potential scenarios to identify risks and opportunities

Strategic Planning

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Processses

Manage workflows and business processes for procurement.

Contracts

Provide standard procurement contracts that can be customized.

Content

Maintain a repository of content such as catalogs and other documents.

Requisition

Define requisition rules for various types of procurement

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

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##### 
## Invoice Management (3)

Capture

Provide features to capture and record invoices, such as import or scanning

Supplier Portal

Allow suppliers to submit invoices using an online portal

Repository

Deliver a central repository of AP documents, such as POs and invoices

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##### 
## Supplier Management (23)

Evaluation

Allows users to evaluate supplier performance using standard and custom KPIs.

Selection

Provide features to compare suppliers and choose the best option for various activities.

Risk Management

Identify potential issues and how they may impact relationships with suppliers.

Inventory Management

Track and manage inventory levels to maintain proper supply

Vendor Management

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Workflow Management

Create, design and manage workflows for repetitive tasks

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Purchase Order Management

Create, send, and track purchase orders and their statuses

Requisition Management

Review, approve and cancel requests for goods/services to be purchased

Bid Management

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Auction Management

Allows businesses to create and manage auctions.

Sourcing Management

Negotiate best prices and choose the right vendor for various purchases

Returns Management

Track and facilitate returns of products sold

Fixed Asset Management

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Contract/License Management

Track, store, and access client contracts or licenses

Supplier Management

Manage all supplier data and operations

Spend Management

Track the amount of money spent on a certain product or with a certain supplier

Order Management

Manage and track customer orders for goods, investments, or any other purchases

Shipping Management

Manage and track orders being shipped to customers

Warehouse Management

Manage and track operations and inventory within warehouses

User Management

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

Receipt Management

Upload, track, and submit receipts in a central database

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##### 
## Execution (3)

Sourcing

Identify and assess suppliers for different products and services.

Purchasing

Electronically create and manage purchase orders for products and services.

Invoicing

Include features for procurement invoicing and e-invoicing.

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##### 
## Invoice Processing (6)

Matching

Ability to match AP invoices to POs, contracts, or payments

Payments

Identify incomplete or late supplier payments

Workflows

Include workflows for approvals and invoice processing

Tax Compliance

Comply with local and global tax regulations for collections

Submittal

Electronically submit invoices to buyers

Configurable Workflow

Configure existing workflows to meet your organization's needs

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##### 
## Warehouse Definition (3)

Locations

Define and manage physical and virtual warehouse locations

Visualization

Provide a visual representation of all the locations in a warehouse

Warehouse Slotting

Allows users to identify the most efficient location for inventory within the warehouse based on a number of product and storage characteristics

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##### 
## Barcode support (6)

Symbologies

Supports various barcode symbiologies such as UPC, ISBN and ISMN

Serialization

Supports advanced serilaization and sequentially numbered bar codes

Standard formatting

Provide barcodes with precise bar width specifications and readable text formatting

Printing

Ability to print barcodes directly to a printer with various formats.

Integrations

Ability to integrate with existing inventory, warehouse management, ERP and other third party software

Label Printing

Process of printing custom labels through various methods.

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##### 
## Design (8)

Shipping Labels

Generate or print labels that contain shipping information for packages

WYSIWYG editor

Ability create labels with a WYSIWYG editor

Color editor

Ability to design barcodes with a full color editor

Graphics import

Provides users with graphic imports in different formats

1D and 2D barcodes

Allows users to add 1D and 2D bar codes to your labels.

RFID Encoding

Allows users to encode RFID tags

Barcoding/RFID

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Receiving Labels

Labels used to alert warehouses of any pertinent information before workers scan or unpack the product

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##### 
## Nonconformance (19)

Conformance Records

Allows users to create, track and maintain accurate, auditable conformance records.

CAPA

Allows users to assign tasks for corrective and preventive actions (CAPA) to employees in nonconformance

Change Management

Allows users to submit change requests and control plan revisions at any point in the production process and track all revisions.

