The G2 on IBM Verify CIAM

IBM Verify CIAM Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the strong security controls of IBM Verify CIAM, enhancing user access management and compliance effortlessly. (47 mentions)

Users appreciate the seamless and secure authentication process of IBM Verify CIAM, enhancing user access management effortlessly. (33 mentions)

Users value the seamless and secure authentication process of IBM Verify CIAM, enhancing user access management effectively. (28 mentions)

Users appreciate the seamless and secure authentication process of IBM Verify CIAM, enhancing user access management and experience. (23 mentions)

Users appreciate the seamless and secure authentication process of IBM Verify CIAM, enhancing user access management effectively. (22 mentions)

Users appreciate the single sign-on and multifactor authentication features of IBM Verify CIAM, enhancing user security and experience. (21 mentions)

Users find the complex setup process challenging, especially if unfamiliar with IBM’s ecosystem. (23 mentions)

Users find the difficult learning curve challenging, as the system can be confusing and time-consuming for new users. (21 mentions)

Users find the complexity of the admin panel and setup process challenging, especially for new members adapting. (20 mentions)

Users find the complex administration process challenging, especially during initial setup and configuration, impacting their experience. (18 mentions)

Users report a difficult setup process for IBM Verify CIAM, especially without IAM expertise in-house. (15 mentions)

Users find the complex usability of IBM Verify CIAM burdensome, particularly during initial setup and configuration. (14 mentions)

Users feel IBM Verify CIAM is expensive for small organizations, leading to concerns about affordability and value. (12 mentions)

Top Pros or Advantages of IBM Verify CIAM

1. Security

Users value the strong security controls of IBM Verify CIAM, enhancing user access management and compliance effortlessly.

See 47 mentions

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Abhijeet K.

Enterprise (> 1000 emp.)

4.5/5

"Reliable and secure identity management solution"

What do you like about IBM Verify CIAM?

I really like how seamless and secure the authentication process is. The platform makes it easy to manage user access while maintaining strong securit

Sunilkumar Y.

Mid-Market (51-1000 emp.)

4.5/5

"Overall good experience with IBM IDAM."

What do you like about IBM Verify CIAM?

It give alert message if any one try to sign in your account. Every time while login it ask user to provide consent via dual factor authentication

2. Ease of Use

Users appreciate the seamless and secure authentication process of IBM Verify CIAM, enhancing user access management effortlessly.

See 33 mentions

See Related User Reviews

Abhijeet K.

Enterprise (> 1000 emp.)

4.5/5

"Reliable and secure identity management solution"

What do you like about IBM Verify CIAM?

I really like how seamless and secure the authentication process is. The platform makes it easy to manage user access while maintaining strong securit

Rajnish K.

Mid-Market (51-1000 emp.)

5.0/5

"Amazing safety for all work apps"

What do you like about IBM Verify CIAM?

It is easy to add apps that makes it easy to login into many tools with one account and working from different devices possible.

3. Authentication

Users value the seamless and secure authentication process of IBM Verify CIAM, enhancing user access management effectively.

See 28 mentions

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Abhijeet K.

Enterprise (> 1000 emp.)

4.5/5

"Reliable and secure identity management solution"

What do you like about IBM Verify CIAM?

I really like how seamless and secure the authentication process is. The platform makes it easy to manage user access while maintaining strong securit

Sunilkumar Y.

Mid-Market (51-1000 emp.)

4.5/5

"Overall good experience with IBM IDAM."

What do you like about IBM Verify CIAM?

It give alert message if any one try to sign in your account. Every time while login it ask user to provide consent via dual factor authentication

4. Single Sign-On

Users appreciate the seamless and secure authentication process of IBM Verify CIAM, enhancing user access management and experience.

See 23 mentions

See Related User Reviews

Abhijeet K.

Enterprise (> 1000 emp.)

4.5/5

"Reliable and secure identity management solution"

What do you like about IBM Verify CIAM?

I really like how seamless and secure the authentication process is. The platform makes it easy to manage user access while maintaining strong securit

Sunilkumar Y.

Mid-Market (51-1000 emp.)

4.5/5

"Overall good experience with IBM IDAM."

What do you like about IBM Verify CIAM?

