--- title: IBM Targetprocess Reviews meta\_title: 'IBM Targetprocess Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 243 reviews by the users' company size, role or industry to find out how IBM Targetprocess works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 243 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management ---

# IBM Targetprocess Reviews & Product Details

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IBM Targetprocess, is a platform for enterprise agile planning (EAP) and strategic portfolio management (SPM) solutions that allows business and technology planners at all levels to dynamically plan and manage work, resources, investments, programs, and portfolios while ensuring continuous alignment to the enterprise strategy in a single source of truth. IBM Targetprocess is a platform for enterprise agile planning (EAP) and strategic portfolio management (SPM) solutions that allows business and technology planners at all levels to dynamically plan and manage work, resources, investments, programs, and portfolios while ensuring continuous alignment to the enterprise strategy in a single source of truth. The combination of flexible architecture and Solutions Library helps to ensure the fastest time to value for every solution. IBM Targetprocess integrates directly with the financial management platform to provide financial insights into labor allocations, labor capitalization, and labor forecasts to improve how a company measures, plans, and invests in their workforce. Solutions: IBM Targetprocess' solutions-led strategy to make Enterprise Agile easier, allowing teams to take a building-block style approach to their agile transformation. Strategic planning solutions allow business leaders to capture strategy and OKRs in a single source of truth, and even update priorities with confidence that portfolio, product managers, and even autonomous Agile teams will see and align their work to the new priorities. Resource Management solutions allow portfolio and product teams to plan and forecast capacity and dynamically manage resources while minimizing risks and optimizing resource utilization. The Portfolio budgeting solutions enabled by IBM Targetprocess partners financial teams with product and portfolio managers to enable a shift to continuous product funding, and Program Management solutions ensure the successful execution of Agile programs across hybrid and strategic portfolios. Strategic Planning: Align work, labor, and investments to the strategic objectives of the business and maximize execution. • Capture and communicate corporate objectives in a persistent tool visible by the entire organization. • Link specific elements of execution to strategic objectives (i.e. initiatives, epics, features, teams, budgets, etc.). • View the split between Run-the-Business and Change-the-Business goals and pivot investments. • Easily track and view progress of strategic objectives. Portfolio Budgeting: Align with finance as you shift from annual funding of projects to continuous product funding. • View portfolio totals, actuals, OpEx, and CapEx, budgeted costs, and labor and non-labor costs in one place. • One source of truth to view portfolio budgets and their initiatives. • View the split between labor and non-labor actuals on a monthly basis. • Quickly change Funded costs and labor/non-labor costs in the initiative breakdown. Resource Management: Optimize resources, capacity, and demand to reduce risk and maximize utilization of headcount. • Monitor the impact of changes in real-time, with multiple views of reports to minimize inefficiency and overutilization. • Dashboards allow optimization of incoming demand against capacity. • Connect resource bill rates, team rates, and blended rates and utilization with automatic cost forecasting. Program Management: Digitize and automate quarterly business and program increment planning. • Seamlessly setup PI Planning with connected backlogs for Portfolio, Product, and Teams. • Visualize key metrics and flow of value with Flow metrics in a customizable dashboard. • Execute confidently by easily tracking progress in real-time, quickly identifying dependencies, and adapting to changes through the Program Board. Market Differentiators: - Flexible architecture: Targetprocess flexible architecture adapts to your organizations operating models – no matter how unique. - Time to value: Targetprocess Solutions Library minimizes administrative overhead and delivers rapid time to value for every solution. - Holistic financials: Targetprocess and IBM Apptio provide visibility to labor and non-labor costs for planning and managing investments.

* * *

Seller
[Apptio, an IBM Company](https://www.g2.com/sellers/apptio-an-ibm-company)
Discussions
[IBM Targetprocess Community](https://www.g2.com/products/ibm-targetprocess/discuss)
Languages Supported

German, English, French, Japanese, Portuguese, Russian, Spanish

Solution Type

All-in-One

Overview by
Katie Strange

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

7 months

[
View More Pricing Information
](https://www.g2.com/products/ibm-targetprocess/pricing)

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## User Insights

Average based on 243 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

## IBM Targetprocess Integrations
(1)

What do users say about integrations?

Integration information sourced from real user reviews.

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Confluence

](https://www.g2.com/products/confluence/reviews)

Show More

 ![Anant D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anant D.")
AD

Anant D.

Senior DevOps Engineer

Mid-Market (51-1000 emp.)

