![Natalia Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Natalia Z.")
NZ

Natalia Z.

Marketing Data Analyst

Enterprise (\> 1000 emp.)

12/18/2023

"Great tool for lead capture, professional and helpful customer support"

4.5/5

What do you like best about iCapture?

It's great to have customer support always at hand to help us build the process according to our (not very straightforward) requirements. UI is very clear and easy to use. Connection to CRM is fast and can be customised enough to make it work for our complex processes. Great, reliable, easy to use software. Review collected by and hosted on G2.com.

What do you dislike about iCapture?

We can't map fields nor create flows ourselves, which takes some control away. On the other hand, the team is always quick enough to help, so this may as well be seen as an advantage, as we don't have to spend time figuring it out.

It would be great to be able to send campaign members with different statuses depending on fields/criteria, as opposed to just default. Review collected by and hosted on G2.com.

What problems is iCapture solving and how is that benefiting you?

We can capture leads at events and send them to our database way quicker than it would ever be possible with spreadsheets etc It lets us automate our process. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

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4.7 out of 5 · Verified reviews from real users

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