It give alert message if any one try to sign in your account. Every time while login it ask user to provide consent via dual factor authentication

5. Features

Users appreciate the seamless and secure authentication process of IBM Verify CIAM, enhancing user access management effectively.

See 22 mentions

See Related User Reviews

Abhijeet K.

Enterprise (> 1000 emp.)

4.5/5

"Reliable and secure identity management solution"

What do you like about IBM Verify CIAM?

I really like how seamless and secure the authentication process is. The platform makes it easy to manage user access while maintaining strong securit

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Seamless Identity Management with Stellar Security"

What do you like about IBM Verify CIAM?

It centralizes user access, tracks consent, and logs activity clearly. SSO and MFA make authentication secure, and reporting tools help us stay compli

6. Identity Management

Users appreciate the single sign-on and multifactor authentication features of IBM Verify CIAM, enhancing user security and experience.

See 21 mentions

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Salman F.

Small-Business (50 or fewer emp.)

3.0/5

"Identity management at your figure tips"

What do you like about IBM Verify CIAM?

It gives an consolidated and user friendly interface for managing user identity at ease

Bakkesh K.

Small-Business (50 or fewer emp.)

5.0/5

"IBM Verify Transformed My Identity Management Approach"

What do you like about IBM Verify CIAM?

It has robust IAM solution and integration capabilities , allowing me to manage both customer and workforce identities The passwordless authenticati

Top Cons or Disadvantages of IBM Verify CIAM

1. Complex Setup

Users find the complex setup process challenging, especially if unfamiliar with IBM’s ecosystem.

See 23 mentions

See Related User Reviews

Abhijeet K.

Enterprise (> 1000 emp.)

4.5/5

"Reliable and secure identity management solution"

What do you dislike about IBM Verify CIAM?

Sometimes the initial setup and configuration can feel a bit complex, especially if you're new to IBM’s ecosystem. The documentation could be a little

Aniket C.

Mid-Market (51-1000 emp.)

5.0/5

"IBM keep this up"

What do you dislike about IBM Verify CIAM?

The least helpful is the complex implementation process. Rest of all is very good and highly effective for the users . configuration is lot of stress

2. Difficult Learning

Users find the difficult learning curve challenging, as the system can be confusing and time-consuming for new users.

See 21 mentions

See Related User Reviews

Joe S.

Mid-Market (51-1000 emp.)

5.0/5

"Seamless SSO & MFA"

What do you dislike about IBM Verify CIAM?

Initial setup and configuring OIDC/OAuth flows can be time consuming for teams new to enterprise IAM.

karan s.

Small-Business (50 or fewer emp.)

3.5/5

"All in one Security platform"

What do you dislike about IBM Verify CIAM?

There are many features, which is amazing, but complicated for new users to understand and can be confusing for new users, and the admin panel is too

3. Complexity

Users find the complexity of the admin panel and setup process challenging, especially for new members adapting.

See 20 mentions

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Abhijeet K.

Enterprise (> 1000 emp.)

4.5/5

"Reliable and secure identity management solution"

What do you dislike about IBM Verify CIAM?

Sometimes the initial setup and configuration can feel a bit complex, especially if you're new to IBM’s ecosystem. The documentation could be a little

Aniket C.

Mid-Market (51-1000 emp.)

5.0/5

"IBM keep this up"

What do you dislike about IBM Verify CIAM?

The least helpful is the complex implementation process. Rest of all is very good and highly effective for the users . configuration is lot of stress

4. Complex Administration

Users find the complex administration process challenging, especially during initial setup and configuration, impacting their experience.

See 18 mentions

See Related User Reviews

Abhijeet K.

Enterprise (> 1000 emp.)

4.5/5

"Reliable and secure identity management solution"

What do you dislike about IBM Verify CIAM?

Sometimes the initial setup and configuration can feel a bit complex, especially if you're new to IBM’s ecosystem. The documentation could be a little

Aniket C.

Mid-Market (51-1000 emp.)

5.0/5

"IBM keep this up"

What do you dislike about IBM Verify CIAM?

The least helpful is the complex implementation process. Rest of all is very good and highly effective for the users . configuration is lot of stress

5. Difficult Setup

Users report a difficult setup process for IBM Verify CIAM, especially without IAM expertise in-house.

