Icertis Contract Management Software Reviews & Product Details

Icertis Contract Management Software Overview

What is Icertis Contract Management Software?

With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 7.5 million+ contracts worth more than $1 trillion, in 40+ languages and 90+ countries. Go Beyond Contract Management. Experience Icertis Contract Intelligence.

Icertis Contract Management Software Details
Languages Supported
German, English, French, Italian, Japanese, Dutch, Polish, Portuguese, Spanish, Turkish, Chinese (Simplified)
Product Description

Icertis Contract Management Software empowers businesses to proactively identify and mitigate risks while providing comprehensive compliance and performance management capabilities.

How do you position yourself against your competitors?

The Icertis Contract Management (ICM) platform is the single source of truth for the commercial data companies that need to increase revenue, reduce cost, accelerate cash flow, and minimize risk. Named a leader in CLM by both Gartner and Forrester, Icertis today manages the world’s largest portfolio of contracts with a total contracted value of over $1 trillion for the world’s leading companies, including:

4 of the top 10 most valuable companies in the world,
5 of the top 8 biggest pharmaceutical companies in the world,
4 of the top 7 biggest software companies in the world,
3 of the top 5 biggest manufacturing companies in the world, and
4 of the top 8 biggest consulting services companies in the world.


Seller Details
Seller
Icertis
Company Website
Year Founded
2009
HQ Location
Bellevue, WA
Twitter
@icertis
2,813 Twitter followers
LinkedIn® Page
www.linkedin.com
1,345 employees on LinkedIn®
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Icertis Contract Management Software Reviews

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Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The contract authoring features and the search features to the Icertis tool suite really allow the various stakeholders to fully take advantage of the tool suite. Whether you are on the procurement team, legal team or commercial management team you will be able to search for key risk issues and deliverables. We are looking forward to seeing the impact of the AI features for vendor contract reviews.

The software is very helpful in finding and reporting on key attributes in the legacy contracts. Once the information is in the system, you will no longer have to do large "contract review" sessions to find out what was agreed to previously. You can just run a report on the areas that are concerning. Review collected by and hosted on G2.com.

What do you dislike?

The contract approval processes can get way too granular if you are not careful. There can be a number of loops and approvals that are required if stakeholders are not willing to delegate approval authority during the negotiation process. Additionally the email communications in the tool are quite chatty especially if you leave all of them on.

The downsides of the Icertis tool is that as it stands it does not fix broken processes in the contract review and approval process. And if the implementation team does not get the authority to improve the processes. Icertis will just replicate broken and inefficient processes. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have first used Icertis as a searchable and functional repository for the legacy contracts that we have agreed to in the past. We have been able to search and find numerous different contracts especially if they had previously been filed or named incorrectly. We have also used Icertis a lot to ensure that our current contracts were valid and that we did not mis renewal terms or contract expiry dates. Review collected by and hosted on G2.com.

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Purchasing Supervisor- Contract Admin
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The best feature that we saw in the ICM is as follows: 1st: Clause comparison/Deviation, currently in Philippines most of Legal department reviews the whole contract manually thus it takes too long to review and can affect the end-user's SLA to publish the contract to the vendor. 2nd Readily contract template, since templates has already been reviewed and finalized by the Legal this fasten the processing on authoring a contract. 3rd is Version control/QR code, in a manual contract mostly all signatories needs to put their initials per page in order to secure authenticity thus it is also additional work for the signatories but with the ICertis help it each contract document has its own QR code and can be check thru phone with this the signatories safely signed in the last page of the contract. Review collected by and hosted on G2.com.

What do you dislike?

It is our first time purchasing a contract management system, We still don't know the downside of the system since what we experience is that the ICertis Contract Management Software is flexible and can accommodate all our needs. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you're company wants to improve your contract processing from manual to automatic process then be sure to choose ICertis Contract Management Software as they will help you to properly organize your system /process structure and will support you at any given time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Mostly problems that has been solve by ICetris is as follows:

1. Setting up Standard Contract Template, In our company our legal team is compose of 10-15 lawyers, 3 out of 15 lawyers can received the same contract agreement for their review thus having different versions of the templates.

2. Clause Library/ Clause Deviation , With the help of Icertis Contract Management System this help our lawyers to know which clauses has been deviated and helps them to review the contract easily.

3. Audit Trail, if you are the end user you also need to know where did your request go, what is the progress, who has the current contract. This audit trail helps us to check the history and changes made in the contract.