Task Management

Create, manage and track all task activities and progression

Policy Management

Create, manage, and track policies and procedures within an organization

Document Management

Store, manage, and track all electronic documents in a centralized location

Incident Management

Manage and track all disruptions and incidents

Equipment Management

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Workflow Management

Create, design and manage workflows for repetitive tasks

Risk Management

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Communications Management

Record and track all relevant internal and external communications

Training Management

Track employee/learner's progression through training programs

Maintenance Management

Manage, maintain and track the performance of assets and equipment

Complaint Management

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Inspection Management

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

ISO Standards Management

Track and monitor processes/products to ensure they meet international standards developed by the ISO

Calibration Management

Schedule the calibration of instrumentation and maintenance requirements

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

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##### 
## Quality system (7)

Document Control

Allow users to centralize and archive documents for quality management

Collaboration

Allows users to collaborate in real time with editing and commenting capabilities to minimize miscommunication

Analytics and Reports

Allows users to collects both vendor- and customer-facing data relevant to the product development lifecycle, and generates performance and health reports

Supplier Quality Control

Qualify, select, and monitor supply chain partners

Statistical Process Control

Statistical methods to assist with and maintain quality control of processes

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Quality Control

Ensure that quality requirements and standards are met across production processes

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##### 
## Risk Management (3)

Assessments

Allows users to determine potential risks that may impact employees or the environment

Operational Risk

Allows users to estimate the impact of EHS risks on the operations of the company

Supplier Evaluation

Allows users to evaluate suppliers using safety and environmental criteria

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##### 
## Inspection Management (3)

Templates

Allows users to choose from templates for multiple types of inspections such as safety or quality

Workflows

Provides users with workflows to assign tasks for audit and inspections

Corrective Actions

Allows users to identify corrective actions to address incidents and accidents

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##### 
## Compliance (3)

Standards & Regulations

Provides users with regulations to follow under the Occupational Safety and Health Act (OSHA)

Permits

Allows users to track permits required for environmental and safety compliance

Certifications

Allows users to manage certifications to comply with regulations and standards

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##### 
## Services (4)

Implementation

Assists customes through all the phases of the implementation process.

Training & Learning

Provides software users with training courses and learning content.

Customer Support

Delivers customer and technical support, directly or trough partners.

Professional Services

The vendor provides consulting services such as business process reengineering.

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##### 
## Supply Chain (7)

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Incident Reporting

Captures food quality incidents and reports them to supplier for reimbursement. Also supports internal auditing reports for food safety or quality incidents.

Document Management

Manages all key documents for each vendor, such as food safety plans, invoices, and other business documentation.

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Shipping Management

Manage and track orders being shipped to customers

Supplier Management

Stores important performance and audit data related to each food supplier for monitoring purposes and manages key documents for each vendor, such as invoices.

Incident Reporting

Captures food quality incidents and reports them to supplier for reimbursement. Also supports internal auditing reports for food safety or quality incidents.

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##### 
## Compliance Management (9)

CCP Monitoring

Allows users to create custom critical control points and operational triggers based on qualitiative or quantitative food supply data.

Lot Tracking

Captures traceability for all food items throughout their entire lifecycle, from grower or distributer to restaurant or retailer.

Safety Plans

Assists food processors and distributors with creating food safety plans that satisfy all government regulations.

Visualization Tools

Displays food safety incidents in visual dashboards to track real-time food safety trends.

Cost Tracking

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Visualization Tools

Displays food safety incidents in visual dashboards to track real-time food safety trends.

HACCP Analysis

Allows users to manage the HACCP process through a systematic preventive approach to food safety from biological, chemical, and physical hazards in production processes that can cause the finished product to be unsafe and designs measures to reduce these risks to a safe level.

Safety Plans

Assists food processors and distributors with creating food safety plans that satisfy all government regulations.

Secure Communications

Keeps data safe with encryption and multilevel security.

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##### 
## Traceability (4)

Barcoding

Integrates with RFID hardware and/or digitally tracks all food inventory.

Custom Workflows

Creates withdrawal templates to plan and automate common types of recalls and stock withdrawals.

Food Labels

Generates labels for food inventory that display all nutritional and food safety information.

