1. [Home](https://www.g2.com/) 2. ... 3. [Unknown Software](https://www.g2.com/categories/unknown--2) 4. [IBM Sterling Store Engagement Discussions](https://www.g2.com/products/ibm-sterling-store-engagement/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5b7e22658593829b89b0a9ad93cd760d/ibm-sterling-store-engagement.png "Product Avatar Image") ](/products/ibm-sterling-store-engagement/reviews) [ IBM Sterling Store Engagement ](/products/ibm-sterling-store-engagement/reviews) 0 ratings Empower store associates to provide superior customer service, enhance customer loyalty and increase cart size IBM® Sterling Store Engagement provides a real-time view of all your inventory, customer and order data through an intuitive user interface that’s accessible from sales counters and mobile devices. Purpose-built tools provide cross-sell and up-sell recommendations, help standardize processes for inventory and task management, and enable flexible fulfillment options (such as curbside pickup, BOPIS and SFS), as well as managing returns across channels. IBM Sterling Store Engagement enables employees to provide omni-channel services in the store for fulfillment, inventory management, task management, and customer service.  Benefits of IBM Sterling Store Engagement: For Store Associates Grow revenue with personalized recommendations for up-sell and cross-sell opportunities Drive efficiency with inventory location data and an optimized pick, pack and ship process/pickup Maximize the use of working capital with accurate inventory counts For Store Managers Drive sales with inventory visibility across the store network to save the sale Monitor and manage activities and tasks for employees Reduce inventory carrying costs with condensed inventory across store networks For Customers Help customers enjoy a more streamlined experience, with quick mobile checkout and client-handling capabilities Execute purchase and checkout of in-store products — without customers having to stand in line Create an enhanced shopping experience by delivering compelling product information in-store IBM Sterling Store Engagement is a component of the IBM Sterling Order Management portfolio. Read more about store engagement here: https://www.ibm.com/products/store-engagement Show More * * * ### 55.0 Nps Score Already have IBM Sterling Store Engagement? ### All IBM Sterling Store Engagement Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is IBM Sterling Store Engagement used for? ](/discussions/what-is-ibm-sterling-store-engagement-used-for) What is IBM Sterling Store Engagement used for? 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