See 15 mentions

See Related User Reviews

Abhijeet K.

Enterprise (> 1000 emp.)

4.5/5

"Reliable and secure identity management solution"

What do you dislike about IBM Verify CIAM?

Sometimes the initial setup and configuration can feel a bit complex, especially if you're new to IBM’s ecosystem. The documentation could be a little

Joe S.

Mid-Market (51-1000 emp.)

5.0/5

"Seamless SSO & MFA"

What do you dislike about IBM Verify CIAM?

Initial setup and configuring OIDC/OAuth flows can be time consuming for teams new to enterprise IAM.

6. Complex Usability

Users find the complex usability of IBM Verify CIAM burdensome, particularly during initial setup and configuration.

See 14 mentions

See Related User Reviews

Abhijeet K.

Enterprise (> 1000 emp.)

4.5/5

"Reliable and secure identity management solution"

What do you dislike about IBM Verify CIAM?

Sometimes the initial setup and configuration can feel a bit complex, especially if you're new to IBM’s ecosystem. The documentation could be a little

Aniket C.

Mid-Market (51-1000 emp.)

5.0/5

"IBM keep this up"

What do you dislike about IBM Verify CIAM?

The least helpful is the complex implementation process. Rest of all is very good and highly effective for the users . configuration is lot of stress

7. Expensive

Users feel IBM Verify CIAM is expensive for small organizations, leading to concerns about affordability and value.

See 12 mentions

See Related User Reviews

Ekta R.

Enterprise (> 1000 emp.)

4.0/5

"Review On IBM Security Verify"

What do you dislike about IBM Verify CIAM?

There are limites dislike about IBM security Verify that in the Initial configuration its is complex and time consuming if there is nobody expertise i

Salman F.

Small-Business (50 or fewer emp.)

3.0/5

"Identity management at your figure tips"

What do you dislike about IBM Verify CIAM?

A bit expensive.which can affect the economic resource management of company

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Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

10/21/2024

"IBM Verify is Excellent for Seccurity!"

4.5/5

What do you like best about IBM Verify CIAM?

The Push notification which was getting delayed earlier has improved significantly. Review collected by and hosted on G2.com.

What do you dislike about IBM Verify CIAM?

I didn't find anything to improve for now. Review collected by and hosted on G2.com.

What problems is IBM Verify CIAM solving and how is that benefiting you?

I use IBM Verify primarily for Multi-factor authntication and passwordless authenticaton. It helps in seccuring our login by adding an extra layer of protection. It reduces the risk of unauthorised access. I feel more secure while acccessing sesitive work systems. The passwordless login feature helps get logged in faster and easily without risking the security. Review collected by and hosted on G2.com.

Sayed Saif A.

Senior Associate Platform

Small-Business (50 or fewer emp.)

11/19/2024

"Easy and Secure Authentication"

5/5

What do you like best about IBM Verify CIAM?

Its a great tool for secure login. easy to use, and I like how it works with different systems without any issue. The app is simple, and have multiple features like push notifications & QR codes that making logging in safe and quick. Its also great for every business because it gives real-time alerts and useful data. Review collected by and hosted on G2.com.

What do you dislike about IBM Verify CIAM?

Setting it up at first can be a bit tricky, especially if you're not from technical background. The instructions can be clear in some parts. Also, after some updates, there are small bugs i faced that need fixing, but fixed it quickly. Overall, it’s a very reliable tool! Review collected by and hosted on G2.com.

What problems is IBM Verify CIAM solving and how is that benefiting you?

The main problem which I faced is Authorization...So It helps by making logins more secure and protecting accounts from unauthorized access. It solves the problem of weak passwords by adding multi-factor authentication etc., This gives me relaxation & ensures my data stays safe while being easy to use. Review collected by and hosted on G2.com.

sonal j.

Cybersec Engineer

Mid-Market (51-1000 emp.)

5/15/2025

"Working with IBM"

2.5/5

What do you like best about IBM Verify CIAM?

It provides customer with enchanced security, with flexible mfa use , allows users to self service,customer support is available 24/7, use is very easy, Review collected by and hosted on G2.com.

What do you dislike about IBM Verify CIAM?

least helpful is the implementation it is very hard and confusing to new users and they are not even updating it . Review collected by and hosted on G2.com.