4. Version Control , QR code help us to identify if the contract is authentic.

5. Organization Structure, Icertis also helps us to properly organize the structure for our contract by segregating them per process/BU's.

6. Setting up the Vendor's obligation, this help us to monitor if the vendor is complying with its requirements once contract has been executives. Also it helps us to see the completion milestone. Review collected by and hosted on G2.com.

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AT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The correct on the fly for the rules and the ability to handle third paper. I like that I can update rules with little system interruption. System is stable. System is very customizable. I enjoy that I can make user-feedback modification in short order, keeping the system reflective of the current environment and increasing user adoptions. Review collected by and hosted on G2.com.

What do you dislike?

Week e-signature integration in comparison with the strength of the overall tool. Almost everything can be done on the fly except Contract Types. Woudl like bulk uploading to be easier. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Plan the implementation carefully. This is the best time to improve processes, not simply to implement ICM to your current process. Understand what will be required to maintain the system so that Contract Types and other more difficult to amend parts of the system are made as simple as possible. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Expiration action date tracking, estimated spend tracking, SOX compliance, special taxation issues, data privacy, compliance triggers. Overall, it has been able to automate a large number of review triggers that were previously manual. Through the use of the system, we have been able to get a better handle on after the fact contracts and lost contracts. Through improving this arm of our contracting process, we have been able to better identify other whole in the process in which to improve. Review collected by and hosted on G2.com.

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AI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Our company implemented the Icertis platform on 12th July, 2019. It has completely transformed our CLM process. Icertis is the new Contract Life Cycle Management System at Mindtree. Where end-to-end process of contract starting from raising of request by AMs & BDMs to Legal review to execution of contract, whole process will be taken place in this tool. It is a very robust and powerful cloud-based contract management system. It is the management of agreements and Obligation Management. Contracts with customers, vendors, partners or any stakeholders of an organization. It is the process of systematically and efficiently managing contract creation, execution and analysis for maximizing financial and operational performance and minimizing risk.

This would mean that there would be defined and established timelines for each step in the Contract Life cycle management, thus providing an accurate audit trail for update of obligation fulfill. These, in turn, provide for the efficient governance of organizational rules and demonstrates accountability. This ensures centralized repository of all contracts with agility and speed in review, closure and tracking of contracts and the obligations management therein. Overall, it is a great tool! Review collected by and hosted on G2.com.

What do you dislike?

Price of the product and new functionality price needs to be competitive as per market best price. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This would mean that there would be defined and established timelines for each step in the Contract Life cycle management, thus providing an accurate audit trail for update of obligation fulfil. These, in turn, provide for the efficient governance of organizational rules and demonstrates accountability. This ensures centralized repository of all contracts with agility and speed in review, closure and tracking of contracts and the obligations management therein. Overall, it is a great tool! Review collected by and hosted on G2.com.

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Applications Business Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It's extremely convenient to have all contracts in a central location for different aspects of the business to be able to refer to easily. The actual contract initiation workflow is also quite useful, as it eliminates some of the guesswork when contracts are being sent back and forth via email. Want to know at exactly what point in the process your contract is? Done! No more uncertainty. Review collected by and hosted on G2.com.

What do you dislike?

The user interface of the application itself leaves something to be desired. It's possibly one of the worst modern SaaS applications I've seen in this regard. They should seriously consider hiring a few UX designers to reduce some of the learning curve due to the clunkiness of the UI. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our company needed a central repository for all of our contracts because, as a holding company, we need an easy way to gain insight into the operations of our various divisions to ensure they are operating efficiently. Icertis provides that, and makes it easy to compare if our different divisions have separate contracts with the same vendor that can potentially be renegotiated at an enterprise level. Review collected by and hosted on G2.com.

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UN
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like having all of my contracts together in one place and the ability to track them in a concise way. Review collected by and hosted on G2.com.

What do you dislike?

Some aspects of the program are difficult to work with and too many clicks to do an action. Changing some of the attributes and other defined terms are time consuming. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure that you know how the program works while working on the planning stages. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are solving some of our problems with consistency and created a process where there wasn't one before. There is a central repository for all contract documents where there wan't one before. Review collected by and hosted on G2.com.

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UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Automated modular clauses feature is very efficient Review collected by and hosted on G2.com.

What do you dislike?