9/6/2025

"Streamlined Project Management, Needs UI Improvements"

4/5

What do you like best about IBM Targetprocess?

I find IBM Targetprocess very easy to use and appreciate its seamless integration with SSO services. I also like how it connects with Slack and Teams, creating an automated communication channel. It's great for team management and tracking, especially during Scrum meetings using the inbuilt Boards. The ease of tracking my tickets and logging time on them is a big plus, as is being able to easily see who's working on what. Review collected by and hosted on G2.com.

What do you dislike about IBM Targetprocess?

UI could be better. I have faced issues such as finding spaces. When I want to fetch my personal timesheet, I need to zoom out the browser page to modify or edit a specific task time. In the time tracking UI, only the User Story is visible, not their corresponding Tasks. On the homepage of a particular user, the stories that are visible are hard to track, and there is no proper listing. There could be an AI summarizer for Stories on what tasks a user is performing. Review collected by and hosted on G2.com.

What problems is IBM Targetprocess solving and how is that benefiting you?

I use IBM Targetprocess for easy team management, time tracking, and Scrum meetings. It simplifies working on tasks collaboratively, with built-in Boards and a Task Dependency tracker that enhances efficiency. Review collected by and hosted on G2.com.

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12/22/2025
Validated ReviewerSource: Organic

KW

Kim W.

IT Systems Administrator

Mid-Market (51-1000 emp.)

11/8/2019

"A decent tool to track Software Dev work; they have come a long way in adding features"

4/5

What do you like best about IBM Targetprocess?

The current version of TargetProcess offers many different ways to configure automations, workflows and customizations. If you looked at TP even 2 years ago, the product is very different and much improved from that version. They have really listened to what we wanted out of it and done the work to roll out functionality that they didn't have before. Review collected by and hosted on G2.com.

What do you dislike about IBM Targetprocess?

Some of the backend configuration requires a bit of coding. I'm not a career developer, so sometimes it takes me a little while to work through the code in order to make things work. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Targetprocess:

Plan out your projects and processes very carefully before beginning to create cards. Once you have those in place, it can be difficult to change them. Review collected by and hosted on G2.com.

What problems is IBM Targetprocess solving and how is that benefiting you?

We needed a tool that can keep track of all our software devleopment work with a few different products that we offer. We use the Epcs, Features, User Story, Tasks and Bugs in order to track the life cycle of our products. Review collected by and hosted on G2.com.

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5/30/2024
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

5/27/2024

"Ticket system that doesn't get in the way"

3.5/5

What do you like best about IBM Targetprocess?

Initial implementation is fast and easy: you can get a team started in a matter of minutes. Basic operations are simple and intuitive. It offers all the features we need, and it is easy to adapt to the way we work (custom process, custom fields, etc). Customer support is great, even for complex stuff (ex: custom automation or validation rules). Since our team use it all day, everyday, we have successfully integrated it with other products, and created custom scripts for many routine tasks using it's API. Review collected by and hosted on G2.com.

What do you dislike about IBM Targetprocess?

It's great to manage tickets and releases, but the project management features are not very useful to us. The timesheet is the most used view, and it is a popup. It doesn't refresh automatically, which is extremely annoying. A pet peeve of mine is that bugs are different than tasks: I wish there was an option so they behave exactly as tasks (ex: bugs must be created in a story). I created rules to fix that, but they sometime give us headaches when moving bugs around. Managing the backlog in TargetProcess just sucks: that's why we have integrated it with Notion. Review collected by and hosted on G2.com.

What problems is IBM Targetprocess solving and how is that benefiting you?

Tracking releases, tasks, bugs, and time. We need precise time tracking for government tax credits and I was able to create scripts to ease reporting. In case of audit, we can find details about everything we have done on a particular project. We also use it to track worked hours for pay, for OKR (ex: strategic focus, defect removal efficiency). Review collected by and hosted on G2.com.

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Response from Janie Carothers of IBM Targetprocess

[Editedit](https://www.g2.com/survey_responses/ibm-targetprocess-review-9706529/official_response/edit)

Thank you for taking the time to leave us a review. We strive to make our customers wildly successful, and we’re sorry to hear that we missed the mark here. We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, would you please consider emailing us at customerfeedback@apptio.com to discuss this further?

&nbsp;

Kind regards,

Apptio Team

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

RH

Ricardo H.

Enterprise (\> 1000 emp.)