Recall Messaging

Alerts supply chain about recalls or stock withdrawawls via text, phone, and email.

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##### 
## Generative AI (5)

AI Text Generation

Allows users to generate text based on a text prompt.

AI Text Summarization

Condenses long documents or text into a brief summary.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

AI Text Generation

Allows users to generate text based on a text prompt.

AI Text Summarization

Condenses long documents or text into a brief summary.

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##### 
## Distributor Operations - Beverage Distribution (5)

Inventory Management

Tracks inventory levels in real-time, helping users manage inventory efficiently and reduce waste. May also support lot and warehouse management functions.

Order Processing

Automates processing of customer orders, including order entry, fulfillment, and tracking.

Product Information Management

Provides a centralized database for managing beverage product details, including descriptions, pricing, and availability.

Route Planning

Optimizes delivery routes to ensure timely and cost-effective deliveries

Compliance Tracking

Provides tools that ensure adherence to industry regulations and standards, such as food safety, quality control, and tax requirements.

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##### 
## Sales Tools - Beverage Distribution (3)

CRM

Manages customer information, communication, and service history, improving customer satisfaction. Also supports lead nurturing and management for new business.

Billing and Invoicing

Automates billing and invoicing features to streamline financial transactions and improve cash flow management.

Sales Reporting & Analytics

Offers comprehensive reporting tools that provide insights into sales performance, market trends, and profitability.

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##### 
## Platform Capabilities - Beverage Distribution (2)

Mobile Access

Offers a mobile app or mobile-compatible interface for sales reps and delivery drivers to access critical information on the go.

Platform Integrations

Integrates with other business systems, such as ERP, accounting software, manufacturing systems, e-commerce platforms for cohesive operations.

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##### 
## Agentic AI - Process ERP (3)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Multi-step Planning

Ability to break down and plan multi-step processes

Cross-system Integration

Works across multiple software systems or databases

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##### 
## Agentic AI - Foodservice Distribution (8)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Multi-step Planning

Ability to break down and plan multi-step processes

Cross-system Integration

Works across multiple software systems or databases

Cross-system Integration

Works across multiple software systems or databases

Adaptive Learning

Improves performance based on feedback and experience

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

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##### 
## Agentic AI - Purchasing (3)

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

Budgeting/Forecasting

Create budgets based on historical data and future projections

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##### 
## Agentic AI - ERP Systems (1)

Decision Making

Makes informed choices based on available data and objectives

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##### 
## Additional Functionality (291)

Data Import/Export

Import and export data to and from software applications

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Point of Sale (POS)

Accept and process customer payments for products or services using hardware and software

Quotes/Estimates

Generate quotes or estimates for customers

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Customizable Branding

Add customized logos and colors to align with company branding

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Integrated Business Operations

Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)

Multi-Location

Manage and support multiple locations

Bills of Material

Material list of manufacturing parts and associated costs

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Customizable Reports

Alter the layout and content of reports

Visual Analytics

Interact with data visualization elements, such as charts and graphs, to drill down into data

Business Intelligence

Technological processes and strategies used for collecting, managing, and analyzing organizational data

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

API

Application programming interface that allows for integration with other systems/databases

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Order Tracking

Track orders throughout the fulfillment process

Inventory Control

Monitor product stock levels

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Real-Time Analytics

Analyze and gain insights into data in real-time

Spend Analysis

Review and uncover trends in spending activity

Multi-Currency

Manage and handle various international currencies

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Real-Time Reporting

Active reporting of data and metrics

Activity Tracking

Track and document all activities across devices, networks, and other systems

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

Spend Control

Set allowances and ensure employees don't spend more than the allotted amounts

Data Import/Export

Import and export data to and from software applications

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Invoice Processing

Creation, processing, verification, and execution of invoices till the payment is made

Receiving

Manage all receiving processes within a warehouse

Document Storage

Store and organize documents in a centralized system

Quotes/Estimates

Generate quotes or estimates for customers

Accounting Integration

Integrate with a third-party accounting system

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Multi-Location

Manage and support multiple locations

Expense Tracking

Monitor and record expenses such as purchases or charges incurred

Purchasing Reports

Reports that analyze a company's purchasing activities, including purchases made, suppliers used, and expenses incurred

