IBM Robotic Process Automation with Automation Anywhere Reviews & Product Details

IBM Robotic Process Automation with Automation Anywhere Overview

What is IBM Robotic Process Automation with Automation Anywhere?

IBM Robotic Process Automation (RPA) with Automation Anywhere is an easy and affordable way to automate the highly repetitive tasks that many employees perform, often at the expense of creative problem-solving and customer-centric work. And it comes in two sizes, depending upon what and how much you need to automate: IBM RPA Express and IBM RPA Enterprise. Both editions come pre-integrated with other automation capabilities, such as workflow orchestration, real-time decision making and data capture, that extend the ROI and scalability potential of just standalone RPA, allowing you to automate more types and work, beyond the repetitive, such as complex pricing or eligibility.

IBM Robotic Process Automation with Automation Anywhere Details
Product Description

Free employees to focus on higher-value work by automating repetitive human tasks


Seller Details
Seller
IBM
Ownership
SWX:IBM
Company Website
Phone
1-866-277-7488
Year Founded
1911
HQ Location
Armonk, NY
Total Revenue (USD mm)
$77,147
Twitter
@IBM
610,856 Twitter followers
LinkedIn® Page
www.linkedin.com
516,785 employees on LinkedIn®
Description

IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.

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IBM Robotic Process Automation with Automation Anywhere Reviews

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Validated Reviewer
Review source: Invitation from G2
What do you like best?

Ability to connect disparate software applications to solve most business requirements. Review collected by and hosted on G2.com.

What do you dislike?

Does not work with all web sites, some java, and many of the older Oracle web form screens. The object clone capture sometimes changes the image on its own, and the read e-mail functions are not consistent. Tickets have been raised with both IBM and Automation Anywhere directly. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The sales pitch states this can be done by the business with little or no help from IT. This is somewhat true, however any complex integration requires a large collaboration with IT. In fact AA is better used by IT and supported by business. You not only must know the business process, you must have an extremely logical thinking ability to handle all the things that go wrong and how to either back out your changes or not submit them and notify the user what when wrong. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Invoice portals, collections, credit approvals, IT Log monitoring. Review collected by and hosted on G2.com.

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CI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

RPA by itself is a stand alone technology leading the market by combining RPA’s Automation Anywhere and IBM’s Computer Vision, Machine Learning and AI Algorithms, all back end and front end processes can be automated. We can look at a holistic solution approach. Review collected by and hosted on G2.com.

What do you dislike?

ICR features of AA comes at additional cost. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

FTE benefits, time savings, quicker TAT and Better accuracy. Much more benefits to be called out and varies from scenario to scenario. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Organic
What do you like best?

The best part is integrating the customized scripts at ease. Review collected by and hosted on G2.com.

What do you dislike?

Nothing as such but definitely looking forward for integrating other programming modules. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

nA Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am integrating data extractions from different websites and making my day to day life ease Review collected by and hosted on G2.com.

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IC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

East to use and user-friendly. Boost productivity Review collected by and hosted on G2.com.

What do you dislike?

Still in the learning phase also as it is a bit expensive. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Best tool to overcome repetitive tasks. Review collected by and hosted on G2.com.

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CC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

One can automate structured rule based business process with ease using IBM Automation Anywhere. No Manual intervention required when you build unattended robots. Review collected by and hosted on G2.com.

What do you dislike?

Does support Chrome based automation in the.multi-user Citrix environment I.e. chrome plugin doesn’t work in v10.6.

Image Recognition behaves differently when developed in Citrix environment and run in windows server. We are transitioning from IBM version of Automation Anywhere to Parent product i.e. Automation Anywhere itself which keeps on launching new features and focuses on improving the product. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

IBM version of Automation anywhere is the collaboration of IBM with Automation Anywhere Organization. Security patches and updates of this version of AA is supported by IBM only. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Automation finance business processes involving SAP Applications, Web and Windows based application.

Automated the IT processes for monitoring the servers and created Health check solution with the help of Automation Anywhere. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

I like the ability to automate simple processes. I like that the business users can be involved in the creation. The strength in quickly realizing the RIO is very nice. Deploying on a virtual machine is the only way we were able to gain wins using SDLC Review collected by and hosted on G2.com.

What do you dislike?

We have certified 5 developers and trained another 10. The AA product is limited to a small subset of OS. We really need it to work on windows 10. The current limitation seems to be limited to windows 7. That product is being phased out. Object cloning and the FLASH/Flex issues are hindering our deployment to the business Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

FIncance, accounting, HR onbording, and tax updates. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

My Teams find it very easy to use and understand the navigation. Even with the classes and education my team received.... it is very very simple to use. Review collected by and hosted on G2.com.

