Customizable workflows and calculations help us to automate business processes. Especially the questionnaire functionality meets our requirements. Lastly, the product support team always provides clear instructions and resolves issues quickly. Review collected by and hosted on G2.com.

The integrated reporting tool Cognos is not easy to use for beginners. Additionally, the access management possibilities are rather powerful but very complex at the same time. Review collected by and hosted on G2.com.

First of all, thanks for creating a product like this. This is an excellent one that helps us to collect our data insights. Now we can analyze our client's language. It helps us to take better steps in our product. Review collected by and hosted on G2.com.

We have been using this tool for the last few months, till now, it's solving the issues we had. In my opinion, we didn't find any dislinking issues. Overall, the progress has been satisfactory thus far. Review collected by and hosted on G2.com.

It is effortless to use. Using it, upload your text data and classify it easily. We can use this data classification to analyze social media analysis and email filtering or several applications where we can use it. Review collected by and hosted on G2.com.

As I am using it, I do not find any specific point where I can dislike it. It supports multiple languages and the quality of qualification based on language. Review collected by and hosted on G2.com.

You can create own classifier with set of input and correct classes after the training new classifier can accept new questions or queries from the user.

Immediate Response - It can respond quickly to customers queries effeciently Review collected by and hosted on G2.com.

Limited knowledge - It has likited knowledge and hence may occasionally generate incorrect information.

Limoted capacity for processing extended chats it cannot understand the nuances of human conversation od humor sarcasm. Review collected by and hosted on G2.com.

IBM Watson Natural Language Classifier is the best for text data analysis. It helps us detect people, events, & other types of entities mentioned in the input content given to it using its out-of-the-box capabilities. Review collected by and hosted on G2.com.

The price of NLC is a bit on the higher end. Hence, it becomes slightly difficult for individuals/small businesses to use it. Apart from that, due to its constrained knowledge, it sometimes produces results with a high degree of inaccuracy. Review collected by and hosted on G2.com.

It's straightforward to use, and no special training is required. A series of documentation is available to assist. No need for a Data engineer for data processing Review collected by and hosted on G2.com.

As the AI uses several algorithms for classified data, so can not expect faster processing, so this is just a limitation. There may be a chance of improvement in coming versions Review collected by and hosted on G2.com.

I have been working with the IBM Watson Natural Language Classifier for years not and I have seen this product come extremely far. I think IBM Watson has been very responsive to their customer needs in providing a solution to training and productionalizing a NLC that doesn't require a massive amount of technical expertise. That being said it still allows for power-users to go in there and get a high amount of customizability if they desire Review collected by and hosted on G2.com.

This is not as much of a dislike but more of a frustration, sometimes I have struggled with getting the classifier to be accurate enough because I have not provided enough nuance in my training data. Creating all that training data can be super time-consuming which can be no fun. I think some of this will change as NLP large-language models continue to become the industry standard and continue to develop their applicability to infer information from text. Review collected by and hosted on G2.com.

The task focussed UI views along with the workflow and calculation engines allow solutions to be easily configured to meet client needs with mostly configuration. This means that solutions can be delivered in an Agile approach allowing teams to quickly build and deploy new/amended solutions. Review collected by and hosted on G2.com.

Personally I would like more capability for both administators and users to create multiple homepage dashboard panels, and for local panels, to be able to share them with their local teams. This would reduce overheads of creating multiple profiles to have different dashboards.

Having said that, the simplicity and flexibility of how users can setup their own dashboards is very impressive. Review collected by and hosted on G2.com.

OpenPages is very configurable while also providing an object model to help guide development. The ability to associate objects is HUGE when looking at this product in a global scale for a large company. Tailored views allows each group of our customers to see what they would like to see, and the new addition of custom email tempaltes for workflows is a great added bonus. Review collected by and hosted on G2.com.

Guidance from IBM is a bit lacking when it comes to best practices and suggested use cases. We don't want to start going down a path that would cause us tech debt in the future. There is no real documentation on recommended ways to configure the product. Review collected by and hosted on G2.com.

After introducing the NLU classifier, I feel IBM Watson has been very useful and can be implemented and utilised across various problems and solutions making it a one stop for various solutions. Review collected by and hosted on G2.com.

Although, it can be a one stop, still the API rate limit and cost can be something that can be improved. Review collected by and hosted on G2.com.