DP
Dharmik P.
Information Services
Mid-Market (51-1000 emp.)
"Excellent Tool - Analytics"
4.5/5
What do you like best about IBM OpenPages?

I should admit that I initially studied on Watson and later switched to other platforms, but I am pleased I did because it enabled me to ensure we never employed a medical platform. NLU has the highest level of accuracy in the industry. Review collected by and hosted on G2.com.

What do you dislike about IBM OpenPages?

No issue has been found till now, and it is working fine for my organisation correctly till now. Review collected by and hosted on G2.com.

Shubham G.
SG
Shubham G.
Software AI Engineer
Enterprise (> 1000 emp.)
"Good Accuracy"
4/5
What do you like best about IBM OpenPages?

One of the best text classification classifiers with good accuracy and easy to fine-tune on domain-specific tasks. Easy to implement and deploy to a server in a quick time Review collected by and hosted on G2.com.

What do you dislike about IBM OpenPages?

More advanced open source NLP classifier models are available which could be better alternative for the classification task. Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Verified User in E-Learning
Mid-Market (51-1000 emp.)
"MY WNL Classifier"
5/5
What do you like best about IBM OpenPages?

IBM Watson Natural Language Classifier is a fantastic tool for classifying coding languages. Using this tool helps to understand the coding languages very quickly. Review collected by and hosted on G2.com.

What do you dislike about IBM OpenPages?

I don't think there is anything to dislike about this tool. However, continuous feedback is required to keep improving this tool's usage for all users in an organization. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"IBM Watson Review"
3.5/5
What do you like best about IBM OpenPages?

Easy to classify text into different categories, and it gives you the ability to customize the categories to fit your needs. Review collected by and hosted on G2.com.

What do you dislike about IBM OpenPages?

It did not get better as we expected it to when continuously using it, I think it might have fallen just a little bit compared to other alternatives in the market today, but early on it was much better. Review collected by and hosted on G2.com.

Mahmoud I.
MI
Mahmoud I.
Partner Care Quality Specialist
Mid-Market (51-1000 emp.)
"IBM Watson Natural Language Classifie"
4.5/5
What do you like best about IBM OpenPages?

how easy is it to audio instantly with a modern, intuitive interface, Investigate audio recordings effortlessly. Review collected by and hosted on G2.com.

What do you dislike about IBM OpenPages?

I think it still needs more development, however over all so far so good Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Best in the category"
4.5/5
What do you like best about IBM OpenPages?

-It classifies text with great accuracy.

- It understands and comprehends a lot of languages and provides meaningful insights. Review collected by and hosted on G2.com.

What do you dislike about IBM OpenPages?

-Has Limitations to some languages not all the languages are supported.

- Find it costly. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Best match phrase for key inputs"
4/5
What do you like best about IBM OpenPages?

It returns best matching classes for the short text inputs given . With minimum words we are able to obtain the best results in detail oriented form. Review collected by and hosted on G2.com.

What do you dislike about IBM OpenPages?

The accuracy is better but still it can be improved so that we can make it involved in powerful automations. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Enterprise (> 1000 emp.)
"End-to-End integrated GRC"
5/5
What do you like best about IBM OpenPages?

It is scalable, covering modules in operational risk, regulatory compliance, IT governance/services, internal audit, model risk, third-party risk, data privacy... etc. There might be more, but the underlying framework governance is robust. It's reporting COgnos tool is also easy to use (if the package is loaded). Review collected by and hosted on G2.com.

What do you dislike about IBM OpenPages?

Visualisation of the risk analytics and to translate the risk insights for non-tech user.

3 complanies I worked with, they all had specilaised team to customise visualisation dashboards outside of OpenPages. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"All in one tool"
4/5
What do you like best about IBM OpenPages?

There are plents of things that I like about this, but the most important one is how easy it is to extract all categories and classification from unstructured data. Review collected by and hosted on G2.com.

What do you dislike about IBM OpenPages?

I did stumble upon some issues, but those were from my understanding POV; these are not worth mentioning, so theres nothing that i dislike. Review collected by and hosted on G2.com.

piyush s.
PS
piyush s.
Senior Associate - Application Development
Mid-Market (51-1000 emp.)
"Best Natural Language Interpreter that Helps Decision Making."
4/5
What do you like best about IBM OpenPages?

IBM Watson Natural Language Classifier is one of its kind Language Classifier that in a go return you the best matches/approximate classes for sentences/phrase and outcome.

Secondly, the response time is very less, as soon as we submit a question we get keys to the best matching answer/s.For developers it outputs the JSON format data with class name - conditions and confidence level of the question asked in cases, that JSON can be used widely in integration with code etc. Review collected by and hosted on G2.com.

What do you dislike about IBM OpenPages?

One drawback I felt is Training Data i.e the training data to this Classifier can also be auto-suggested instead of giving manually, like some suggestions to the Training data can be given if we enter any Topic. For example, if we sat Toy, so Training data related to Toy can we auto-suggested by the system.

Another thing is confidence in some Topics that can be improved in coming updates is system i.e accuracy can be improved. Review collected by and hosted on G2.com.