Their willingness and ability to listen and understand your business needs and work hard to create a customized solution for our Sales and Markeitng team. Review collected by and hosted on G2.com.

I would like the option to customize all the fields in the Master lead forms as needed. However, iCapture's customer service team is very responsive and any changes that need to be made are done quickly and efficiently. Review collected by and hosted on G2.com.

It's very easy to use, both for the people in the field and account management behind the scenes. It's also flexible in how you can collect leads (QR code scanning, business card scanning and manual data entry). Customer service is responsive and knowledgeable. Great team. Review collected by and hosted on G2.com.

No real downsides. The one feature I'd love to see is being able to edit leads after saving them. You can add notes to a saved record, which is certainly helpful, but you can't edit previously entered data after saving. Review collected by and hosted on G2.com.

The platform is very user friendly, plus the customer service is stellar. I can reach out onsite at a conference and have a solution for an issue within 15 minutes. Review collected by and hosted on G2.com.

The app can be glitchy when a user moves from WiFi to cell service. Review collected by and hosted on G2.com.

Data collection and analysis is a huge aspect of my role so it is essential to have a reliable platform that simplifies the process and offers valuable insights. Review collected by and hosted on G2.com.

I have been using iCapture for 3 years and I have not yet encountered a situation that has caused me discomfort. Review collected by and hosted on G2.com.

iCapture allows our teams to go to events and capture event leads quickly and easily. This means we can spend our time having conversations with potential clients rather than doing administrative work to get them into our system. Review collected by and hosted on G2.com.

Literally nothing. Every part of the process and software works better than I could have imagined. Review collected by and hosted on G2.com.

ICapture is extremely user friendly platform, making it simple for all users- regardless of their technical skill level. I really like the videos that are easy to follow and ability to chat any questions in the dashboard. Review collected by and hosted on G2.com.

If there is no API kit, the manual efforts in uploading lead information. Review collected by and hosted on G2.com.

ICapture is easy to use and set up - we love that integrates directly with Salesforce. The team at ICapture has been wonderful to work with! Review collected by and hosted on G2.com.

I have not seen any downsides of ICapture thus far - very impressed. Review collected by and hosted on G2.com.

We can segment our leads for quick follow up with hot prospects. Review collected by and hosted on G2.com.

I find the Back Office interface a little user-unfriendly. Review collected by and hosted on G2.com.

iCapture has made capturing leads at tradeshows so much easier. The integrations are easy to setup, and it also has helped standardize our tradeshow strategy. We use it at every event we go to, and the support team has been an incredible asset to the value we get out of the product. Review collected by and hosted on G2.com.

iCpature provides a lot of integrations with different badge providers, which is great. I hope to see them continually add more. Review collected by and hosted on G2.com.

That it works great and there is great customer support. The customer support is available almost right away when I need help making a change to our forms our integrations! Review collected by and hosted on G2.com.

I have yet to find a downside of iCapture! Review collected by and hosted on G2.com.