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Customizable Reports

Alter the layout and content of reports

Real-Time Data

Receive data and information in real time

Supplier Quality Control

Qualify, select, and monitor supply chain partners

Real-Time Monitoring

Active monitoring of systems, applications, or networks

Supplier Web Portal

Integrated online platform shared by businesses and their vendors to exchange information/files and collaborate on projects.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Quotes/Estimates

Generate quotes or estimates for customers

Data Visualization

Graphical representation of data

Performance Monitoring

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Import/Export Data

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Multi-Vendor

Designed for multiple vendors

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Customizable Reports

Alter the layout and content of reports

Real-Time Data

Receive data and information in real time

Data Import/Export

Import and export data to and from software applications

Check Printing

Print paychecks issued to confirm payment of wages or salary

Price Optimization

Track factors that affect pricing and adjust prices accordingly to increase sales

Online Store Builder

Includes functionalities for creating custom eCommerce websites

Customizable Fields

Customize data fields to support various needs and use cases

Categorization/Grouping

Organize and group data or items based on various criteria

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Inventory Optimization

Maintain and control the stock level of inventory

Shopping Cart

Checkout of online store

Customizable Reports

Alter the layout and content of reports

Sales Reports

Reports specific to sales analysis for trends and strategies

Credit Card Processing

Accept and process credit card transactions

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Multi-Location

Manage and support multiple locations

Mobile App

Access the system via a mobile application

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Automatic Backup

Data is backed up automatically to prevent data loss

Label Printing

Process of printing custom labels through various methods.

Point of Sale (POS)

Accept and process customer payments for products or services using hardware and software

Multi-Currency

Manage and handle various international currencies

Self Service Portal

Online portal through which end users can access the system, manage tasks, or obtain information

Order Processing

Send / receive, process, and execute orders

Purchasing & Receiving

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

SKU/UPC Codes

Internal and external product tracking codes

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Check-in/Check-out

Track the status of assets and whether they're checked in or out

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Backup and Recovery

Create backups and provide methods to recover deleted/lost data

Data Synchronization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Product Identification

Ability to link barcodes or serial numbers with specific items for identification

Kitting

Group and package individual but related items as one package set

Mobile Access

Access software remotely via mobile devices

Predictive Analytics

Predict future data based on historical data sets

Inventory Control

Monitor product stock levels

Inventory Auditing

Cross-checking financial records with physical inventory counts and records

API

Application programming interface that allows for integration with other systems/databases

Bill of Materials

Access to a library of manufacturing parts, models, and specs

Ordering Automation

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Inventory Replenishment

Track stock count levels to manage product reordering

Custom Pricing Rules

Create custom predefined rules for prices for products and services

Distribution Management

Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.

Vendor Management

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Electronic Payments

Electronically collect payments for goods or services

Inventory Replenishment

Track stock count levels to manage product reordering

Traceability

Track and document the history, application, or location of an item or activity

Real-Time Updates

Receive system updates as soon as any changes are made

Quotes/Estimates

Generate quotes or estimates for customers

Production Tracking

Track the production of materials and items over certain periods or seasons

Maintenance Scheduling

Schedule predetermined or ad hoc maintenance services and labor requests

Warehouse Management

Manage and track operations and inventory within warehouses

Real-Time Monitoring

Active monitoring of systems, applications, or networks

Delivery Tracking

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Food & Beverage Management

For businesses handling food & beverage operations

Import/Export Management

Management of inbound and outbound shipments in the context of international trade

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Customer Management

Store and organize information about customers and previous interactions

Lot Tracking

Track product batches using identification labels or lots

API

Application programming interface that allows for integration with other systems/databases

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Inventory Tracking

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Invoice Management

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Inventory Management

Track and manage inventory levels to maintain proper supply

Dispatch Management

Manage sending personnel and resources to a site as needed

Inventory Optimization

Maintain and control the stock level of inventory

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Purchasing & Receiving

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Sales Trend Analysis

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Purchase Order Management

Create, send, and track purchase orders and their statuses

Picking & Routing

Pick and route items from inventory locations to their designated destinations

Sales Order Management

An order generated by a seller to a customer, containing details about products or services

