ability to integrate with other services available withing watsonx exosystem, ability to integrate with IBM cloud, easy of use, a lot of fucntions available in "out of the box", applicable in different use-cases, easy to implement, Review collected by and hosted on G2.com.

UX/UI of the portal where you can build your own assistants. Review collected by and hosted on G2.com.

Ease of building conversational flows and service provided by IBM employees Review collected by and hosted on G2.com.

Impossibility of reusing expired credits in a new subscription Review collected by and hosted on G2.com.

It's NLP and the wai it processes and understands the queries. Review collected by and hosted on G2.com.

The integration part of this is a bit complcated. Review collected by and hosted on G2.com.

I like the possibility of shortening tasks using the assistant, and automating routines and subroutines with the skills, in addition to the ease of use, low code, etc. Review collected by and hosted on G2.com.

Some disagreements that happen when making requests in Portuguese, even though I prefer to do it in English. Review collected by and hosted on G2.com.

Watson assistant is generally a AI tool or you can chat botwhich gives a kind of customer support who don't want to talk to customer case executives. It is fast and mostly times gives accurate result Review collected by and hosted on G2.com.

dislike about watson assistant is afterall it's an AI, machine thing. One coule not get a feel of real customer support because at times AI fails and give vauge results Review collected by and hosted on G2.com.

Building conversational AI chatbot without any coding. There are man prebuilt templates which can be modified to meet the individuals requirements. Review collected by and hosted on G2.com.

Custom chatbots can be cumbersome to make beacuse finetuning with just visual builder is hard but doable Review collected by and hosted on G2.com.

The fact that you can integrate it without needing great skills, helping with all types of processes and businesses, in addition to the number of tools for data preparation Review collected by and hosted on G2.com.

The need to have extensive knowledge in data modeling and statistics, limiting use to more lay users. Review collected by and hosted on G2.com.

Easy to aply and intuitive as well ready for enterprise use casess. Review collected by and hosted on G2.com.

It is difficult to use without watson studio additonally. It lacks integrations with key solutions on the market Review collected by and hosted on G2.com.

The drag-and-drop conversation

Preloaded templates that help very much

AI with all the necessary features and information.

setup is easy Review collected by and hosted on G2.com.

cannot handle many complex situations or problems.

it is user-friendly but not very much Review collected by and hosted on G2.com.

It provides with fastest answers with 100 percent accuracy acroos any of the applications . Review collected by and hosted on G2.com.

The pricing is based on the scope of the needs. Review collected by and hosted on G2.com.