--- title: IBM Operational Decision Manager (ODM) Reviews meta\_title: 'IBM Operational Decision Manager (ODM) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 65 reviews by the users' company size, role or industry to find out how IBM Operational Decision Manager (ODM) works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 65 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # IBM Operational Decision Manager (ODM) Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by IBM Operational Decision Manager (ODM) but has limited features. Are you part of the IBM Operational Decision Manager (ODM) team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Discover, capture, govern and manage repeatable business rules to optimize decision making across your organization. IBM Operational Decision Manager (ODM) helps you capture, automate and manage rules-based business decisions. It is a business rules automation platform that anyone can work with―from IT to business-line leaders. Users can quickly initiate business rules management projects at lower costs by reducing the need for IT assistance and hardware and software acquisitions. In seconds, it can authorize a loan, decide on a promotion or detect a cross-sell opportunity with high precision and customization. It allows you to remain up-to-date and well-aligned with the changing business objectives of your organization. * * * Seller [IBM](https://www.g2.com/sellers/ibm) Discussions [IBM Operational Decision Manager (ODM) Community](https://www.g2.com/products/ibm-operational-decision-manager-odm/discuss) Solution Type All-in-One Overview by Nicole Smith Show More ## Top-Rated Alternatives [ ![Camunda](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Camunda") Camunda 4.5/5(327) ](https://www.g2.com/products/camunda/reviews) [ ![InRule](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "InRule") InRule 4.4/5(69) ](https://www.g2.com/products/inrule/reviews) [ ![SAS Viya](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAS Viya") SAS Viya 4.3/5(817) ](https://www.g2.com/products/sas-sas-viya/reviews) [ View All Alternatives ](https://www.g2.com/products/ibm-operational-decision-manager-odm/competitors/alternatives) ## User Insights Average based on 65 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") EF Verified User in Financial Services Enterprise (\> 1000 emp.) 2/12/2019 "IBM ODM - Business Rules Engine" 3/5 What do you like best about IBM Operational Decision Manager (ODM)? Decision trees make it easy to configure decision rules. Review collected by and hosted on G2.com. What do you dislike about IBM Operational Decision Manager (ODM)? The product is good but not a lot of commercial rules shipped with the product. For example it would be good to have a Business rules for tax computation shipped with the product. So we can customize rather than build it all from scratch. Review collected by and hosted on G2.com. What problems is IBM Operational Decision Manager (ODM) solving and how is that benefiting you? Taxation and Tax witholding. Optimized set of rules and better manageability and testing. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign CP Charan P. Software Architect Enterprise (\> 1000 emp.) 2/11/2019 "Good" 3.5/5 What do you like best about IBM Operational Decision Manager (ODM)? The whole product and the fast pace changes Review collected by and hosted on G2.com. What do you dislike about IBM Operational Decision Manager (ODM)? All new features are not fully baked, for e.g. Governance Review collected by and hosted on G2.com. What problems is IBM Operational Decision Manager (ODM) solving and how is that benefiting you? Operations and On-boarding Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 2/13/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "The Best Decision Platform" 5/5 What do you like best about IBM Operational Decision Manager (ODM)? The simple way to create and manage Decisions through the Decision Center and the fast way that the rules are processed. Review collected by and hosted on G2.com. What do you dislike about IBM Operational Decision Manager (ODM)? The need of technical skill to start the project Review collected by and hosted on G2.com. What problems is IBM Operational Decision Manager (ODM) solving and how is that benefiting you? Complex decision tha need to apply some policies. The benfits are the transparency of the rules, everybody knows about the decisions that are taking and why. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign JC Jason C. Application Development Specialist Insurance Enterprise (\> 1000 emp.) 2/14/2019 "IBM Ops Manager" 4.5/5 What do you like best about IBM Operational Decision Manager (ODM)? Quality, customization, business value, Review collected by and hosted on G2.com. What do you dislike about IBM Operational Decision Manager (ODM)? It is giving right data points, direction and has distinct advantage Review collected by and hosted on G2.com. What problems is IBM Operational Decision Manager (ODM) solving and how is that benefiting you? Business decision making Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Enterprise (\> 1000 emp.) 2/12/2019 "Powerful decision capabilities with room for improvement" 2.5/5 What do you like best about IBM Operational Decision Manager (ODM)? Centralized cloud UI provides a common touchpoint for developers and business users Review collected by and hosted on G2.com. What do you dislike about IBM Operational Decision Manager (ODM)? SCM feels half-baked. Cannot co-locate XOM with rules. Integration with Rule Designer forces choice between on-prem rules and cloud rules (when environments are often hybrid, this creates some big headaches) Review collected by and hosted on G2.com. What problems is IBM Operational Decision Manager (ODM) solving and how is that benefiting you? Automated insurance underwriting standardizes business rules, keeps the good of the "human element:". Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") EI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 2/12/2019 "IBM ODM Features & Functions vary between deployment options" 2/5 What do you like best about IBM Operational Decision Manager (ODM)? ODM has rich Business Rules Governance toolset for Business Review collected by and hosted on G2.com. What do you dislike about IBM Operational Decision Manager (ODM)? It is not truely Cloud Native and all the features and functions are not available across platforms of deployment Review collected by and hosted on G2.com. Recommendations to others considering IBM Operational Decision Manager (ODM): Compare & Contrast the features with Open Source alternatives Review collected by and hosted on G2.com. What problems is IBM Operational Decision Manager (ODM) solving and how is that benefiting you? Enable Business Users to Author, Govern Business Rules for a Business Use Case Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Enterprise (\> 1000 emp.) 2/12/2019 "Great for housing thousands of rules" 5/5 What do you like best about IBM Operational Decision Manager (ODM)? ODM is robust and dynamic enough to keep up with changing business needs. Review collected by and hosted on G2.com. What do you dislike about IBM Operational Decision Manager (ODM)? We still have not been able to roll this out directly to our customers for changes. All changes are still managed by IT. Review collected by and hosted on G2.com. What problems is IBM Operational Decision Manager (ODM) solving and how is that benefiting you? A way to easily manage thousands of business rules in one place. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") CB Verified User in Banking Mid-Market (51-1000 emp.) 2/12/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Integrating ODM" 3/5 What do you like best about IBM Operational Decision Manager (ODM)? What I like the best is the RETE Plus algorythm Review collected by and hosted on G2.com. What do you dislike about IBM Operational Decision Manager (ODM)? I dislike the complexity of the installation process Review collected by and hosted on G2.com. What problems is IBM Operational Decision Manager (ODM) solving and how is that benefiting you? WE are trying to solve the issue where business logic needs to be implemented in teh ESB and we need to externalise this so the business can maintain Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Architecture & Planning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Architecture & Planning") UA Verified User in Architecture & Planning Mid-Market (51-1000 emp.) 2/11/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "excellent product" 4.5/5 What do you like best about IBM Operational Decision Manager (ODM)? ease of implmentation of rules and maintenance of the rules is simple. business understandable language Review collected by and hosted on G2.com. What do you dislike about IBM Operational Decision Manager (ODM)? upgrades cycle requires testing and have to plan frequently. Review collected by and hosted on G2.com. What problems is IBM Operational Decision Manager (ODM) solving and how is that benefiting you? business rules Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") EI Verified User in Insurance Enterprise (\> 1000 emp.) 2/13/2019 "Easy Use" 3.5/5 What do you like best about IBM Operational Decision Manager (ODM)? Flexiblility for Business User without a lot of KnowLedge necessary Review collected by and hosted on G2.com. What do you dislike about IBM Operational Decision Manager (ODM)? Integration with other IBM Producrs e.g. BPM Review collected by and hosted on G2.com. What problems is IBM Operational Decision Manager (ODM) solving and how is that benefiting you? Business Decision during straight throug processing Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ## Questions about IBM Operational Decision Manager (ODM)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about IBM Operational Decision Manager (ODM) ](https://www.g2.com/products/ibm-operational-decision-manager-odm/discussions/new) ![Prity V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prity V.") PV Prity Verma • Last activity almost 4 years ago How do we automate the deployments of rules services using Jenkins or vsts? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/11983-how-do-we-automate-the-deployments-of-rules-services-using-jenkins-or-vsts) GU Guest User What is IBM Operational Decision Manager (ODM) used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-ibm-operational-decision-manager-odm-used-for) [ View all Discussions ](https://www.g2.com/products/ibm-operational-decision-manager-odm/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/ibm-operational-decision-manager-odm/pricing) IBM Operational Decision Manager (ODM) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_212f4642f8a19aeba294586867ad3450/inrule.jpg "Product Avatar Image") InRule 4.4/5(69) [ Compare Now ](https://www.g2.com/compare/ibm-operational-decision-manager-odm-vs-inrule) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_51182cb3fa0aa5be0117ca02506149c8/camunda.png "Product Avatar Image") Camunda 4.5/5(327) [ Compare Now ](https://www.g2.com/compare/camunda-vs-ibm-operational-decision-manager-odm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_025e4974139a3455132150b9ebc77ac5/pega-platform.jpg "Product Avatar Image") Pega Platform 4.2/5(278) [ Compare Now ](https://www.g2.com/compare/ibm-operational-decision-manager-odm-vs-pega-platform) ##### ##### IBM Operational Decision Manager (ODM) Features Integration Data Applications Business Logic Authoring Business Logic Testing Business Logic Model Development Management Catalog Collaboration Analytics Impact analysis Simulation [ View More Features ](https://www.g2.com/products/ibm-operational-decision-manager-odm/features) ##### Categories on G2 [Decision Management Platforms](https://www.g2.com/categories/decision-management-platforms) ##### Explore More [What is the top log analysis tool for DevOps teams?](https://www.g2.com/discussions/what-is-the-top-log-analysis-tool-for-devops-teams)[Best tools for visualizing container health metrics](https://www.g2.com/discussions/best-tools-for-visualizing-container-health-metrics)[Should teams choose UKG Marketplace integrations over custom development for connecting UKG with other enterprise systems?](https://www.g2.com/discussions/should-teams-choose-ukg-marketplace-integrations-over-custom-development-for-connecting-ukg-with-other-enterprise-systems) [Which Contact Center AI Observability platforms combine real-time alerts with historical trend analysis for detecting model drift over time?](https://www.g2.com/discussions/which-contact-center-ai-observability-platforms-combine-real-time-alerts-with-historical-trend-analysis-for-detecting-model-drift-over-time)[What FTP software is best for managing large file transfers across a corporate network where speed and reliability under load actually matter?](https://www.g2.com/discussions/what-ftp-software-is-best-for-managing-large-file-transfers-across-a-corporate-network-where-speed-and-reliability-under-load-actually-matter)[Is there a reliable identity resolution tool that a small DTC brand just starting with personalization can actually afford without an enterprise contract?](https://www.g2.com/discussions/is-there-a-reliable-identity-resolution-tool-that-a-small-dtc-brand-just-starting-with-personalization-can-actually-afford-without-an-enterprise-contract) [Show MoreShow Less](javascript:void(0);)