Real-Time Data

Receive data and information in real time

Order Entry

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Vendor Managed Inventory

Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer

Activity Tracking

Track and document all activities across devices, networks, and other systems

Order Management

Manage and track customer orders for goods, investments, or any other purchases

Sales Reports

Reports specific to sales analysis for trends and strategies

Cost Management

Manage budgets, track and optimize spending and align capacity to workload demand

Order Tracking

Track orders throughout the fulfillment process

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Traceability

Track and document the history, application, or location of an item or activity

Labeling

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Customizable Reports

Alter the layout and content of reports

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Quality Control

Ensure that quality requirements and standards are met across production processes

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Traceback & Traceforward

API

Application programming interface that allows for integration with other systems/databases

Bills of Material

Material list of manufacturing parts and associated costs

Data Import/Export

Import and export data to and from software applications

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Multi-Location

Manage and support multiple locations

Batch Processing

Software's ability to perform similar action on multiple similar files simultaneously

Supplier Management

Manage all supplier data and operations

Shipping Management

Manage and track orders being shipped to customers

Order Management

Manage and track customer orders for goods, investments, or any other purchases

Supply Chain Management

Manage the planning and execution of supply chain activities

3PL Management

Outsource and manage third party logistics

Workflow Management

Create, design and manage workflows for repetitive tasks

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Mobile Access

Access software remotely via mobile devices

Customizable Fields

Customize data fields to support various needs and use cases

Financial Management

Plan, manage, and track the financial activities of an individual or organization

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Inventory Optimization

Maintain and control the stock level of inventory

Dock Management

Manage all inbound & outbound activities relating to each dock

Labor Management

Manage the attendance, schedule, and payroll of the labor workforce

Picking & Routing

Pick and route items from inventory locations to their designated destinations

Kitting

Group and package individual but related items as one package set

Real-Time Monitoring

Active monitoring of systems, applications, or networks

Space Management

Manage occupancy and space utilization in facilities and buildings

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Yard Management

Track and manage all activities and assets in the yard of a warehouse or distribution center

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Inventory Management

Track and manage inventory levels to maintain proper supply

Multi-Channel Management

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Returns Management

Track and facilitate returns of products sold

Shipping Labels

Generate or print labels that contain shipping information for packages

Ordering Automation

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Barcoding/RFID

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Multi-Channel Management

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Supplier Management

Manage all supplier data and operations

Workflow Management

Create, design and manage workflows for repetitive tasks

Customizable Fields

Customize data fields to support various needs and use cases

Purchasing & Receiving

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Data Import/Export

Import and export data to and from software applications

Returns Management

Track and facilitate returns of products sold

Customizable Reports

Alter the layout and content of reports

Order Tracking

Track orders throughout the fulfillment process

Historical Reporting

Information, data and reports that are being tracked over time

Shipping Management

Manage and track orders being shipped to customers

Real-Time Data

Receive data and information in real time

Stock Management

Manage the buying, selling, and holding of stocks

Invoice Management

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Order Processing

Send / receive, process, and execute orders

Asset Tracking

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Labeling

Billing & Invoicing

Create, manage, and send invoices or bills to customers

API

Application programming interface that allows for integration with other systems/databases

Label Templates

Premade examples and templates for labels

Customizable Branding

Add customized logos and colors to align with company branding

Inventory Replenishment

Track stock count levels to manage product reordering

Serial Number Tracking

Track and assign specific serial numbers to products

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Multi-Location

Manage and support multiple locations

Inventory Optimization

Maintain and control the stock level of inventory

Warehouse Management

Manage and track operations and inventory within warehouses

Summary Reports

Sales Order Management

An order generated by a seller to a customer, containing details about products or services

Mobile Access

Access software remotely via mobile devices

Barcode Recognition

The ability to identify a barcode on or within an image or packaging

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Cost Tracking

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Inventory Management

Track and manage inventory levels to maintain proper supply

Activity Tracking

Track and document all activities across devices, networks, and other systems

Order Management

Manage and track customer orders for goods, investments, or any other purchases

Status Tracking

Track the status over time for a request, process, asset, or transaction

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Customization

Create labels for products that contain required information such as colors, sizes, dates, etc.

