K

Kislaya .

Associate Consultant

Enterprise (> 1000 emp.)

11/3/2020

"Robust and great order management system with best features"

5/5

What do you like best about IBM Sterling Order Management?

Distributed Order Management , Global Inventory Visibility, Real Time availability monitor functionalities. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Order Management?

Some performance issues related to launching of configurator Review collected by and hosted on G2.com.

What problems is IBM Sterling Order Management solving and how is that benefiting you?

1. Customer Notification

2. Sourcing and scheduling setup

3. Inventory management.

4. Customer promised date calculation

5. Store/Node/hub configurations set up and configuration.

6. Work orders and service order fulfillment.

7. Payment processing.

8. Integration with other systems.

9. Customization of business logic Review collected by and hosted on G2.com.

ER

Verified User in Retail

Enterprise (> 1000 emp.)

11/8/2020

"Omni Channel Sr Leader @ Beauty products retailer"

5/5

What do you like best about IBM Sterling Order Management?

Powerful cloud based Order Management system with intelligent sourcing and scheduling which can be easily integrated with variety of Front end systems. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Order Management?

Reporting - Would have liked some out of the box reporting as well which will make the product even more powerful Review collected by and hosted on G2.com.

NW

Nicole W.

Senior Consultant

Small-Business (50 or fewer emp.)

4/25/2020

"The experience was explicitly precise and repeatable, only when we are right next to the customer!"

5/5

What do you like best about IBM Sterling Order Management?

Procurement request that I complete an integrity test after working close to 20 years with them. I enjoyed negotiating with IBM procurement, explaining over and again, securing every possible opportunity to work with IBM. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Order Management?

IBM loves to request for permission to access all my data and not tell me what it is that they are looking for or looking at. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Sterling Order Management:

To connect with their vendors directly with and without IBM Sterling Order Management. To learn and to understand their existing partner’s value preposition. Review collected by and hosted on G2.com.

What problems is IBM Sterling Order Management solving and how is that benefiting you?

SLA that requires much time (> 6 months) to approve a Budget. Efficiency and time on my end to complete other more important tasks. Review collected by and hosted on G2.com.

ST

Saketharam T.

software engg

Mid-Market (51-1000 emp.)

4/26/2020

"IBM sterling order management"

3.5/5

What do you like best about IBM Sterling Order Management?

Ease to customise the business requirement. Product provides very good features oob. Complete business can be set up using the tool. I personally believe sourcing & scheduling is best feature in the tool. Complex sourcing logics can be easily achieved. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Order Management?

Installation is the biggest task for the tool. Debug the logs for installation of this product is difficult in case any errors. Consume high space. Review collected by and hosted on G2.com.

PB

Pavankumar B.

Associate

Enterprise (> 1000 emp.)

5/30/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"5 years of wonderful experience in oms"

5/5

What do you like best about IBM Sterling Order Management?

The integration of oder management with inventory supply and configuring the product delivery to the end user. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Order Management?

There are no much downsides but I believe to improve the interface of oms console and configurator. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Sterling Order Management:

There is no other competitors with IBM oms.we can go ahead with this product and rely on this as it is amazing Review collected by and hosted on G2.com.

What problems is IBM Sterling Order Management solving and how is that benefiting you?

We are working for the organization's to develop their business by fulfilling the needs of customer through order delivery in process. Review collected by and hosted on G2.com.

UR

Verified User in Retail

Enterprise (> 1000 emp.)

4/16/2020

"One of the Best OMS system"

4.5/5

What do you like best about IBM Sterling Order Management?

IBM Sterling OMS has is a comprehensive Order management system, IT's Order Orchestration process is one of the best that marries between different disparate systems across a supply chain. It automates the selling and fulfillment process with such of an ease yet with high accuracy. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Order Management?

The Sterling Call Center Business Intelligence Operational Reports are not supported in a sharded environment.

I would really like this feature to work. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Sterling Order Management:

It is really good but still FIT GAP analysis between your expectation and OMS features has to be done very well in order to save yourself from late jolts while implementing. Review collected by and hosted on G2.com.

What problems is IBM Sterling Order Management solving and how is that benefiting you?

I have used it for multiple Online retailers, it was very nice to see OMS work seamlessly to optimize there OMS system.

Lot of manual processes are automated here to save the daily hassle. Review collected by and hosted on G2.com.

CI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

4/24/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Its one of the best OMS product"

3.5/5

What do you like best about IBM Sterling Order Management?

The product is huge and almost has all features an OMS system would have ready to implement.

Recently IBM OMS has also launched on cloud which is icing on the cake. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Order Management?

Build on very old architecture it is very robust.

It takes lot of time for deployment even if it is for very small change.

Its configurator takes lots of time to launch.

Last but not the least as it is a huge monster it takes time to master it. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Sterling Order Management:

Not suitable for midscale business Review collected by and hosted on G2.com.

What problems is IBM Sterling Order Management solving and how is that benefiting you?

Multichannel order management is simplified using sterling. Its sourcing engine helps customer in determining best and cost effective node for fulfilment of order. Its inventory visibility helps customers on order promising. Review collected by and hosted on G2.com.

UA

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

4/24/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"IBM store engagement review"

4.5/5

What do you like best about IBM Sterling Order Management?

The ui aspects of the store engagement is awesome.. we are able to complete pick pack and ship in less than a minute. Also we can switch between the stores very easily. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Order Management?

We are getting logged off automatically in very short span of time. Review collected by and hosted on G2.com.

CR

Verified User in Retail

Enterprise (> 1000 emp.)

4/24/2020

"Easy to adapt"

4.5/5

What do you like best about IBM Sterling Order Management?

It's a good product can be adapted easily. Can be integrated with Oracle products. Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Order Management?

Configurator UI should be improved. Little complected in sourcing. Review collected by and hosted on G2.com.

TR

Verified User in Retail

Mid-Market (51-1000 emp.)

9/6/2019

"Ibm watson supply chain software"

5/5

Describe the project or task IBM Sterling Order Management helped with:

It created a more transparent, optimus and predictive supply chain management Review collected by and hosted on G2.com.

What do you like best about IBM Sterling Order Management?

It delivers the best and the perfect order Review collected by and hosted on G2.com.

What do you dislike about IBM Sterling Order Management?

It needs experienced persons and well trained Review collected by and hosted on G2.com.

Recommendations to others considering IBM Sterling Order Management:

It is always visible and manages disruptions.

It is also fast and easy while using Review collected by and hosted on G2.com.

What problems is IBM Sterling Order Management solving and how is that benefiting you?

Connect and collaborate and it also delivers the very perfect order Review collected by and hosted on G2.com.