Amrutha P.

Tech Lead

Mid-Market (51-1000 emp.)

12/19/2024

"An advanced IAM tool: IBM Verify"

5/5

What do you like best about IBM Verify CIAM?

Instead than simply onboarding users into apps, it is critical to remove their access on time. Because data security is increasingly critical. Since we integrated SSO for all applications using IBM Verify, deleting users in the interface will remove access to all apps, which is a critical and required feature for all enterprises. This is extremely readily accomplished with the IBM verify tool. Review collected by and hosted on G2.com.

What do you dislike about IBM Verify CIAM?

Till now I didn't face any issues with this tool. Much required IAM tool for us. Review collected by and hosted on G2.com.

Harsh S.

Cybersec Engineer

Mid-Market (51-1000 emp.)

5/13/2025

"Working through the IBM"

4/5

What do you like best about IBM Verify CIAM?

It helps in governing the digital identity of customers and users who are outside of an organization Review collected by and hosted on G2.com.

What do you dislike about IBM Verify CIAM?

The setup can be very complex to new people . Sometimes mobile app users can experience delayed synchronization. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

5/6/2025

"Easy-to-use in terms of user authentication"

5/5

What do you like best about IBM Verify CIAM?

It's very authentic in terms of customer registration, social logins, MFA, and much more. Most of my users feel very much safe while writing passwords in our website or login with the socials. Its easy to monitor at our end. Review collected by and hosted on G2.com.

What do you dislike about IBM Verify CIAM?

I'd say as the number of ysers increases I need to scale it to have a little bit more advanced features, which is time consuming. It should be automated based on user scales. I'd like business wise UI customizations that can be very helpful for my business and showcasing the brand itself. Review collected by and hosted on G2.com.

Abhay P.

AQE

Small-Business (50 or fewer emp.)

5/9/2025

"Leading CIAM verification tool"

4/5

What do you like best about IBM Verify CIAM?

The best thing I like about iam is

1. Prebuilt APIs and sdks

2. No code and low code methods for authorization

3. Built in fraud detection Review collected by and hosted on G2.com.

What do you dislike about IBM Verify CIAM?

There is nothing to dislike but needs improvement are:

1. User identity management Review collected by and hosted on G2.com.

Verified User in Consulting

Mid-Market (51-1000 emp.)

10/31/2024

"Easy to start, IBM Verify provides multiple methods for MFA"

3.5/5

What do you like best about IBM Verify CIAM?

Our client required MFA to get access to our application UI. We used IBM Verify to set up a DEMO to prove it works as the client expected. Now, the MFA configuration is in Production. Review collected by and hosted on G2.com.

What do you dislike about IBM Verify CIAM?

There are a few items that need to be improved. 1. Online help: More step-by-step details may help. 2. Permission on group: there is a need to create admin user for our client, and the client admin shall be able to onboard their Trading Partners, we created a custom "Administrator Role" and limited the user admin right to a certain user group by using scope. It is not working, the client admin cannot create a user in that user group. Without the scope of the user group, the client admin can create/update/delete any user in any group in clude admin user and admin user group. Review collected by and hosted on G2.com.

Kirti m.

Cyber sec engineer

Mid-Market (51-1000 emp.)

5/15/2025

"Working with ibm"

3.5/5

What do you like best about IBM Verify CIAM?

Ease of the dashboard / 24/7 customer support / advance authentication features / integrated dashboard / Review collected by and hosted on G2.com.

What do you dislike about IBM Verify CIAM?

the implementation is very hectic and confusing and complicated Review collected by and hosted on G2.com.

Harish W.

Infra Lead

Mid-Market (51-1000 emp.)

12/18/2024

"Intelligent User Access Management tool"

4.5/5

What do you like best about IBM Verify CIAM?

We have multiple internal dashboard applications to which only authorized users should have access, and other users should have limited access. For a few users, time-being access to the application was a challenging task before, but IBM Verify made it very easy to manage this type of access. Review collected by and hosted on G2.com.

What do you dislike about IBM Verify CIAM?

Loading the admin console will sometimes take more time to load. this causing problem when we want to perform immediate tasks. Review collected by and hosted on G2.com.