Inventory Tracking

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Purchase Order Management

Create, send, and track purchase orders and their statuses

Location Tracking

Identify the physical location of an individual, asset, device, etc.

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Visual Analytics

Interact with data visualization elements, such as charts and graphs, to drill down into data

Purchase Order Management

Create, send, and track purchase orders and their statuses

Customizable Reports

Alter the layout and content of reports

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Inventory Management

Track and manage inventory levels to maintain proper supply

Demand Forecasting

Forecast customer demand using historical insights and simulations

Real-Time Analytics

Analyze and gain insights into data in real-time

Data Import/Export

Import and export data to and from software applications

Stock Management

Manage the buying, selling, and holding of stocks

Planning Tools

Supply Chain Management

Manage the planning and execution of supply chain activities

Real-Time Data

Receive data and information in real time

Distribution Management

Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

API

Application programming interface that allows for integration with other systems/databases

Retail Inventory Management

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

"What If" Scenarios

Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities

Promotions Management

Design, communicate, and distribute incentives to perform a specific action

Cost Tracking

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Multi-Channel Management

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Data Synchronization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Data Visualization

Graphical representation of data

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Multi-Location

Manage and support multiple locations

Warehouse Management

Manage and track operations and inventory within warehouses

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Inventory Replenishment

Track stock count levels to manage product reordering

Defect Tracking

Process of tracking logged defects (errors) in a product or service to create new versions to fix the error

Electronic Signature

Digitally sign online documents

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Data Import/Export

Import and export data to and from software applications

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Nonconformance Tracking

Identify issues and deviations from specifications

Surveys & Feedback

Gauge satisfaction and receive information for improvement and success

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

API

Application programming interface that allows for integration with other systems/databases

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Real-Time Data

Receive data and information in real time

Show More

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## Technology Glossary Features

View full feature definition

View definitions of the features and discover new technology terms.

[View Glossary](/glossary)

[Product Catalog](/glossary/product-catalog-definition)

A product catalog is online or offline marketing material for all the products an enterprise has or wants to sell to customers designed to display relevant product details that help buyers make informed purchase decisions.

[Audit Trail](/glossary/audit-trail)

Audit trails are the records that keep track of purchases, sales, expenses, and other financial information. Discover examples of audit trails and learn more about the benefits, best practices, and more.

[Inventory Tracking](/glossary/inventory-tracking)

Inventory tracking plays an essential role in the inventory management planning process. Learn more about inventory tracking, how it can benefit overall company organization, and how to implement it in a business structure using various techniques.

[Inventory Pricing](/glossary/inventory-pricing)

Inventory pricing helps businesses estimate the value of their products or services. Learn more about inventory costs and inventory pricing methods.

##### Categories on G2

[
ERP Systems
](https://www.g2.com/categories/erp-systems)[
Purchasing
](https://www.g2.com/categories/purchasing-software)[
Inventory Control
](https://www.g2.com/categories/inventory-control-software)

[
Quality Management (QMS)
](https://www.g2.com/categories/quality-management-qms)[
Supplier Relationship Management (SRM)
](https://www.g2.com/categories/supplier-relationship-management-srm)[
Warehouse Management
](https://www.g2.com/categories/warehouse-management)[
Process ERP
](https://www.g2.com/categories/process-erp)[
Demand Planning
](https://www.g2.com/categories/demand-planning)[
Barcode
](https://www.g2.com/categories/barcode)[
Food Safety Management
](https://www.g2.com/categories/food-safety-management)[
Food Traceability
](https://www.g2.com/categories/food-traceability)[
Beverage Distribution
](https://www.g2.com/categories/beverage-distribution)[
Foodservice Distribution
](https://www.g2.com/categories/foodservice-distribution)

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