Simple, flexible, customizable and great, quick customer support Review collected by and hosted on G2.com.

I haven't found anything, they corrected the only bug I experience that was only annoying. Review collected by and hosted on G2.com.

The customer service we received from our Client Success Executive, Lisette, was the best I have ever experienced. Our integration was seamless, and she handled our extremely complicated routing and form in a very quick timespan. I went into the integration with some concerns about the complexity and timeline, but after our first call I quickly felt confident we would meet our deadline and very excited to share the process with our team. We had the training for our sales team today and the team was very impressed with the professionalism. The instruction pdf with the install code is such a small detail with a huge impact in the booth when the app has to be downloaded quickly.

I would recommend iCapture to anyone who wants to make the most of their leads at trade shows. Review collected by and hosted on G2.com.

I love the analytics dashboard, and I would love it even more if there was a connection to datorama so that we can see the leads go from the scan all the way to the sale. Review collected by and hosted on G2.com.

iCapture is extremely easy to use and has been a game changer for our trade show lead capturing and follow-up. The app is easy to use, the integration with our CRM is seamless, and anytime we have issues the support team is quick to reply and find a solution for us. Review collected by and hosted on G2.com.

The only downside is that we need help to create a lot of backend rules with our CRM integration. However, our Success Executive is always on top of it and super helpful. Review collected by and hosted on G2.com.

iCapture is user-friendly and the team is fantastic to work with. Review collected by and hosted on G2.com.

Scanners complain it takes too long when having to do a manual entry for events that do not have an API Integration. Overall this is just a training issue. Review collected by and hosted on G2.com.

The App is the ideal solution for capturing and identifying the lead data the way we want to, automatically sending it into HubSpot, and triggering automated marketing content to assign the leads to our sales team for follow-up based on the level of interest. The best part is no longer having papers or cards anymore. Working with the iCapture team is so easy, and Rachel is amazing! Review collected by and hosted on G2.com.

I do not dislike anything about iCapture; it's fantastic! It streamlines everything. We continue to find ways to streamline our process and make our tradeshows more efficient. iCapture has been an invaluable partner Review collected by and hosted on G2.com.

I love how iCapture was able to integrate into our CRM so that we have real-time visibility into our leads. It allows us to move fast and shortens our sales cycle. Review collected by and hosted on G2.com.

We initially tried to integrate with Pardot instead of Salesforce which proved to be a challenge due to some limitations around Pardot. We decided to move it over to Salesforce and everything worked fine. Review collected by and hosted on G2.com.

The BackOffice team analytics and engagement Review collected by and hosted on G2.com.

That some events have their own software so we cant use iCapture Review collected by and hosted on G2.com.

Very easy to use (cannot say this enough)….

• Salesforce Integration: Great experience! Follow-up has been so much faster after events!

• Customer Service/Support: Top-notch experience – the iCapture team has been able to address all of my questions/concern

• Global Engagement: We recently added to our account. We now can use forms in multiple languages – this feature has been great and will be very useful as we ramp up our APAC and EMEA events Review collected by and hosted on G2.com.

Nothing to dislike. Very happy with iCapture at this point. Review collected by and hosted on G2.com.

Ease of use and great customer support and ability to easily add new users Review collected by and hosted on G2.com.

I really don't have any complaints at this time Review collected by and hosted on G2.com.

iCapture meet my requirement for helping my business partners have a sophisticated system to capture leads at a trade show and allow for assignment. It replaced a manual process. Review collected by and hosted on G2.com.

I love using and having the product as part of our Sales and Marketing process. I would only request that the customer admin create lead forms/business units. My success manager does a great job helping me, but I like to be self-enabled in all aspects. But other than that, the product, service and support at iCapture are excellent. Review collected by and hosted on G2.com.