---
title: iCapture Reviews
meta_title: 'iCapture Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 96 reviews by the users' company size, role or industry to
  find out how iCapture works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 96
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Event Management
  url: https://www.g2.com/categories/event-management
---

# iCapture Reviews
**Vendor:** Cvent  
**Category:** [Lead Retrieval Software](https://www.g2.com/categories/lead-retrieval)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 96
## About iCapture
Capture the conversations from trade shows and events with intelligent lead capture. iCapture is the fastest and easiest way to capture high-quality leads at a trade show and deliver them directly to your CRM & Marketing Automation Platform. Eliminate manual entry, capture better leads, and win more deals. Easy to use. Every event. Connected to your CRM.



## iCapture Pros & Cons
**What users like:**

- Users value the **easy integrations** of iCapture, streamlining lead capture and enhancing overall event efficiency. (5 reviews)
- Users appreciate the **streamlined lead capture process** of iCapture, significantly enhancing efficiency during events. (5 reviews)
- Users highlight the **ease of use** of iCapture, finding it simple to set up and integrate into workflows. (4 reviews)
- Users praise the **easy setup** of iCapture, making lead capture at events quick and hassle-free. (4 reviews)
- Users value the **seamless integrations** of iCapture, enhancing lead capture efficiency and real-time data management. (4 reviews)
- Efficiency (3 reviews)
- Lead Generation (3 reviews)
- Analytics (2 reviews)
- Users appreciate the **seamless CRM integration** with iCapture, making data management straightforward and efficient. (2 reviews)
- Easy Access (2 reviews)

**What users dislike:**

- Users experience frustrating **tech issues** with iCapture, including mapping problems and unexpected sync cutouts. (2 reviews)
- Users experience frustrating **technical issues** with iCapture, including unreliable mappings and random syncing problems. (2 reviews)
- Users find the **setup complexity** of iCapture time-consuming, especially with Salesforce integration, impacting overall usability. (1 reviews)
- Users find the **difficult setup** of iCapture time-consuming, particularly when integrating with Salesforce. (1 reviews)
- Users feel that iCapture is **expensive** , raising concerns about its affordability for future purchases. (1 reviews)
- High Subscription Cost (1 reviews)
- Integration Issues (1 reviews)
- Learning Curve (1 reviews)
- Poor Connectivity (1 reviews)
- Poor Customer Support (1 reviews)


## iCapture Discussions
  - [Does the icapture solution also work with japanese characters](https://www.g2.com/discussions/25958-does-the-icapture-solution-also-work-with-japanese-characters) - 1 comment, 1 upvote
  - [How are other companies encouraging staff to use non-tradeshow based events?](https://www.g2.com/discussions/25367-how-are-other-companies-encouraging-staff-to-use-non-tradeshow-based-events) - 1 comment, 1 upvote
  - [How do you use Icapture?](https://www.g2.com/discussions/how-do-you-use-icapture) - 1 comment
  - [What is the use of Icapture?](https://www.g2.com/discussions/what-is-the-use-of-icapture) - 1 comment
  - [What does iCapture do?](https://www.g2.com/discussions/what-does-icapture-do) - 2 comments

- [View iCapture pricing details and edition comparison](https://www.g2.com/products/icapture/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-26+15%3A02%3A46+-0500&secure%5Bsession_id%5D=5a38d33b-4fd7-42b4-981e-20dc4b62457f&secure%5Btoken%5D=2e88e388241e9672e0f334d5b47c222c2b1581b17d9f231cd3c58024eafa6946&format=llm_user)
## iCapture Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [Marketo-Based Systems for Growth-Driven Marketing & Sales Teams](https://www.g2.com/products/marketo-based-systems-for-growth-driven-marketing-sales-teams/reviews)

## iCapture Features
**Lead Generation**
- Lead Builder
- CRM Integration
- Marketing Automation Integration
- Social Media Integration
- Data Import & Export Tools

**At-Event Tools**
- Business Card Scanner
- Notetaking

**Lead Monitoring**
- Features
- Performance

**Agentic AI - Lead Capture**
- Cross-system Integration
- Proactive Assistance

**Post-Event Tools**
- Lead Follow-Up
- Lead Analysis
- Interaction History

**Data Capture**
- Websites
- Social Media
- Data

**Software Offerings**
- Web Portal
- Mobile Application
- Integrations & APIs

**Customization**
- Forms
- Personalization
- Templates
- Integration

**Agentic AI - Lead Retrieval**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

## Top iCapture Alternatives
  - [Captello](https://www.g2.com/products/captello/reviews) - 4.8/5.0 (174 reviews)
  - [Popl](https://www.g2.com/products/popl/reviews) - 4.6/5.0 (6,370 reviews)
  - [Whova](https://www.g2.com/products/whova/reviews) - 4.8/5.0 (1,528 reviews)