Amount of work to input contracts. This could be better automated with AI. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We need to know what's in our contracts. What have we committed to? Review collected by and hosted on G2.com.

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Vice President - Strategic Operations, Sales Operations & Contract Management
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Single source of truth for all contracts. Entire review cycle is recorded in the system including exception approvals and reasons behind them. Way "Clause library" and "Metadata" is implemented is really good. Review collected by and hosted on G2.com.

What do you dislike?

Following are the issues I see in the tool:

1) UI is not very intuitive. For example, would have preferred the name of the button to be "Submit", instead of "Review". End users of the tool are not very familiar with Legal terminologies all the time, they find it a little difficult to interpret some of the UI terminologies.

2) Need more out of the box reports. Basic reports like TAT have to be out of box

3) Need better implementation team, a BA has to lead the discussion

4) Need more flexible licensing modules Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Tool is really good, and is the need of the hour. It is very configurable, more importantly work flows are configurable. Next version of ICERTIS seems to be make some good progress on a few nagging issues which will be solved through word and outlook plugins. Certainly recommend this tool for others.

Implementation tips:

Detail out the requirements clearly, get executive buy in and involve a BA during implementation Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are going live next week, but following are the benefits we intend to reap:

1) Improved TAT

2) Single source of truth for all contracts

3) Entire lifecycle recorded in the system

4) Meaningful insights from the data to make business decisions

5) Improved Margins

6) Better hold on compliance management Review collected by and hosted on G2.com.

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AM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

iCertis intuitively designed dashboard interface supports the ease of use and surfacing critical data points instantaneously. This simplification of standard complexities in the contracting process removes barriers for better team performance. iCertis complements product usability with a highly responsive support staff that resolves the most troubling problems quickly. Review collected by and hosted on G2.com.

What do you dislike?

The iCertis platform is slightly more restrictive for companies to provide internal support for Tier 1 and 2 issues. Including iCertis support services is recommended. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The automation of our contracting processes have reduced redlining cycle times, ensured contract status visibility, and improved audit integrity. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2
What do you like best?

A melhor parte do ICM é a escalabilidade Além disso, nossa equipe de contas da Icertis é parceira conosco em aprimoramentos e atualizações do sistema conforme nossas necessidades mudam e evoluem. É uma solução holística que é muito importante para uma organização em qualquer escala. Localização central de documentos, assinatura eletrônica, compatibilidade com o MS Word. Review collected by and hosted on G2.com.

What do you dislike?

Nada como não gostar de Aprimoramentos pode levar algum tempo para ser concluído, dependendo da codificação envolvida. Parte disso se deve aos nossos próprios hábitos e processos internos para fornecer documentos aos nossos clientes. Falta de velocidade, falta de confiança ao fazer o upload e o download de documentos e manter as alterações Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Fluxos de trabalho automatizados têm sido os maiores benefícios que alcançamos. Controle do processo de contratação e aqueles que têm acesso a vários tipos de contratos Benefícios ao usuário para buscar dados de funcionários em um relance Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

ICM is very user Friendly , easy to understand and very great experience for contract management life-cycle.

It makes contract management very easy and effective. Various of ICM reports provide the best KPI's. Approval process for Contract is very easy. It tracks deviation into clauses , tracks changes into metadata, tracks all History of a contract throughout its life-cycle. I aslo available on MObile platforms. Review collected by and hosted on G2.com.

What do you dislike?

Nothing to say about ICM it is best product in Market. It will give very good hands on experience it makes life easy of user. It also helps to legal department to track all the contract changes and attribute changes and much more. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

ICM is best to use provides very great experience o user. An Organization should use ICM for best contract management practice. It helps the legal, procurement , finance, Head of organization to make their life easy .

It is most recommended software for all type of organizations.

Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is best for Contract Management, very user friendly , easy to handle critical Contracts, Gives best KPI's, ou can design your won KPi's. Best approval workflow, Deviation tracking, review on Contract, E- signature for internal and external these are some good points available in ICM . Also it provide various costume reports, user can design its won reports based on smart search options. It also accessible on mobile phones so your work will not get stuck any point of time. Review collected by and hosted on G2.com.

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Senior Functional Consultant - Services
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

ICM is Cloud based and was easy to integrate with Salesforce. Someone who is already using Salesforce does not needs to move to a new interface.

For people who do not have Salesforce, the core ICM UI is user friendly and they simply integrate with your Active Directory.

