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IBM Watson Real-Time Personalization

4.0
(6)

Watson Real-Time Personalization helps digital marketers improve customer experience and makes personalization easier by learning through each interaction and delivering the right content to each visitor in the context of their previous interactions with the brand.

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IBM Watson Real-Time Personalization Reviews

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Showing 6 IBM Watson Real-Time Personalization reviews
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IBM Watson Real-Time Personalization review by Luke L.
Luke L.
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content

"IBM Personalization "

What do you like best?

The fact that we are in the world of diversity and scalability. The best part is managing our rules and segments within the platform.

What do you dislike?

The tool has a lot of features and isn't a quick to make decisions based on current performance. Also, there is a gap of where and how content should be delivered. There may be another product that needs to be better plugged in for dynamic display.

What business problems are you solving with the product? What benefits have you realized?

Serving dynamic and personalized ads - We are seeing better conversion on the ads we can take care of. We are still solving for scalability for global websites

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IBM Watson Real-Time Personalization review by rodolfo h.
rodolfo h.
Validated Reviewer
Review Source
content

"insights delivey "

What do you like best?

the ease of use and how ibm helps in the delivery of the product

What do you dislike?

actually the product is really well developed, so i dont identify a disliking point

What business problems are you solving with the product? What benefits have you realized?

quick analysis and getting the proper insights

What A/B Testing solution do you use?

Thanks for letting us know!
IBM Watson Real-Time Personalization review by Executive Sponsor in Banking
Executive Sponsor in Banking
Validated Reviewer
Review Source
content

"Interact"

What do you like best?

The ability to generate offers/next best action recommendations in real time allows us to be less dependent on batch outbound campaigns.

What do you dislike?

Some of the functionality is buried a bit in the interface.

What business problems are you solving with the product? What benefits have you realized?

Generating real-time next best actions recommendations.

IBM Watson Real-Time Personalization review by Consultant
Consultant
Validated Reviewer
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Watson Watson"

What do you like best?

Watson Assistance, Studio are excellent and leading features

What do you dislike?

Too many components and integration is a challange

What business problems are you solving with the product? What benefits have you realized?

We are implementation partner for Watson and most of our customers are interested in Watson conversation

IBM Watson Real-Time Personalization review by Consultant
Consultant
Validated Reviewer
Review Source
content

"Good Experience"

What do you like best?

The ability to customize the view. User Guide is very helpful

What do you dislike?

Can be more intuitive. Cannot be done without doc

What business problems are you solving with the product? What benefits have you realized?

Good Usability and great insight

IBM Watson Real-Time Personalization review by Agency in Marketing and Advertising
Agency in Marketing and Advertising
Validated Reviewer
Review Source
content

"IBM Watson review "

What do you like best?

The I nnovative approaches to marketing

What do you dislike?

The cost was a bit high for a new team.

What business problems are you solving with the product? What benefits have you realized?

Email marketing- better performance with more personalized content

Kate from G2

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* We monitor all IBM Watson Real-Time Personalization reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.