What do you dislike?

The upgradses to the product can be challenging. Somtimes the upgrades don't go as smoothly as planned and the documentation is a little crypitc. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Enhance the installation documentation Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The tool has identified automation opportunities to support speed of delivery. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: G2 Gives Campaign
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The agility to development the routines. you dont need do everythin using codes. Review collected by and hosted on G2.com.

What do you dislike?

the price. Not so competitive when you compare another other solutions/competitors Review collected by and hosted on G2.com.

Recommendations to others considering the product:

A good plattform, agile development, secure solution. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

automation of tax & accounting routines in Brazil. More security, less mannual activities and our customer became happy and help us to sell another cases. Review collected by and hosted on G2.com.

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CC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

automate any repeated work with a lot of business cases, make work more done more fast Review collected by and hosted on G2.com.

What do you dislike?

the time required to start implementing and integrating the IBM Robotic Process Automation with Automation Anywhere is somehow not a lot but at the same time it is very difficult comparing with other RPA such as uIpath as an example , also need deeply technical training . Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

i can suggest too many business cases , one of them for backlog archive which need alot of human do the same work Review collected by and hosted on G2.com.

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Business process consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I like the potential that RPA offer for customers that do not have any automation in their processes. It is an easy option to save money and allow people to focus on value tasks Review collected by and hosted on G2.com.

What do you dislike?

Technical skills and certifications required Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Credit and banking concilliation Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

IBM RPA its a easy to use, easy to deplo RPA tool. Business Analyst can be envolved from the scratch and code along whit IT their own robots, Review collected by and hosted on G2.com.

What do you dislike?

Only .net code available. Its dificult to defnine anything else. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Operating task, administration repitable tasks. Review collected by and hosted on G2.com.

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south latam Sales Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

the capability of learning the human repetitive activities, and is so easy to configure Review collected by and hosted on G2.com.

What do you dislike?

the licensing way in bundle, its too rigid Review collected by and hosted on G2.com.

Recommendations to others considering the product:

mix with ai to get better results Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

more working laboral hours, no mistakes, fast deployment Review collected by and hosted on G2.com.

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Sr. Oracle Applications DBA
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

Business Friendly and Product is easy to develop for business. Review collected by and hosted on G2.com.

What do you dislike?

Image Recoginisation

Object Cloning

Exception Handling Review collected by and hosted on G2.com.

Recommendations to others considering the product:

POC is very key with right Business Case Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Customer Service

Finance

Corporate IT Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: G2 Gives Campaign
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

the techology it's excelent , we recommeded to be used Review collected by and hosted on G2.com.

What do you dislike?

Non , i actually we still not yet , facing any issues Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

not yet Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the user interface and it works well for what my team needs Review collected by and hosted on G2.com.

What do you dislike?

The bugs in the user interface are occasionally roadblocks but Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's helped to automate so many of our day to day tasks Review collected by and hosted on G2.com.

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II
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The software at its core is good, simple commands with clear dependencies work well. Review collected by and hosted on G2.com.

What do you dislike?

Implementation of larger scale automation has been a struggle with using multiple VDI's and permissions Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Replacing existing manual processes handled by call center associates. 80-100k based on existing volume. Review collected by and hosted on G2.com.

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UF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is useful for it's automation and data capabilities Review collected by and hosted on G2.com.

What do you dislike?

It is very hard to use and sometimes creates confusion Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Automating data processes - have not received many benefits yet, hard to use Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

Available features

simple interfaces

available app store Review collected by and hosted on G2.com.

What do you dislike?

Infrastructure setup is taking us a while

Lacking skills so need to upskill our employees Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Automating manual processes.

Reduced costs and inmproved response time with automation Review collected by and hosted on G2.com.

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CC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

It is easy to learn RPA with automation anywhere also to make scripts for automate the tasks Review collected by and hosted on G2.com.

What do you dislike?

if it is possible to add morw commands for robust the tool Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

automates repetive tasks Review collected by and hosted on G2.com.

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IC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

easy to learn and use. best to replace manual, mundane work. Review collected by and hosted on G2.com.

What do you dislike?

bugs in the product like image recognition, email delivery issues Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

replacing manual work. cost savings, efficiency Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

thr workflow tool to design the business processes. webbased tool. Review collected by and hosted on G2.com.

What do you dislike?

lacking behind with Ai , isolation, monolothic app. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

monry movement , se urity movrement, loan oroginations Review collected by and hosted on G2.com.

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