The best part about ICM is scalability. Review collected by and hosted on G2.com.

What do you dislike?

Have been using the application for just over 3 months, it has been a good experience as of now, the trainers from Icertis are helpful - may have something for this section after playing around for a few more months. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

ICM is suitable for both:

1) Customers who have never used a Contract Management solution

2) Customers who are using Contract Management solution but are facing challenges with support/overall scalability on new contract types.

ICM is not that difficult to implement with the help of partners and they have a "train the trainer" kind of training which helps you to be self sufficient Admin user. They do give you continuous support post Go-live.

My suggestion would be to go ahead talk to the ICM sales team and see how well the ICM fits your needs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are implementing ICM for our customers and act as a Consultant. The application is scalable and provides us(including the end customer) a structured experience during implementations.

After using the application, one case easily use one template for multiple type of agreements - you can build up a clause library and use the same clause in multiple places. ICM is flexible and helps us manage a lot without doing a lot. Review collected by and hosted on G2.com.

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Finance Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

One of the best things about Icertis is the flexibility that the solution offers whether it be with the configuration, integrations or user interface. This tool has the ability to digitalise any type of contract from Procurement to Employee to NDA. This means, for us as SGBD, the scope for future development is limitless. Review collected by and hosted on G2.com.

What do you dislike?

At this stage there isn't anything I dislike about the tool Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure the tool's functionalities and capabilities fit your business case and you are comfortable with the UI. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are implementing Icertis as part of a larger digitalisation project, a number of benefits we are looking to realise include reduction in cycle times, ability to report on contract data and improved security and governance regardng the contracts. Review collected by and hosted on G2.com.

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AF
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Having someone Customer Support like Ninad who is there to assist with whatever the customer needs. Review collected by and hosted on G2.com.

What do you dislike?

The lack of customization that can be done to support different customers. The amount of signature issues that occur with adobe. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Improved turnaround time of executing contracts and easily visible contracts. Review collected by and hosted on G2.com.

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UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Gets the job done I guess

Best to eliminate legal admin work, more work for sales Review collected by and hosted on G2.com.

What do you dislike?

Clunky, slow

windows 98 UI

Redundant steps

No support

No mobile app integration Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Integrate with other tech. Improve UI Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

No mobile app that’s integrated so while I’m closing deals on the road I have to wait until I get back to my desktop Review collected by and hosted on G2.com.

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UP
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The System enables you to do an effective review of the Contract and at the same time shows entire visibility and brings about accountability and ownership. Review collected by and hosted on G2.com.

What do you dislike?

Failure to be able to compare versions on the system itself Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Before implementting evaluate the enire gamut of capabilities the ICM tool offers without restricting it to meet just your immediate requirements and when implementing, follow the entire process especially Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Because of the repository created, we are able to find existing contracts with the same party/partner or product to bring about effective and efficient turn-around in a shorter period of the Contracts. Review collected by and hosted on G2.com.

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Procurement Systems Analyst
Construction
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

It was exciting to see how other companies use the Icertis system. It was nice to meet the people from Icertis that we have talked to over the last year. Hearing the challenges and successes of others helped to inspire new ideas for our system. Hearing from other users of the system was very interesting. We had some many issues with adoption when rolling out and it was kind of refreshing to hear that other companies have the same issues and how they were able to get the buy in that was necessary. Each company was using the system in a different way but we also use Sales Force so that sparked an idea that maybe we could have Icertis used for our Sales Force. We also have Power BI so when I saw that Icertis was going to be able to make the link to Power BI I was very excited. The reports in the system are not very easy to run so as soon as we can link to Power BI we will. Review collected by and hosted on G2.com.

What do you dislike?

It is thoughtful to have a nice hotel but this hotel was so expensive I didn't feel right having our company pay for such an expensive room for one night. I think it would be nice to have more time to hear from the Icertis team about the system. How they manage the Soft Desk - what can we as customers do to submit a better ticket. Should there be more information contained in the ticket so that it can be address timely without a lot of back and forth. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The Icertis team listens to your needs and helps you to configure the system so that you can get what you need. They are easy to work with and they want you to end up with the product that you envisioned. Icertis is very supportive during implementation. They are responsive and want to make sure that any issues that occur as testing is going on, it is corrected quickly. There is no other software company that I have worked with that has a more responsive knowledgeable help desk staff. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Icertis has allow us to have a single repository for our contracts across the country. We have visibility to insurance status for every contract, this is very import to our Risk department. We can also track and report out DBE goals using the system. It has helped us to get our DBE reporting in one place and visibility to Legal and Internal Audit. Our Board of Directors has mandated a system where we can track DBE compliance. The Board has been very happy with the reports and that everyone is using Icertis for DBE compliance. We have notifications that go to field engineers so that they can do their CUF (commercial useful function) checklists on a timely basis. Review collected by and hosted on G2.com.