11/5/2024

"Strategic IT Portfolio Transparency"

4/5

What do you like best about IBM Targetprocess?

Flexible data model and ability to custimize views for our different user personas. Review collected by and hosted on G2.com.

What do you dislike about IBM Targetprocess?

The left hand navigation can become a bit overwhelming, would like to see it overhauled to make it easier for our end users to find information Review collected by and hosted on G2.com.

What problems is IBM Targetprocess solving and how is that benefiting you?

Present a portfolio view of all the work our IT teams are woriing on, Increase isbility to use flow metrics to increase team effectiveness and efficiency. Review collected by and hosted on G2.com.

Show More

Response from Janie Carothers of IBM Targetprocess

[Editedit](https://www.g2.com/survey_responses/ibm-targetprocess-review-10459727/official_response/edit)

Hi Ricardo! We are glad to hear that IBM Targetprocess is a useful tool for you! We appreciate your feedback!

Validated ReviewerIncentivizedSource: G2 Gives Campaign

CM

Chris M.

Business analyst

Mid-Market (51-1000 emp.)

6/3/2024

"Targetprocess is a very good tool"

3.5/5

What do you like best about IBM Targetprocess?

The abillity for our organization to have multiple Kanban boards that allow for ease of use to flow as an agile shop. The flexibility for our organization to adapt as needed and targetprocess be flexible enough to be usable in our business model as a non-profit. Review collected by and hosted on G2.com.

What do you dislike about IBM Targetprocess?

We wish it had more integrations that would allow for it to connect more seamlessly to our other systems. Review collected by and hosted on G2.com.

What problems is IBM Targetprocess solving and how is that benefiting you?

Visibility across our organization with not with just the larger initiative work but also the day to day work being done and captured. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Domenic T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Domenic T.")
DT

Domenic T.

TBM Analyst II

Enterprise (\> 1000 emp.)

11/6/2024

Guest users or non-business users of the software, not included in G2 scores.

"CCF target process review"

4/5

What do you like best about IBM Targetprocess?

We currently don't use target process but our IT team did a pov and it looked easy to use and very visually appealing. Review collected by and hosted on G2.com.

What do you dislike about IBM Targetprocess?

I have not had enough engagement to answer that Review collected by and hosted on G2.com.

What problems is IBM Targetprocess solving and how is that benefiting you?

It would help us organize a lot of our project management Review collected by and hosted on G2.com.

Show More

Response from Janie Carothers of IBM Targetprocess

[Editedit](https://www.g2.com/survey_responses/ibm-targetprocess-review-10466796/official_response/edit)

Hi Domenic! Thank you for sharing your IT team's positive feedback on the visual appeal and ease of use of IBM Targetprocess. If you would like to explore Targetprocess further, please reach out and I'll be happy to set that up for you! Janie.Carothers@ibm.com.

Validated ReviewerIncentivizedSource: G2 Gives Campaign

 ![Stephan F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephan F.")
SF

Stephan F.

Senior Engineering Project Manager

Mid-Market (51-1000 emp.)

6/4/2024

"Extremely versatile and intuitive"

4/5

What do you like best about IBM Targetprocess?

In several years using the product, very rarely had we need a fonction, report, use case that could not be achieved with Target process. The customizable views are also very useful. Support has also been amazing. Review collected by and hosted on G2.com.

What do you dislike about IBM Targetprocess?

As a project manager, i am enjoying using it daily, we do hear from regular users it is not a quick learning process. Review collected by and hosted on G2.com.

What problems is IBM Targetprocess solving and how is that benefiting you?

Having customized reports that can be adjusted based on the audience without the need to export to another tool such as excel. Review collected by and hosted on G2.com.

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Response from Janie Carothers of IBM Targetprocess

[Editedit](https://www.g2.com/survey_responses/ibm-targetprocess-review-9748734/official_response/edit)

Hi Stephan! Thank you for your honest feedback! We love hearing that IBM Targetprocess is a useful tool for you. We’d like to invite you to share your expertise through Apptio Ambassadors, our customer advocacy program. Learn what’s new at Apptio and earn valuable rewards, such as Starbucks, Target and Amazon gift cards! https://apptio.customershome.com/user-request

We also invite you to join other Apptio customers around the globe by interacting in our Apptio Community, an exclusive online forum for Apptio Customers, Partners, and Employees to learn, connect, share and grow together. https://community.ibm.com/community/user/apptio/home

Thank you for being a valued Apptio customer!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

MT

Mark T.

