---
title: IBM Robotic Process Automation (RPA) Reviews
meta_title: 'IBM Robotic Process Automation (RPA) Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter 286 reviews by the users' company size, role or industry
  to find out how IBM Robotic Process Automation (RPA) works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 286
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Process Automation
  url: https://www.g2.com/categories/process-automation
---


# IBM Robotic Process Automation (RPA) Reviews
**Vendor:** IBM  
**Category:** [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 286
## About IBM Robotic Process Automation (RPA)
IBM’s market-leading, AI-powered IBM® Robotic Process Automation (RPA) technology is a complete task automation software that enables clients to automate more of their time-consuming, tedious and repetitive work. To help clients get started quickly and automate more business and IT processes at scale, as the demands of their business grow, IBM RPA offers simple licensing and deployment options. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation.



## IBM Robotic Process Automation (RPA) Pros & Cons
**What users like:**

- Users find it **easy to define processes and integrate chatbots** , enhancing their workflow efficiency with IBM RPA. (2 reviews)
- Users love the **easy chatbot integration** of IBM RPA, enhancing efficiency in handling customer queries accurately. (1 reviews)
- Users find **process definition easy** with IBM RPA, enhancing their efficiency in executing tasks. (1 reviews)
- Users value the **easy chatbot integration** in IBM RPA, enhancing workflow efficiency and customer query response accuracy. (1 reviews)

**What users dislike:**

- Users find the **difficult setup** process time-consuming, especially when integrating multiple third-party programs. (1 reviews)


## IBM Robotic Process Automation (RPA) Discussions
  - [Is it competitive with  Uipath?](https://www.g2.com/discussions/is-it-competitive-with-uipath) - 1 comment, 1 upvote
  - [How can this technology be integrated with Blockchain?](https://www.g2.com/discussions/como-puede-integrarse-esta-tecnologia-con-blockchain) - 1 comment, 1 upvote
  - [For the creation of AI, as I have not yet had projects with this function, how would this type of real implementation of the tool work?](https://www.g2.com/discussions/para-criacao-de-ia-como-ainda-nao-tive-projetos-com-essa-funcao-como-funcionaria-esse-tipo-de-implementacao-real-da-ferramenta) - 1 comment, 1 upvote
  - [What are the features of robotic process automation?](https://www.g2.com/discussions/ibm-robotic-process-automation-what-are-the-features-of-robotic-process-automation) - 1 comment

- [View IBM Robotic Process Automation (RPA) pricing details and edition comparison](https://www.g2.com/products/ibm-robotic-process-automation-rpa/reviews?page=10&section=pricing&secure%5Bexpires_at%5D=2026-08-08+11%3A42%3A49+-0500&secure%5Bsession_id%5D=18a27671-5752-4ea0-86c5-bf85b1fcfa3a&secure%5Btoken%5D=850cf93fe920816bd0aa26fad9810ec507a8c82bb0d8915cc036347943bb8187&format=llm_user)

## IBM Robotic Process Automation (RPA) Features
**Automation Building**
- Visual Editor
- Workflow Recording
- Pre-Built Templates
- Custom Automation
- Collaboration
- Ease of Bot Creation
- Document Automation
- Business Process Automation
- Configurable Workflow
- Rules-Based Workflow

**Bot Management & Execution**
- Bot Scheduling
- Attended Automation
- Unattended Automation
- Bot Performance Analytics
- Data and Product Security
- Scalability
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data

**Intelligent Automation**
- OCR
- Machine Learning
- NLP

**Agentic AI - Robotic Process Automation (RPA)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Multi-Language

**Additional Functionality**
- Document Management
- Audit Trail
- AI Copilot
- Real-Time Updates
- Real-Time Monitoring
- Multiple Data Sources
- Reporting & Statistics
- Email Address Extraction
- Forms Management
- Data Extraction
- Drag & Drop
- Workflow Management
- Access Controls/Permissions
- API
- Optical Character Recognition
- Role-Based Permissions
- Data Import/Export
- Process Builder
- Generative AI
- Customer Experience Management
- Search/Filter
- Data Capture and Transfer
- Compliance Management
- Approval Process Control
- Secure Data Storage
- Process Control
- Code-free Development
- Ad hoc Analysis
- Image Recognition
- Data Storage Management
- Performance Metrics
- Activity Dashboard
- Task Management
- Monitoring
- Customizable Reports
- Version Control
- Integration into Third Party Applications

## Top IBM Robotic Process Automation (RPA) Alternatives
  - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,136 reviews)
  - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,060 reviews)
  - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - 4.4/5.0 (1,043 reviews)