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Business Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The system is easy to use and the Icertis support teams are dedicated to helping your organization get up and running with their CLM system. Review collected by and hosted on G2.com.

What do you dislike?

The documentation is easy to understand for more technical resources, but most end users have trouble understanding the provided documentation. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It hs enabled us to customize and automate the contract approval process within our org. Review collected by and hosted on G2.com.

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Procurement Digital Transformation Office - Project Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

This solution is very easy to use and to configure insuring a seamless End to End Source to Contract process implementation. It allows also process optimization and automation Review collected by and hosted on G2.com.

What do you dislike?

I have nothing to report. The solution has been very well quoted by our users during a given plateau phase Review collected by and hosted on G2.com.

Recommendations to others considering the product:

the leader and looking forward to even further innovate Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

From paper Contract and/or scanned doc as picture, we are not using all the data which is available in our contract to proper manage Risks and opportunities. Moving into a fully digitised CLM process will Foster and improve our way to manage our contractual Relationship with our supplychain Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It is a holistic solution which is very imperative for an any-scale organization. It ensures that the lifecycle of all types of contracts is streamlined and managed in a best-structured manner. Review collected by and hosted on G2.com.

What do you dislike?

I would quote here my personal encounter with ICM and the asks that would have been cherry on top for me. First, though Icertis supports multi-languages, limited to geographies outside India. Support for regional languages would have been an added advantage. Secondly, an effective OCR capability built it would have been very useful. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is certainly the best of the lost. However, the pricey amongst all. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are just in the project kick-off stage and have not gone far on this bit. Review collected by and hosted on G2.com.

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AB
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Easy to use and has complete capabilities for minimizing risk, leveraging compliance and analytics Review collected by and hosted on G2.com.

What do you dislike?

Nothing to tell at the moment for dislike. Once we deployed the icm and golive we will have clear idea for this. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The main benefits that we expect from the implementation are to ensure effective followup of all contracts of the bank through a system and to gather them under a single roof via an accessible and portable system Review collected by and hosted on G2.com.

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Group Manager - Legal
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The user interface...the features...support from iclm team. Review collected by and hosted on G2.com.

What do you dislike?

no downside as such. performance issues were being faced..however those were tackled. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

central repository of contracts, generation of data for analytics, obligations tracking. Review collected by and hosted on G2.com.

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Senior Legal Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Accountability

Document flow history tab

Acts as document repository Review collected by and hosted on G2.com.

What do you dislike?

Upgrades are not being made available to our organisation automatically. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Increasing efficiency and productivity.

Creating accountability

Document repository Review collected by and hosted on G2.com.

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ER
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Icertis created the bid analysis/tabulation for us to specifically cater to our requirement in construction. Review collected by and hosted on G2.com.

What do you dislike?

The system access/permission rights need to be improved. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We’re automating the entire bid process and increasing the Management’s transparency to the bid communications and submissions. By digitizing the bid tabulation, we’re also decreasing the turnaround time to complete the bid analysis, award the project and execute the contract. Review collected by and hosted on G2.com.

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AA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

We are a leading aviation company that integrates Icertis with our instance of Salesforce to house and execute thousands of contractual agreements. Using a powerful cloud-based platform, Icertis accommodates for numerous product templates and contract types required by our business. Icertis helps to streamline the contracts lifecycle process with sophisticated approval routing and tracking, efficient document version control and robust search capability. A highly responsive and knowledgeable technical support team allows our on-site Icertis administrators to provide excellent customer service to the sales team. In addition, our Icertis account team partners with us on system enhancements and upgrades as our needs change and evolve. Review collected by and hosted on G2.com.

What do you dislike?

Enhancements can take a while to complete depending on the coding involved. The UAT environment isn't always stable as changes are being made although more recently, customers have the option to purchase a third environment. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Automating the entire contract lifecyle and building a single repository to house contracts. Review collected by and hosted on G2.com.

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