Development Manager

Small-Business (50 or fewer emp.)

6/3/2024

"Powerful and customizable"

4/5

What do you like best about IBM Targetprocess?

This software works well with our integrated processes, and allows the customization we need. We can set (and change) the flows, build our own boards and lists of the items we need, and work as a remote team on items without conflicts Review collected by and hosted on G2.com.

What do you dislike about IBM Targetprocess?

There is no 'simple' or mobile-friendly view to access it on the go to do quick lookups or references Review collected by and hosted on G2.com.

What problems is IBM Targetprocess solving and how is that benefiting you?

This helps us build our sprint iterations and release management, as well as help with release documentation Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

KY

keoni y.

Enterprise (\> 1000 emp.)

11/5/2024

"PPM / Clarity Replacement"

4/5

What do you like best about IBM Targetprocess?

Visibility end-to-end

Agility to adapt quickly to change

Alignment with strategic objectives Review collected by and hosted on G2.com.

What do you dislike about IBM Targetprocess?

Limited integration with other systems requires manual efforts to transfer data Review collected by and hosted on G2.com.

What problems is IBM Targetprocess solving and how is that benefiting you?

Resource and capacity planning

Initiatives management Review collected by and hosted on G2.com.

Show More

Response from Janie Carothers of IBM Targetprocess

[Editedit](https://www.g2.com/survey_responses/ibm-targetprocess-review-10460275/official_response/edit)

Hi Keoni! It's great to hear that IBM Targetprocess is helping with resource and capacity planning as well as initiatives management. We're committed to providing solutions that benefit our customers. We appreciate your feedback!

Validated ReviewerIncentivizedSource: G2 Gives Campaign

 ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance")
AI

Verified User in Insurance

Enterprise (\> 1000 emp.)

11/5/2024

"Targetprocess is a very flexible tool"

4/5

What do you like best about IBM Targetprocess?

I like that the tool is very flexible and can accomodate multiple frameworks. Review collected by and hosted on G2.com.

What do you dislike about IBM Targetprocess?

Need more materials to guide users on how to best utilize the tool as part of a suite of Apptio products or other IT business management tools. Review collected by and hosted on G2.com.

What problems is IBM Targetprocess solving and how is that benefiting you?

It is helping to bring holistic visibility into the portfolio of work from an enterprise level. Review collected by and hosted on G2.com.

Show More

Response from Janie Carothers of IBM Targetprocess

[Editedit](https://www.g2.com/survey_responses/ibm-targetprocess-review-10460836/official_response/edit)

We're glad to hear that you find IBM Targetprocess flexible and accommodating for multiple frameworks. Thank you for sharing your positive experience!

Validated ReviewerIncentivizedSource: G2 Gives Campaign

## Questions about IBM Targetprocess? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about IBM Targetprocess
](https://www.g2.com/products/ibm-targetprocess/discussions/new)

GU

Guest User

What is Apptio Targetprocess used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-apptio-targetprocess-used-for)

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G2

Verified User
•
Last activity over 6 years ago

Is it possible to integrate Targetprocess and Slack?

1 Upvote

1

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View all Discussions
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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

7 months

### Average Discount

15%

[
View More Pricing Information
](https://www.g2.com/products/ibm-targetprocess/pricing)

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##### 
##### IBM Targetprocess Features

Tasks

Creation & Assignment

Due Dates

Task Prioritization

Communication

Community Forum

Customer Ideation

Planning

Work Capacity

Task Ranking

Kanban Board

Workflow Management

Time Tracking

Progress Monitoring

Budgeting

[
View More Features
](https://www.g2.com/products/ibm-targetprocess/features)

##### Categories on G2

[Work Management](https://www.g2.com/categories/work-management)[Project Management](https://www.g2.com/categories/project-management)[Project and Portfolio Management](https://www.g2.com/categories/project-and-portfolio-management)

[Work Management](https://www.g2.com/categories/work-management)[Project Management](https://www.g2.com/categories/project-management)[Project and Portfolio Management](https://www.g2.com/categories/project-and-portfolio-management)[Product Management](https://www.g2.com/categories/product-management-software)[Objectives and Key Results (OKR)](https://www.g2.com/categories/objectives-and-key-results-okr)[Strategy and Innovation Roadmapping Tools](https://www.g2.com/categories/strategy-and-innovation-roadmapping-tools)[Strategic Portfolio Management](https://www.g2.com/categories/strategic-portfolio-management)

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